Unable to log in to the game after almost 24 hours

Mitoice
Mitoice
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Im unable to log in to this game after almost 24 hours,.
Will I ever have access to this game??

If im unable to get access to this game ever, will I get my money back from the morrowind preorder?

@ZOS_GinaBruno I wanna know whats going on after 24 hours of no access.
  • QahnaarinDynar
    QahnaarinDynar
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    "If you continue to experience difficulties at login, please restart your client. Thank you for your patience!"

    What exactly do you guys think we've been doing for the last day? Nothing is working, and ignoring the issue won't make it go away. Do a proper maintenance run for at least 8 hours until you fix this damned mess.

    @ZOS_GinaBruno
    Guildmaster of Amaraldane Arpen Nenalata

    PC/NA - Trueflame

    One zerg to rule them all, one zerg to find them. One zerg to bring them all and in the darkness bind them.
  • Iskrasfemme
    Iskrasfemme
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    Do you really think that a company that up to now does not give me any explanation about what happens to its servers, after 22 hours of trouble, are you saying any truth in the posted banner?

    ...
  • Inquisitor_Wind
    Inquisitor_Wind
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    instead of fixing the existing servers , they want to release some *** crown crates and a new expansion , my char was booted from cyrodill 4 hrs ago and i still cant login to it , pathetic servers
  • Mitoice
    Mitoice
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    Apparently, this wont get fixed for us... thats self evident by now...

    So we have two options..... have my morrowind money back or have ZOS switch my chars to the EU server.

    Can I have one of those two??
  • QahnaarinDynar
    QahnaarinDynar
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    Do you really think that a company that up to now does not give me any explanation about what happens to its servers, after 22 hours of trouble, are you saying any truth in the posted banner?

    ...

    Their banners are rubbish. They keep saying they fixed it, and people are still raging in mass on these forums. Something is clearly wrong and just ignoring the issue won't solve it. It will result in a mass exodus of ESO players.

    Speaking of which, I'm already looking into other MMO's.
    Guildmaster of Amaraldane Arpen Nenalata

    PC/NA - Trueflame

    One zerg to rule them all, one zerg to find them. One zerg to bring them all and in the darkness bind them.
  • Rohamad_Ali
    Rohamad_Ali
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    Work around but you have to follow instructions exactly .

    Open Zos file in Program Files/ Launcher/ rename Program Data file to Program Data Backup.
    Close. Open your launcher, let it up date. Close launcher again , then reopen, then try fully loging in .
  • QahnaarinDynar
    QahnaarinDynar
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    Work around but you have to follow instructions exactly .

    Open Zos file in Program Files/ Launcher/ rename Program Data file to Program Data Backup.
    Close. Open your launcher, let it up date. Close launcher again , then reopen, then try fully loging in .

    Rohamad, I did this and it didn't work. I think this issue is with their load server and the fact that a lot of players are trying to get in at the same time is making matters worse.
    Guildmaster of Amaraldane Arpen Nenalata

    PC/NA - Trueflame

    One zerg to rule them all, one zerg to find them. One zerg to bring them all and in the darkness bind them.
  • svartorn
    svartorn
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    Buy more crown crates. That's all ZOS cares about now.
  • Rohamad_Ali
    Rohamad_Ali
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    Work around but you have to follow instructions exactly .

    Open Zos file in Program Files/ Launcher/ rename Program Data file to Program Data Backup.
    Close. Open your launcher, let it up date. Close launcher again , then reopen, then try fully loging in .

    Rohamad, I did this and it didn't work. I think this issue is with their load server and the fact that a lot of players are trying to get in at the same time is making matters worse.

    All my friends that had the same issue as me did this on got in but many did it wrong the first time and did not realize in makes a new Program Data file every time they did it and they had to rename the new file created and make sure they closed the launcher completely after the application update . It took me two tries as well . After they repeated the steps exactly all five of them are now able to log in . Just double check you did it exactly is my advice .
  • Iskrasfemme
    Iskrasfemme
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    Work around but you have to follow instructions exactly .

    Open Zos file in Program Files/ Launcher/ rename Program Data file to Program Data Backup.
    Close. Open your launcher, let it up date. Close launcher again , then reopen, then try fully loging in .

    Rohamad, I did this and it didn't work. I think this issue is with their load server and the fact that a lot of players are trying to get in at the same time is making matters worse.

    All my friends that had the same issue as me did this on got in but many did it wrong the first time and did not realize in makes a new Program Data file every time they did it and they had to rename the new file created and make sure they closed the launcher completely after the application update . It took me two tries as well . After they repeated the steps exactly all five of them are now able to log in . Just double check you did it exactly is my advice .

    Just luck. Servers are overloaded (ZOS does not invest in this). You were just lucky, nothing more. So the silence of ZOS, so Gina said to 'keep trying', something like: try on luck ...
  • Rohamad_Ali
    Rohamad_Ali
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    ✭✭✭✭✭
    Work around but you have to follow instructions exactly .

    Open Zos file in Program Files/ Launcher/ rename Program Data file to Program Data Backup.
    Close. Open your launcher, let it up date. Close launcher again , then reopen, then try fully loging in .

    Rohamad, I did this and it didn't work. I think this issue is with their load server and the fact that a lot of players are trying to get in at the same time is making matters worse.

    All my friends that had the same issue as me did this on got in but many did it wrong the first time and did not realize in makes a new Program Data file every time they did it and they had to rename the new file created and make sure they closed the launcher completely after the application update . It took me two tries as well . After they repeated the steps exactly all five of them are now able to log in . Just double check you did it exactly is my advice .

    Just luck. Servers are overloaded (ZOS does not invest in this). You were just lucky, nothing more. So the silence of ZOS, so Gina said to 'keep trying', something like: try on luck ...

    Luck would be if just one or two of us got in . Everyone of us got in this way . I had to talk everyone of my friends except one through the steps over discord because most did it wrong the first time .
  • jenshady
    jenshady
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    Work around but you have to follow instructions exactly .

    Open Zos file in Program Files/ Launcher/ rename Program Data file to Program Data Backup.
    Close. Open your launcher, let it up date. Close launcher again , then reopen, then try fully loging in .

    Worked for me. Thanks!!!!
    "On occassions I do things"-Jenshady (Adept dps and Healer for FIF)
  • Iskrasfemme
    Iskrasfemme
    ✭✭✭✭
    Work around but you have to follow instructions exactly .

    Open Zos file in Program Files/ Launcher/ rename Program Data file to Program Data Backup.
    Close. Open your launcher, let it up date. Close launcher again , then reopen, then try fully loging in .

    Rohamad, I did this and it didn't work. I think this issue is with their load server and the fact that a lot of players are trying to get in at the same time is making matters worse.

    All my friends that had the same issue as me did this on got in but many did it wrong the first time and did not realize in makes a new Program Data file every time they did it and they had to rename the new file created and make sure they closed the launcher completely after the application update . It took me two tries as well . After they repeated the steps exactly all five of them are now able to log in . Just double check you did it exactly is my advice .

    Just luck. Servers are overloaded (ZOS does not invest in this). You were just lucky, nothing more. So the silence of ZOS, so Gina said to 'keep trying', something like: try on luck ...

    Luck would be if just one or two of us got in . Everyone of us got in this way . I had to talk everyone of my friends except one through the steps over discord because most did it wrong the first time .

    I go try, but i need find this files, u can post a 'exemple'? Cxxx/program files/xxx (can make a exemple?)
  • Rohamad_Ali
    Rohamad_Ali
    ✭✭✭✭✭
    ✭✭✭✭✭
    Work around but you have to follow instructions exactly .

    Open Zos file in Program Files/ Launcher/ rename Program Data file to Program Data Backup.
    Close. Open your launcher, let it up date. Close launcher again , then reopen, then try fully loging in .

    Rohamad, I did this and it didn't work. I think this issue is with their load server and the fact that a lot of players are trying to get in at the same time is making matters worse.

    All my friends that had the same issue as me did this on got in but many did it wrong the first time and did not realize in makes a new Program Data file every time they did it and they had to rename the new file created and make sure they closed the launcher completely after the application update . It took me two tries as well . After they repeated the steps exactly all five of them are now able to log in . Just double check you did it exactly is my advice .

    Just luck. Servers are overloaded (ZOS does not invest in this). You were just lucky, nothing more. So the silence of ZOS, so Gina said to 'keep trying', something like: try on luck ...

    Luck would be if just one or two of us got in . Everyone of us got in this way . I had to talk everyone of my friends except one through the steps over discord because most did it wrong the first time .

    I go try, but i need find this files, u can post a 'exemple'? Cxxx/program files/xxx (can make a exemple?)

    On window 10 you go toy My PC then Program Files (the second program files with the number next to it) then the Zennimax Folder . You will see a folder inside called Launcher , open that . That's where you rename the file called Program Data to Program Data Backup . After you do that close all folders . Now open the launcher and let it update but don't play the game yet . After the applications update , close the launcher completely . Now reopen the launcher and sign in .
    Edited by Rohamad_Ali on March 5, 2017 6:31PM
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