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About events, promotions, etc...when server down
Iskrasfemme
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About events, promotions, etc...
The minimum that a SERIOUS company does is to reimburse its customers for any problems that are not caused by those. Just see how Pearl Abyssis and kakao games work, or QQ, all of which make it a point to reward ALL customers for infinitely smaller problems that we find in ESO, I mean BDO and Moonlight Blade. If the server crashes for a simple time, for example, BDO gives you a myriad of things, including game money.
But, they are serious companies, they care about their customers. And yes, you have every right to be angry and stop thinking that 'Sheep behavior' is the best in all situations in life.
The minimum that a SERIOUS company does is to reimburse its customers for any problems that are not caused by those. Just see how Pearl Abyssis and kakao games work, or QQ, all of which make it a point to reward ALL customers for infinitely smaller problems that we find in ESO, I mean BDO and Moonlight Blade. If the server crashes for a simple time, for example, BDO gives you a myriad of things, including game money.
But, they are serious companies, they care about their customers. And yes, you have every right to be angry and stop thinking that 'Sheep behavior' is the best in all situations in life.
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STEVIL✭✭✭✭✭
✭✭✭IDk - what did the agreement we signed say about guaranteed uptime and compensation?
i mean we have a contract with them and so if that contracts offers such guarantees and compensations then yeah good to go call the lawyers.
Proudly skooma free while talks-when-drunk is in mandatory public housing.
YFMV Your Fun May Vary.
First Law of Nerf-o-Dynamics
"The good way I used to get good kills *with good skill* was good but the way others kill me now is bad."0 -
StackonClown✭✭✭✭✭Iskrasfemme wrote: »About events, promotions, etc...
The minimum that a SERIOUS company does is to reimburse its customers for any problems that are not caused by those. Just see how Pearl Abyssis and kakao games work, or QQ, all of which make it a point to reward ALL customers for infinitely smaller problems that we find in ESO, I mean BDO and Moonlight Blade. If the server crashes for a simple time, for example, BDO gives you a myriad of things, including game money.
But, they are serious companies, they care about their customers. And yes, you have every right to be angry and stop thinking that 'Sheep behavior' is the best in all situations in life.
Your call is important to us - you are... number... 3 hundred.. and twenty.. six in the queue.. please wait
in the meantime please send more money and buy some more crates0 -
WhiteMage✭✭✭✭✭
✭There are a few games that I remember very fondly who would compensate all players when "unscheduled maintenances" took the game down. You can buy our goodwill with generous acts like these.The generally amicable yet sporadically salty magplar that may or may not have 1vXed you in Sotha Sil. Who knows?0
