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HELP! Guild Missing – Where has my guild gone?

Dear
Dear
✭✭✭
The guild I created is missing!
Have you ever noticed a guild disappear?
What causes a guild to be removed from your account?
How can you prevent a guild from going MIA?
What can I do when my guild is missing?


Today I tried to type /g5 to chat with my guild, and the game told me that I had no fifth guild. I checked my guild list, and two of my five guilds were suddenly missing. I don't recall the name of my second guild, which I joined during week one. However, my first guild was one that I created myself, and I'm extremely upset that it is gone. The last time that I can guarantee that it was attached to my account was around 3:10 PM PST March 4th, 2017. I first noticed that it was missing around 6:30 PM PST March 4th, 2017, after my fifth guild mates and I ran through a trial dungeon. That means it went missing sometime between 3:10 pm and 6:30 pm today.

Maybe you don't think it matters. But this guild matters to me. My boyfriend and I played beta together, and we both pre-ordered. Day 0, one of the very first things we did was to create a guild together. Every time I log in and play ESO, I look at this guild we made together. Every single time. It's a point of pride and happiness for me. Not just because it was something we did together, but also because we made it the first day ESO was out after the beta reset. This guild is extremely sentimental and important to my gaming experience on the Elder Scrolls Online. I am distraught. Yes, it's just a guild. Yes, it's just a game. However, it's important to me. I want my guild recovered exactly as it was this morning, members the same, creation date the same as it was, and I want to guarantee that this horrible thing never happens again. I have said as much in a support ticket that I sent off earlier today as soon as I found out about this.

I've come to the ESO forums for help from other ESO players because I am hoping you know the answers to at least one of my questions listed atop.

For any ZOS staff present, my support ticket file is Incident: 170304-004201
✉ DEAR | PC-NA | PVE | RP | BETA | NEWBIE | MAIN: MAROON |
    Petite||||||||||||Dual Nightblade|||||Wood Elf ♀||||Tailor and Assassin|||||Neutral Good|||||||Ebonheart||||||| Petite is happily married to Gigantic
    Bride|||||||||||||Storm Sorcerer|||||||High Elf ♀||||||Bored Provisioner|||||||Chaotic Good||||||Ebonheart|||||||| Bride wants to find and marry Groom
    Child|||||||||||||Bowman Knight||||||Wood Elf ♂||||Vampire Mercenary|||||Chaotic Evil|||||||||Dominion|||||||| Child is badly watched over by Adult
    Naive||||||||||||Healer Templar|||||||Dark Elf ♀||||||Idealistic Shaman||||||||Lawful Good|||||||Dominion|||||||| Naive is a healer companion of Frail
    Maroon|||||||||Flame Templar|||||||Dark Elf ♀||||||Vampire Alchemist||||||Neutral Evil||||||||||Daggerfall||||||| Maroon likes the color of your blood
    • baratron
      baratron
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      Well, that's freaking bizarre.

      Have you ever noticed a guild disappear?
      If a guild is disbanded while you are a member of it, you will simply be removed from it and have your existing guilds renumbered. This may be what happened to your second guild.

      What causes a guild to be removed from your account?
      Either you leaving the guild, or the guild disbanding. It's possible that you accidentally left or disbanded one of the guilds, but I am really not certain how such a thing could happen, since you get a warning. It could be related to all the server issues over the weekend?

      How can you prevent a guild from going MIA?
      Not sure. I've never heard of this before.

      What can I do when my guild is missing?
      Contact other members of the guild to see whether it still exists for them. For example, who was the Guildmaster of your first guild? You, or the boyfriend? Presumably he can check to see whether he can still see the guild.
      Edited by baratron on March 6, 2017 2:50PM
      Guildmaster of the UESP Guild on the North American PC/Mac Server 2200+ CP & also found on the European PC/Mac Server 1700+ CP

      These characters are on both servers:
      Alix de Feu - Breton Templar Healer level 50
      Brings-His-Own-Forest - Argonian Warden Healer level 50
      Hrodulf Bearpaw - Nord Warden Bear Friend & identical twin of Bjornolfr level 50
      Jadisa al-Belkarth - Redguard Arcanist looking for a role

      NA-only characters:
      Martin Draconis - Imperial Sorceror Healer (Aldmeri Dominion) level 50
      Arzhela Petit - Breton Dragonknight Healer (Daggerfall Covenant) level 50
      Bjornolfr Steel-Shaper - Nord Dragonknight Crafter & Not-Much-Damage Dealer (Ebonheart Pact) level 50
      Verandis Bloodraven - Altmer Nightblade Healer & clone of Count Verandis Ravenwatch (Aldmeri Dominion) level 50
      Gethin Oakrun - Bosmer Nightblade Thief & terrible Tank (Ebonheart Pact) level 50
    • Dear
      Dear
      ✭✭✭
      UPDATE!!!

      I forgot to add an update to this thread, so I'll belatedly do so now just in case anyone else ever has a similar problem and finds this thread in the future.

      My guild was indeed missing for many hours, but eventually, about a day later, it returned after several more maintenance downtimes. ESO customer service seemed equally baffled, but they suggested that it may have gone missing somehow due to the maintenance itself.

      Whatever the glitch was, I was relieved that my guild reappeared after a day!
      ✉ DEAR | PC-NA | PVE | RP | BETA | NEWBIE | MAIN: MAROON |
        Petite||||||||||||Dual Nightblade|||||Wood Elf ♀||||Tailor and Assassin|||||Neutral Good|||||||Ebonheart||||||| Petite is happily married to Gigantic
        Bride|||||||||||||Storm Sorcerer|||||||High Elf ♀||||||Bored Provisioner|||||||Chaotic Good||||||Ebonheart|||||||| Bride wants to find and marry Groom
        Child|||||||||||||Bowman Knight||||||Wood Elf ♂||||Vampire Mercenary|||||Chaotic Evil|||||||||Dominion|||||||| Child is badly watched over by Adult
        Naive||||||||||||Healer Templar|||||||Dark Elf ♀||||||Idealistic Shaman||||||||Lawful Good|||||||Dominion|||||||| Naive is a healer companion of Frail
        Maroon|||||||||Flame Templar|||||||Dark Elf ♀||||||Vampire Alchemist||||||Neutral Evil||||||||||Daggerfall||||||| Maroon likes the color of your blood
      • NewBlacksmurf
        NewBlacksmurf
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        Perhaps the name is the same as another outside of a character or something.

        Guessing this as an old thread talked about issues with their guild
        Members merging together due to a name issue but I hoped that was resolved over a year or two ago
        -PC (PTS)/Xbox One: NewBlacksmurf
        ~<{[50]}>~ looks better than *501
      • Kayly101
        Kayly101
        ✭✭
        Logged onto ESO this morning and found out my first guild is gone!
        Im the guild master and my guild is gone?!
        Ive been GM for a couple of months now but now the guild disappeared?

        None of my characters have it and is this bug still temporary?

        EDIT
        On the PC in Northamerica
        Edited by Kayly101 on March 15, 2018 6:46PM
      • VaranisArano
        VaranisArano
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        Oh where, oh where has my little guild gone,
        Oh where, oh where can it be?
        ZOS, where did it go?
        ZOS, why don't you know?!
        Oh where, oh where can it be?

        - to the tune of Oh where has my little dog gone?
      • Kayly101
        Kayly101
        ✭✭
        Been a full 24 hours now and my guild is STILL missing...
        Really hoping this is still a temporary bug and all of our stuff is still in the bank

        *Hums the creative tune while waiting*
      • Kayly101
        Kayly101
        ✭✭
        Third day and still not there
        *slams head on desk*
        And after hearing back from customer service looks like its gone and move on
        WHHHYYYYY?!?!?!
      • Gilvoth
        Gilvoth
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        tenor.gif
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