Unable to log in Error 200(7:4:178:597) Login Failed

Reivax

Even though you put the message at the header of your message boards says that the problem earlier today has been resolved, I am still not able to log in.
I get the message
Error 200(7:4:178:597)
Login failed. Please try gain. Should the problem persist, contact Customer support...

Also, the Announcements section says "Could not retrieve announcements"
I have tried repeatedly for the last couple hours, but have not been able to log on, always receiving the Error 200 message.

Reivax

If I change to a EU server, then the Announcements fill in, and I can logon normally to an EU server.

Sythen88411

many of us are in the same boat. be nice if ZOS would fill us in!!!!!

Reivax

Being as there is a lack of any communication on their part, it must mean they're working on it.
Or they're out drinking, lol.

Philgo68

Are we all in the North East US?

Philgo68

I can login if I tether and go through my cell phone, but via my landline I'm getting the No announcements / Error 200 issues also.

I can hit EU fine from the landline.

Sythen88411

<----upstate NY

kdp2000

I was having this same issue, kept trying to logon... it finally let me into the game only to kick me out to the login screen 10 min later. I bought this game a few weeks back, leveled my character to level 50 cp100+. This game developer seems to have fallen into the same trap as many before it, they keep developing more content for you to buy/ play but don't fix the problems that plague current content/ server issues.

Reivax

Still same problem for me, even though message above has updated to say problem is fixed.
Same login error, same "could not retrieve announcements"

And I can still log on to EU server without problems.

FleetwoodSmack

Some people are reporting that using a VPN allows them to log back into PC-NA without issue, so that could be something to try in the meantime! Good luck, folks!

Cronopoly

PC NA
Comcast - Virginia
Error 200 7:4:178:597
I can login to the PTS but not Live

d0e1ow

I am having this issue as well. Was working an hour ago, took a small break and now it is busted.

Ethoir

PC NA
Verizon - Virginia
Error 200 (7:4:179:597)

I can get the announcements for PC EU, but not NA. I was able to get in-game for a short time, about 2 hours, and then got kicked out. Now I can't get in, error 200 again. I do have PTS access like Cronopoly does, but not PC NA Live access.

@ZOS_GinaBruno While it has been claimed that the issues are resolved, some of us still can't get in due to this Error 200 nonsense even after trying to run repair from the launcher. Any idea what's going on?

Meetre

Haven't tried EU server, but PTS works fine for me. Get error 200 when trying to log into NA.

Reivax

Support,
I still cannot log in, same errors as described above.

You have removed the red error banner from the support site.

Do you consider the problem fixed on your end, even though many people are still having the same problem?

Am I on my own as far as solving whatever problem I'm having?

Rumancek

Same - error above plus error 301; ping shoots to 999+ despite it being fine elsewhere.

Rainingblood

I was just in game, then crashed to login. Now when trying to login, I get the error 200

Cavy25

ZOS, your sh*t is still broke... figure it out

MoiraHarkenstone

Southwest USA here and I'm getting the same error so no, not just in the Northeast

tntpop

Dog Gamnit!!!!

Reivax

The issue is not fixed, I have reset the client, rebooted and still not able to authenticate with an NA server. EU is fine, I can still go on an EU server.

Why do you keep claiming things are fixed, when they aren't?

Meryyl

Let me explain this very slowly - THE LOGIN ISSUES HAVE NOT BEEN RESOLVED!

Got it? See.....it makes you look a little silly to keep claiming that everything is fine when people STILL CAN'T LOG IN!

Rohamad_Ali

Try this work around to get in . Follow instructions exactly .

Go to my PC / program files (second option program files with the number next to it / open Zennimax . Open File named Launcher/ rename the Program Data file to Program Data Backup . Stop . Close the file . Stop . Open your launcher, let it up date then Close launcher . Do not login yet , make sure you closed the launcher . Now reopen the launcher and sighn in .

Ethoir

I am finally able to login again. Let's see how long this lasts.

Quodaax

Problem NOT solved. Error 200 still persists.

Reivax

Rohamad_Ali wrote: »

Try this work around to get in . Follow instructions exactly .

Go to my PC / program files (second option program files with the number next to it / open Zennimax . Open File named Launcher/ rename the Program Data file to Program Data Backup . Stop . Close the file . Stop . Open your launcher, let it up date then Close launcher . Do not login yet , make sure you closed the launcher . Now reopen the launcher and sighn in .

Opened folder C:\Program Files (x86)\Zenimax Online\Launcher
Renamed folder ProgramData to ProgramDataBackup
Opened Launcher, let it update
Closed Launcher
Reopened Launcher.
Same problem.

Rohamad_Ali

Reivax wrote: »

Rohamad_Ali wrote: »

Try this work around to get in . Follow instructions exactly .

Go to my PC / program files (second option program files with the number next to it / open Zennimax . Open File named Launcher/ rename the Program Data file to Program Data Backup . Stop . Close the file . Stop . Open your launcher, let it up date then Close launcher . Do not login yet , make sure you closed the launcher . Now reopen the launcher and sighn in .

Opened folder C:\Program Files (x86)\Zenimax Online\Launcher
Renamed folder ProgramData to ProgramDataBackup
Opened Launcher, let it update
Closed Launcher
Reopened Launcher.
Same problem.

I am sorry it did not work for you . One friend had tried it earlier and had two folders for program data , one was re created when he did it wrong the first time . He kept renaming the same folder and not the new one that was recreated in there like 5 times and was convinced it did not work until I went over to his place and showed him he forget to rename the new file . Not saying this is the same issue you are having though and hope you find a way to login this weekend .

Reivax

My first clue that it still isn't working is when opening the Launcher, the advertisements don't appear. And then announcements don't show up at logon screen.

Once I change to EU, announcements show up, and I can log on.

I would say this means that wherever the program is being instructed to look for the NA server... is wrong....

Quodaax

Despite ZOS claim that the problem has been resolved, it has not.

Reivax

Rohamad_Ali wrote: »

Reivax wrote: »

Rohamad_Ali wrote: »

Try this work around to get in . Follow instructions exactly .

Go to my PC / program files (second option program files with the number next to it / open Zennimax . Open File named Launcher/ rename the Program Data file to Program Data Backup . Stop . Close the file . Stop . Open your launcher, let it up date then Close launcher . Do not login yet , make sure you closed the launcher . Now reopen the launcher and sighn in .

Opened folder C:\Program Files (x86)\Zenimax Online\Launcher
Renamed folder ProgramData to ProgramDataBackup
Opened Launcher, let it update
Closed Launcher
Reopened Launcher.
Same problem.

I am sorry it did not work for you . One friend had tried it earlier and had two folders for program data , one was re created when he did it wrong the first time . He kept renaming the same folder and not the new one that was recreated in there like 5 times and was convinced it did not work until I went over to his place and showed him he forget to rename the new file . Not saying this is the same issue you are having though and hope you find a way to login this weekend .

Thank you for the help. I am not sure, but if it is some file on my computer is holding the address where the client is looking to connect to the NA server, maybe i can keep looking and find it.

Rohamad_Ali

Reivax wrote: »

Rohamad_Ali wrote: »

Reivax wrote: »

Rohamad_Ali wrote: »

Try this work around to get in . Follow instructions exactly .

Go to my PC / program files (second option program files with the number next to it / open Zennimax . Open File named Launcher/ rename the Program Data file to Program Data Backup . Stop . Close the file . Stop . Open your launcher, let it up date then Close launcher . Do not login yet , make sure you closed the launcher . Now reopen the launcher and sighn in .

Opened folder C:\Program Files (x86)\Zenimax Online\Launcher
Renamed folder ProgramData to ProgramDataBackup
Opened Launcher, let it update
Closed Launcher
Reopened Launcher.
Same problem.

I am sorry it did not work for you . One friend had tried it earlier and had two folders for program data , one was re created when he did it wrong the first time . He kept renaming the same folder and not the new one that was recreated in there like 5 times and was convinced it did not work until I went over to his place and showed him he forget to rename the new file . Not saying this is the same issue you are having though and hope you find a way to login this weekend .

Thank you for the help. I am not sure, but if it is some file on my computer is holding the address where the client is looking to connect to the NA server, maybe i can keep looking and find it.

I hope so . It's looking more like a launcher issue then a server issue because everyone back Ingame now says performance is normal and it was for me too after . There's a lot of people Ingame that don't even realize people can't log in right now .