The Elder Scrolls Online

Maintenance for the week of December 15:
· [COMPLETE] PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Kicked to login screen with no error from 20 mins to 30.

Leave a Reply
EnviousCardio
EnviousCardio
✭
Firstly, this wasn't happening until a recent patch. Secondly, I'm plugged into an ethernet cable and have been tinkering with my router settings but to no avail. No matter where I am or what I seem to be doing I always get kicked to the login screen with no error or any popup. This happens from 20 minutes to sometimes longer after being logged into the game and playing normally. I have zero issues with other games, and I know it can't be my internet. Any tips?
  • elek2008
    elek2008
    Soul Shriven
    Port foward:
    TCP/UDP 24100-24131
    TCP/UDP 24500-24507
    TCP/UDP 24300-24331

    run as administrator and try the repair tool.

    this is a summary of what support will tell you. If it doesn't work then submit a ticket like the rest of us with this issue and wait for ZOS to do something about it. Lot of people having this issue and no one can figure out the problem.
    Edit: What OS are you using? Im wondering if its a specific OS related problem.
    Edited by elek2008 on March 3, 2017 9:16PM
    All Hail the Holy Pocketed Workpants of Lok.
  • BACONCHEESEBURGER
    BACONCHEESEBURGER
    ✭✭
    Join the club, pal...

    At this point the best fix to this stupid problem would be to undo whatever changes they make in that recent patch.

    I have read many threads on this problem outside of this forum. It's a confusing clusterf*ck of computer stuff that i cant figure out.
  • EnviousCardio
    EnviousCardio
    ✭
    BACONCHEESEBURGER wrote: »
    Join the club, pal...

    At this point the best fix to this stupid problem would be to undo whatever changes they make in that recent patch.

    I have read many threads on this problem outside of this forum. It's a confusing clusterf*ck of computer stuff that i cant figure out.

    I filled out a ticket and the support person told me to post on the bug forums. Basically saying I'm Sh** out of luck? Glad I didn't sub for this game. Its the ONLY mmo I have ever had this many issues with and now its NA server has been down.
    Edited by EnviousCardio on March 5, 2017 4:15AM
  • EnviousCardio
    EnviousCardio
    ✭
    elek2008 wrote: »
    Port foward:
    TCP/UDP 24100-24131
    TCP/UDP 24500-24507
    TCP/UDP 24300-24331

    run as administrator and try the repair tool.

    this is a summary of what support will tell you. If it doesn't work then submit a ticket like the rest of us with this issue and wait for ZOS to do something about it. Lot of people having this issue and no one can figure out the problem.
    Edit: What OS are you using? Im wondering if its a specific OS related problem.

    Windows 8.1. 64 bit.
  • EnviousCardio
    EnviousCardio
    ✭
    EnviousCardio wrote: »
    elek2008 wrote: »
    Port foward:
    TCP/UDP 24100-24131
    TCP/UDP 24500-24507
    TCP/UDP 24300-24331

    run as administrator and try the repair tool.

    this is a summary of what support will tell you. If it doesn't work then submit a ticket like the rest of us with this issue and wait for ZOS to do something about it. Lot of people having this issue and no one can figure out the problem.
    Edit: What OS are you using? Im wondering if its a specific OS related problem.

    Windows 8.1. 64 bit.

    Already tried porting those ports AND running as admin. Even switched routers and talked to ISP. No issues on my end.
  • EnviousCardio
    EnviousCardio
    ✭
    What support said to me:

    Greetings!

    Thank you for contacting The Elder Scrolls Online Team.

    Thank you for bringing this to our attention! While we look into this issue, I recommend you also submit a bug report.

    This will get your issue in front of the developers so they can investigate and begin working towards adding a fix in a future update.

    You can submit a bug report or feedback for the development team to review by posting details about the issue on The Elder Scrolls Online official forums at- https://forums.elderscrollsonline.com/en/categories/bug-reports

    For any issue related to forum accounts, please contact The Elder Scrolls Online Support Team at-
    http://help.elderscrollsonline.com/

    Your in-game report will include details about your character and location as well as other useful information to help the Development Team figure out what is causing the issue. Please be as detailed as possible.

    I apologize for any inconvenience this may have caused you. It's great to have you as a customer, and we appreciate your continued support.

    In the meantime, we’d also recommend you keep an eye on our official Facebook, Twitter, and website for upcoming news about The Elder Scrolls Online, including release-date info. You’ll find those pages here:

    https://www.facebook.com/ElderScrollsOnline
    http://twitter.com/TESOnline
    http://elderscrollsonline.com

    Thank you for your continued interest and support!

    Warm Regards,
    Jason
    The Elder Scrolls Online Team
Sign In or Register to comment.