I have attempted bug reporting this topic. I have attempted sending tickets for help. I have posted in the forums on this topic. I'm a subscriber, I have spent plenty money on this topic. Customer service is not responding, players don't know the answer. There is obviously not a bias here against a non-subscriber going on, but the frustration remains. This quest line does not move forward. I have abandoned this quest until I was blue in the face. Getting to this point in the quest takes plenty of time as well, compounding the annoyance.
The Phase of the quest I am on is where you accompany Zeira to the Palace. At the wedding ceremony, a mysterious individual speaks to everyone. At this point Zeira walks away, and will not speak to me. A disembodied arrow remains where she once stood where I had accompanied her. Since I have done this quest before to success on other characters in the past, I know that at this point I'm supposed to go and rob a key. I go to rob the key however and I am given a message that I can't because I already have one. When I look in my quest inventory there is no key. Something is broken about this quest, and this problem remains. If anyone knows a suggestion that works I would appreciate it. I'm getting tired of banging my head against the wall on this one. It shouldn't take 5 months to get a reasonable response on something like this which was sold as an expansion. I paid for a functioning product. I'd like to add I've tagged another post by a fellow as well that never got answered on the topic and linked it to ZOS people. I'm really hopeful something is done about it this time.
@ZOS_GinaBruno ,
@ZOS_KaiSchober ,
@ZOS_JessicaFolsom ,
@ZOS_GaryA ,
@ZOS_TristanK
US/AD - Dodge Hopper - Vet Imperial Templar | US/AD - Goj-ei-Raj - Vet Argonian Nightblade
US/AD - Arondonimo - Vet Altmer Sorcerer | US/AD - Azumarax - Vet Dunmer Dragon Knight
US/AD - Barkan al-Sheharesh - Vet Redguard Dragon Knight | US/AD - Aelus Vortavoriil - Vet Altmer Templar
US/AD - Shirari Qa'Dar - Vet Khajiit Nightblade | US/AD - Ndvari Mzunchvolenthumz - Vet Bosmer Nightblade
US/EP - Yngmar - Vet Nord Dragon Knight | US/EP - Reloth Ur Fyr - Vet Dunmer Sorcerer
US/DC - Muiredeach - Vet Breton Sorcerer | US/DC - Nachtrabe - Vet Orc Nightblade
EU/DC - Dragol gro-Unglak - Vet Orc Dragon Knight | EU/DC - Targan al-Barkan - Vet Redguard Templar
EU/DC - Wuthmir - Vet Nord Sorcerer | EU/DC - Kosh Ragotoro - Vet Khajiit Nightblade
<And plenty more>