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You have been suspended from the site. - Ticket Number ? how to

darkrozes_rob16_ESO
Hi. Last week i've been spamming the login on website because i forgot my password. After recovering the password today in my email, i tried to login and i got that message. Suspended. Then i filled a ticket with info and i got an ticket number, which i don't know where to put it. I googled a bit, looks like the ticket status can be checked in the account options. How i do that if i can't even login to my account ? T_T
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