Mailing issues

AlexDresden87

I and several others have posted tickets for this on going issue. A friend of mine sent me a large sum of gold, another was a guild member sending me items for research on crafting, and another sending me crafting materials to make an item set that I never received. Now the friend did provide a picture to me of the gold he sent, picture taken by phone, after deciding to quit the game. The guild member has submitted a ticket for her delivery because they were traited leather gear that I could use for my research, and the other player who wanted the Juliannos set crafted with nirnhoned trait sent me all the materials so I can craft it for free for him, none of these I have ever received. I have ticketed these items and I'm irritated because the support claimed that I have not been sent anything in the past 30 days, which I know for a fact is a lie because 1) I still have the picture of the sum of gold being sent and 2) I have been receiving other stuff in that same time frame.

AlexDresden87

Another point I'd like to add to this is that they only looked to see if my character "Received" the items. If I didn't receive it then whats the point of looking there. The point is to look for if it was sent by any character and find out how it got lost.

AlexDresden87

If anyone else is having a similar or same issue, please post here because I'm fed up being told a liar about this issue and I don't put up with people that are going out of their way to send me stuff and then called a liar for that too. NOT COOL.