Starting at 6:00 AM EST on Wednesday, January 18th, we are performing maintenance on the ESO Billing and Account Management system. We expect the maintenance to take approximately five hours to complete. During the maintenance, you will be unable to log into your account page
on elderscrollsonline.com or purchase items from the ESO Store
If you already own the game on PC/Mac, you will be able to log in and play during this maintenance. If you own the game on PlayStation 4 or Xbox One, you will be unable to log into the game until we complete the scheduled reboot maintenance.
If you purchase the game on Steam, PlayStation 4, Xbox One, or in Japan through DMM
during the maintenance period, you will not be able to access your account or log in and play until the maintenance has been completed. Additionally, if you purchase Crown Packs from the Steam Store
, you will not receive your crowns in-game until the maintenance is complete.
Please watch the Service Alerts page
for maintenance status updates.
Senior Community Manager (English) - The Elder Scrolls Online