Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
Hi so i tried to log in this morning and it keeps saying my account or password is in correct ive tried to recover my password but no luck saying info not right
Possibly has to do something with the ongoing account system maintenance? People who are in the game can play, but people who are not in the game are unable to login.
@ZOS_GinaBruno could we get some clarify what's up, please?
Two friends and I were questing in Glenumbra when one of my friends and myself got hit with a massive lag spike. After barely being able to see or do anything in game for over 30 seconds (all while surrounded by werewolves) we were disconnected. We have tried repeatedly to log back in with no success. We keep getting the "Connection to server timed out. Please try again later." error. Our third friend had no such problem and is still in the game just fine, albeit alone and surrounded by werewolves. Help?
Edit/Update: So we are now able to get back in. No idea what happened, still.
Edit/Update: It's now happened again. Same friend and I got massive lag spike, then d/ced. Can't log in again.
I'm not getting the login password error but I cannot get to character selection. It keeps telling me that the login connection has timed out and kicks me back to the login screen.