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Can't login to ESO - could before.

zakfrickb14_ESO
Now it just keeps saying "Connection to server timed out. Please try again later." I've never gotten this error until I tried to play on the PTS server and got a different error message. Now I get this message whenever I try to login to the NA ESO server. What's the issue? Nothing has changed.
  • ZOS_PeterT
    ZOS_PeterT
    ✭✭✭
    This error typically indicates that you are either unable to reach our servers or that they may be offline.
    First, you can check the status of the servers here: Service Alerts page.
    If the servers are online, please power cycle your home network and clear the cache on your console.

    To Power Cycle your Home Network

    1.Turn off the router by unplugging it. If you have a modem and router in one device, turn it off then proceed to Step 3.
    2.Turn off the DSL or cable modem for three minutes1.Note: Some modems are equipped with a backup battery. If your modem has one, please remove the backup battery to completely turn off your modem.

    3.Turn off all computers attached to your network.
    4.Turn on the DSL or cable modem first and let it boot. Let it complete its connection to your ISP before proceeding to the next step. If you have a modem and router in one device, proceed to step 6 after it connects to your ISP.
    5.Once the modem completes the connection to your ISP, plug in the router. Let it complete its power on test before proceeding to the next step
    6.Restart your computer(s).
    Edited by ZOS_PeterT on January 6, 2017 3:26PM
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