Maintenance for the week of December 15:
• PC/Mac: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• Xbox: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for maintenance – December 15, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)

Wrong DirectX version

Mr_Apollo
Mr_Apollo
✭✭✭
So, I think I need some help. Yesterday I was able to launch and play the game fine (with the occasional crashes). But today, when I launched the game, I found out that it failed saying the following error

3kcn2lwjuda9.png

I looked into the FAQ and it said that a DirectX version lower than 11 wont work, yet my version is 12

6ljtef0l99dw.png

I checked the DDI and it says 11.1 (no idea how this works)

8w2uy825n08n.png

Ill attach a txt file with my report that I got from the launcher (In case its needed)
"Am I truly lost? Is this the end of me? Perhaps...just like all stories have a beginning, all of them will have an ending"
~Brelin Geolas

"The Divines gave you a nose for a reason, Tharn. So you can keep your mouth shut and still keep breathing"
~Lyris Titanborn

"It is good the people wear clothing. M'aiq wears clothing. Who would want to see M'aiq naked? Sick, sick people. Very sad."
~M'aiq the Liar
Kornwalsky - Dunmer - Nightblade
Tinker Knight - Khajiit - DragonKnight
Erenimir - Altmer - Sorcerer
M'zorna - Orc - Sorcerer
Kristof Nordgård - Breton - Templar

PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!
  • Mr_Apollo
    Mr_Apollo
    ✭✭✭
    Id like to say thanks in advance
    "Am I truly lost? Is this the end of me? Perhaps...just like all stories have a beginning, all of them will have an ending"
    ~Brelin Geolas

    "The Divines gave you a nose for a reason, Tharn. So you can keep your mouth shut and still keep breathing"
    ~Lyris Titanborn

    "It is good the people wear clothing. M'aiq wears clothing. Who would want to see M'aiq naked? Sick, sick people. Very sad."
    ~M'aiq the Liar
    Kornwalsky - Dunmer - Nightblade
    Tinker Knight - Khajiit - DragonKnight
    Erenimir - Altmer - Sorcerer
    M'zorna - Orc - Sorcerer
    Kristof Nordgård - Breton - Templar

    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!
  • Mr_Apollo
    Mr_Apollo
    ✭✭✭
    Update: Found out one of the reasons the error may had occurred, will attempt to fix this
    Edited by Mr_Apollo on January 5, 2017 8:01PM
    "Am I truly lost? Is this the end of me? Perhaps...just like all stories have a beginning, all of them will have an ending"
    ~Brelin Geolas

    "The Divines gave you a nose for a reason, Tharn. So you can keep your mouth shut and still keep breathing"
    ~Lyris Titanborn

    "It is good the people wear clothing. M'aiq wears clothing. Who would want to see M'aiq naked? Sick, sick people. Very sad."
    ~M'aiq the Liar
    Kornwalsky - Dunmer - Nightblade
    Tinker Knight - Khajiit - DragonKnight
    Erenimir - Altmer - Sorcerer
    M'zorna - Orc - Sorcerer
    Kristof Nordgård - Breton - Templar

    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!
  • Mr_Apollo
    Mr_Apollo
    ✭✭✭
    Yet another Update: FOund out the problem after consulting a few friends. Fixed it, nvidea was just having a giant old mess with my graphics driver. Thank you for anyone who looked at this at least
    "Am I truly lost? Is this the end of me? Perhaps...just like all stories have a beginning, all of them will have an ending"
    ~Brelin Geolas

    "The Divines gave you a nose for a reason, Tharn. So you can keep your mouth shut and still keep breathing"
    ~Lyris Titanborn

    "It is good the people wear clothing. M'aiq wears clothing. Who would want to see M'aiq naked? Sick, sick people. Very sad."
    ~M'aiq the Liar
    Kornwalsky - Dunmer - Nightblade
    Tinker Knight - Khajiit - DragonKnight
    Erenimir - Altmer - Sorcerer
    M'zorna - Orc - Sorcerer
    Kristof Nordgård - Breton - Templar

    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!
  • plovdivsfinest
    plovdivsfinest
    Soul Shriven
    What was the problem man and how you fixed it? I have exactly the same error....
  • Mr_Apollo
    Mr_Apollo
    ✭✭✭
    What was the problem man and how you fixed it? I have exactly the same error....

    Well, I went to devices manager and noticed that it had a yellow signal on one of the display adaptors. I was missing one of my graphics card (found out that it was removed when I tried to update the driver and it failed), I was missing my Nvidea graphics card, so I just went to the site, searched for the driver and installed it again. To be more technical, before I had a Nvidea Quadro 2000M, luckily, I knew its name, so what I did was go to the Nvidea website, search the driver and installed it (using the ODE, also known as Optimal Driver for Enterprise).
    "Am I truly lost? Is this the end of me? Perhaps...just like all stories have a beginning, all of them will have an ending"
    ~Brelin Geolas

    "The Divines gave you a nose for a reason, Tharn. So you can keep your mouth shut and still keep breathing"
    ~Lyris Titanborn

    "It is good the people wear clothing. M'aiq wears clothing. Who would want to see M'aiq naked? Sick, sick people. Very sad."
    ~M'aiq the Liar
    Kornwalsky - Dunmer - Nightblade
    Tinker Knight - Khajiit - DragonKnight
    Erenimir - Altmer - Sorcerer
    M'zorna - Orc - Sorcerer
    Kristof Nordgård - Breton - Templar

    PAWS (Positively Against Wrip-off Stuff) - Say No to Crown Crates!
  • plovdivsfinest
    plovdivsfinest
    Soul Shriven
    Thank you man!
Sign In or Register to comment.