[Xbox] ARE THE SERVERS DOWN???

PereUch

Since about 15 minutes i'm trying to connect to the game but it doesn’t work.... "internal error" @ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_KaiSchober

TheDarkRuler

Europe or NA?
Cuz in Europa i have no issues.

PereUch

both.... I can't connect to EU or NA servers...

PereUch

Am i the only one who can't play...?

PereUch

WOUHOU!!!!

45 minutes i'm trying to play!!! What's the problem with your cardboard servers???

@ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_KaiSchober

CapnPhoton

llSithisll wrote: »

WOUHOU!!!!

45 minutes i'm trying to play!!! What's the problem with your cardboard servers???

@ZOS_GinaBruno @ZOS_JessicaFolsom @ZOS_KaiSchober

I haven't tried the cardboard servers. They aren't on my server list. But the regular ones are working fine.

PereUch

You are lucky!

It's been more than hour that i can't connect me... always "internal error" on both servers

CapnPhoton

I had that error before. A console restart fixed it.

PereUch

already done it three times!

Elder_Martin

Since yesterday mine has been taking an extremely long time to go from the main menu to character select. Hopefully the maintenance fixes some of this.

CapnPhoton

Elder_Martin wrote: »

Since yesterday mine has been taking an extremely long time to go from the main menu to character select. Hopefully the maintenance fixes some of this.

Mine was doing that for a few days then it just cleared up on its own yesterday.

Clear the cache:
Power down completely. Go through the power down cycle, not hard shutdown like some people say. Hard shutdowns are not good for any device with an operating system if done too often.
Unplug the power cable from the back of the console so that the power brick in not connected to the console.
Press the power button on the console three or four times. This will ensure that any remaining power in the battery is drained, clearing the cache on the console.
Plug the power cable back into the console.
Wait for the light on the power brick to change from white to orange.
Turn on the console using the power button.

NewBlacksmurf

Just to offer reference, since the October One Tamriel update I and others have comments in the support forums where some of us have to hard reset or restart a few times as suggested by support but what follows is the failure to connect to the ZOS servers when they aren't down and when there are no Xbox live issues or network or ISP issues.

It's the message of connection timed out after sitting on the login screen where th logo keeps circling or connecting and choosing your character and being dropped 4-5 times each or after you get in being dropped

Once you do get in finally the game crashes to the desktop 100% of the time when the previous occurs.

Tickets have been opened but support only defers to saying they're closing on he ticket and to create a bug ticket instead

It's been almost a month so the OP may have experiences of some of this but the servers are down still today.

Note: These occur with and without ports forwarded with an Open NAT wired on a 1gig up and down Google Fiber connection.

Therwind

Um... read the sticky above... You can thank Microsoft

NewBlacksmurf

Therwind wrote: »

Um... read the sticky above... You can thank Microsoft

Xbox live isn't down tho it's the ZOS servers that are still down right now at least. Xbox live has issues with digital game purchases early this morn or late last night (depends on your time zone).
OP just just had to wait until servers are back up is all.

If the server was up we'd be fine

Service alert for other Xbox live stuff remains tho - https://support.xbox.com/en-US/xbox-live-status?xr=shellnav

SgtGoob

People dont seem to read the title. this is about Xbox, all other servers are up at the moment but for some bull reason they are saying there is an issue with the Xbox live service preventing them from finishing the update.... if you click the link i dont see any errors with the Game part of it....

https://support.xbox.com/en-US/xbox-live-status

this is annoying as hell, its weekend, time to play.... its been 7 hours since it went down

Therwind

NewBlacksmurf wrote: »

Therwind wrote: »

Um... read the sticky above... You can thank Microsoft

Xbox live isn't down tho it's the ZOS servers that are still down right now at least. Xbox live has issues with digital game purchases early this morn or late last night (depends on your time zone).
OP just just had to wait until servers are back up is all.

If the server was up we'd be fine

Service alert for other Xbox live stuff remains tho - https://support.xbox.com/en-US/xbox-live-status?xr=shellnav

Ok. I guess you didn't read it either

Stopnaggin

Well hell, we should all just quit playing, how dare they have problems. It's a Microsoft issue, it's in the maintenance announcements. Please be patient your fantasy world will be restored in good time. Thank you for your patience during these very trying times.

Edit
Purchase & Content usage is limited on the above link btw

Tia413

[quote="ZOS_GinaBruno;3519996

There's currently an issue with Xbox Live (https://support.xbox.com/en-US/xbox-live-status) that is preventing us from completing maintenance on Xbox NA and EU. Once the issue with Xbox Live is resolved, we will wrap up our maintenance. [/quote]



Click the Link Gina provided. Maybe that will answer your questions

I would say there is something on 1 of the LIMITED Services there that is keeping Zos from being able to get their patch through.

NewBlacksmurf

Therwind wrote: »

NewBlacksmurf wrote: »

Therwind wrote: »

Um... read the sticky above... You can thank Microsoft

Xbox live isn't down tho it's the ZOS servers that are still down right now at least. Xbox live has issues with digital game purchases early this morn or late last night (depends on your time zone).
OP just just had to wait until servers are back up is all.

If the server was up we'd be fine

Service alert for other Xbox live stuff remains tho - https://support.xbox.com/en-US/xbox-live-status?xr=shellnav

Ok. I guess you didn't read it either

U replied while I was finishing. I'm on a phone and hit reply too early

TheSeer

Under Purchase and Content Usage
Affected services: Buying downloadable items, Browsing the Xbox Video Store and the Xbox Music Store

This would be the only issue, but the affected services shouldn't impede the hotfix.