UI Error when crafting and banking

XRavishX

I'm on the NA server on the XB1 and I get a "UI Error" when I spend too long in my inventory menus, specifically when I'm doing inventory management in my bank and when crafting. I press A to dismiss the error, but eventually it can happen too often that I start missing functions like pressing Y on an item or functions don't work such as trying to press the logout button to no response. Restarting the client helps and even restarting the console, but eventually the problem comes back. I can sometimes also see UI lag. Attached is a screenshot of the error message.

Nova Sky

I'm having this problem on the PS4, too. It crops up almost every time I do my provisioning writ, regardless of the location.

It also just popped up while I was doing my banking. It got so bad that I couldn't deposit anything, I couldn't access chat and, worst of all, I couldn't log out.

What the heck is going on, Zeni?

XRavishX

I found out a little more with this problem. It can almost always start if after I enter my bank I lock an item. As soon as I lock the item, the error pops up and I basically have to kill them game and restart or all my menus from then on get messed up as described above. If I lock items before enter the bank menus, I don't get the problem.

Enodoc

Based on the error (I'm making this up as I go), it looks like the Lock and Deposit keybinds are conflicting with each other in their usage of UI_SHORTCUT_PRIMARY. It's possible that anything else that tries to use UI_SHORTCUT_PRIMARY after that gets bugged out. What are the Lock and Deposit keybinds on console?

XRavishX

One presses a button to go to a menu that allows various things including Lock, Deposit, Destroy, Split Stack, and a couple other things depending on the item potentially being deposited. There's also a separate button that is actually for depositing, thus two ways to actually command an item to be deposited.

psxfloh

XRavishX wrote: »

I found out a little more with this problem. It can almost always start if after I enter my bank I lock an item. As soon as I lock the item, the error pops up and I basically have to kill them game and restart or all my menus from then on get messed up as described above. If I lock items before enter the bank menus, I don't get the problem.

Same here, on PS4.
But for me it's only while "withdrawing", when in deposit-mode I can lock and split stacks as if I just opened my inventory.

It's really annoying, as the only solution for the bug to go away is to use the PS-button and stop and restart ESO.

psxfloh

no ETA? This bug's been annoying me for months now..

Why don't they fix current bugs instead of adding 'fixes for unreleased and future content that is not yet available'?!?

Mystrius_Archaion

The funny thing is this doesn't affect PC client with gamepad mode UI enabled. It could be that we can alter our lua page file size though, which I have done so it doesn't max out as often as it was and cause a crash.

Do you have any custom keyinds? Which gamepad layout are you using "A, B, C"? Have you tried rebinding the button to open the menu options? Does it allow you to rebind on the console even?(sounds dumb but valid question)

psxfloh

Mystrius_Archaion wrote: »

The funny thing is this doesn't affect PC client with gamepad mode UI enabled. It could be that we can alter our lua page file size though, which I have done so it doesn't max out as often as it was and cause a crash.

Do you have any custom keyinds? Which gamepad layout are you using "A, B, C"? Have you tried rebinding the button to open the menu options? Does it allow you to rebind on the console even?(sounds dumb but valid question)

I'm on PS4, no custom keybindings, default gamepad layout...
Until now I didn't think about switching the layout to reset and hopefully fix the broken keybindings, but I'll try tonight and tell you the result..

Jitterbug

I get this frequently as well. PC EU.