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Dye Stamps and Terrible Costumer Support
Panda_iMunch
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After buying one of the Hundred Pumpkin dye stamps to use on my crafter, I soon found out that it does not work on any of my costumes.
So, naturally, I sent in a ticket about the non working item. The response I got was automated and so far off topic I think the person didn't even read my response before copying and pasting the email. I thought this was simply a mistake a sent in another one with a similar message about the item and asking for a refund. Same exact response. Word for word, it was the same email.
Even though it is only $2 for the stamp, it is still my money being thrown down the drain. What if I was to buy a larger item that didn't work? Would Zenimax still ignore me? How am I suppose to have any confidence with my money on this game?
Edited by Panda_iMunch on October 24, 2016 10:38PM So, naturally, I sent in a ticket about the non working item. The response I got was automated and so far off topic I think the person didn't even read my response before copying and pasting the email. I thought this was simply a mistake a sent in another one with a similar message about the item and asking for a refund. Same exact response. Word for word, it was the same email.
Even though it is only $2 for the stamp, it is still my money being thrown down the drain. What if I was to buy a larger item that didn't work? Would Zenimax still ignore me? How am I suppose to have any confidence with my money on this game?
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Abeille✭✭✭✭✭
✭✭✭✭✭Do you have any addons?
Have you tried disabling them and reloading the UI before using the dye stamp?Just so that everyone knows, my Altmer still can't have black hair. About a dozen of Altmer NPCs in the game have black hair. Just saying.
Meet my characters:Command: Do the thing.
Zadarri, Khajiit Fist of Thalmor: The thing was done, as commanded.
Durza gra-Maghul, Orc blacksmith: The thing was done perfectly, in the most efficient way.
Tegwen, Bosmer troublemaker: You can't prove I didn't do the thing.
Sings-Many-Songs, Argonian fisher: Sure, I'll do the thing... Eventually. Maybe.
Aerindel, Altmer stormcaller: After extensive research, I've come to the conclusion that doing the thing would be a waste of resources.
Liliel, Dunmer pyromancer: Aerindel said I shouldn't do the thing. Something about "resources".
Gyda Snowcaller, Nord cryomancer: I will find a way to do it that won't waste resources and make Aerindel proud of me.
Beatrice Leoriane, Breton vampire: I persuaded someone else into doing the thing. You are welcome, dear.
Sahima, Redguard performer: Doing the thing sounds awfully unpleasant and really not my problem.
Ellaria Valerius, Imperial priestess: I'll pray to the Eight for the thing to be done, if it is Their will.1 -
Panda_iMunch✭✭✭✭Do you have any addons?
Have you tried disabling them and reloading the UI before using the dye stamp?
Seems to have worked, thank you very much! Not sure what this wasn't in the email.
Hate to make dramatic forum posts about it, but it seems it's the only place with answers.0 -
Abeille✭✭✭✭✭
✭✭✭✭✭I'm glad it worked. Support is very hit and miss, and I don't know what determines if you get an automated answer (Chet the Bot) or if your problem reaches a real person. But man, I hate Chet the Bot. He makes no sense. No need to worry about that one rebelling and destroying humanity, at least.Just so that everyone knows, my Altmer still can't have black hair. About a dozen of Altmer NPCs in the game have black hair. Just saying.
Meet my characters:Command: Do the thing.
Zadarri, Khajiit Fist of Thalmor: The thing was done, as commanded.
Durza gra-Maghul, Orc blacksmith: The thing was done perfectly, in the most efficient way.
Tegwen, Bosmer troublemaker: You can't prove I didn't do the thing.
Sings-Many-Songs, Argonian fisher: Sure, I'll do the thing... Eventually. Maybe.
Aerindel, Altmer stormcaller: After extensive research, I've come to the conclusion that doing the thing would be a waste of resources.
Liliel, Dunmer pyromancer: Aerindel said I shouldn't do the thing. Something about "resources".
Gyda Snowcaller, Nord cryomancer: I will find a way to do it that won't waste resources and make Aerindel proud of me.
Beatrice Leoriane, Breton vampire: I persuaded someone else into doing the thing. You are welcome, dear.
Sahima, Redguard performer: Doing the thing sounds awfully unpleasant and really not my problem.
Ellaria Valerius, Imperial priestess: I'll pray to the Eight for the thing to be done, if it is Their will.0