Veteran Tempest Island hard mode bugged

Asardes

Ran Veteran Tempest Island 3 times today. Each time we read the scroll before the end boss fight, each time it failed to give credit for it. The scroll disappeared after it was read, but we checked after we killed the boss and it was still there, as if we hadn't activated it. The pledge awards just 1 key afterwards. We didn't do anything unusual before the fight. Didn't aggro the boss, didn't enter the arena. This is clearly a bug. Please look into it.

xRIVALENx

I can confirm this as well. Completed the hard mode veteran tempest island pledge and only received one key.

Asardes

I was hoping they will say something in today's patch notes. They didn't:
https://forums.elderscrollsonline.com/en/discussion/297935/pc-mac-patch-notes-v2-6-6#latest

nordsavage

Our group also experienced this.

Asardes

I ran with 2 different groups, with the 2nd one twice. We activated the scroll every time, boss was really hard, so it took effect, but reset right after. This is clearly a coding issue, probably an "if" condition or something like that.

schroed360

Same problem for me today . Only 1 key and no hardmode achievement.

camknox

Confirming this. We read the scroll, completed the dungeon and only a single key as a reward. Can @ZOS_GinaBruno or someone look into this. I've already turned in my quest (and got the stupid 1 key) unfortunately but it would be nice to have the second credited back?

Gedalya

I had this issue also; can we get an update on this and when it might be corrected?

Asardes

2 incremental patches later there is no mention this bug was fixed. Maybe they know about it and will fix it eventually.

Drishtan

Still broke as of now!!!

ZOS_Finn

We are looking into this. It appears to be a bit tricky to duplicate internally. If anyone has more information in regards to what is happening before, during and after the fight, that may be helpful. For instance, do you see her health drop after engaging her with Hard Mode active?

Thanks!

NewBlacksmurf

ZOS_Finn wrote: »

We are looking into this. It appears to be a bit tricky to duplicate internally. If anyone has more information in regards to what is happening before, during and after the fight, that may be helpful. For instance, do you see her health drop after engaging her with Hard Mode active?

Thanks!

Wouldn't the next logical step be to duplicate on the live server?

lonewolf26

I think it may have something to do with resetting the fight after pulling the boss having not read the scroll or on a wipe.

Our group read the scroll, fought her and wiped. During the course of reviving one of our group pulled her before we could reread the scroll. We reset her by coming to the bottom of the stairs far enough. We then reread the scroll and beat the boss. However Glirion only rewarded us with a single key for our efforts.

evedgebah

Happened to me twice, both times after fight reset for any reason. Hard mode mechanic stayed, health stayed, we read scroll, but didn't count for achievement or pledge.

GChaseXmas

This just happened to a group I ran the dungeon with and we wiped after realizing we did not read the scroll the first time. And @ZOS_Finn when my group ran it there was no indication that the fight was going any differently than normal. Her health did not immediately drop (it went down as we attacked it as per usual) and no odd or out of place animation or lag/glitch was triggered. I had already beaten the dungeon on vet hardened mode but I would be curious if people did not see the in-game achievement not trigger. What it seemed like to my group was merely that Glirion only gave us one key instead of two. Hope that helps.

GChaseXmas

Gedalya wrote: »

I had this issue also; can we get an update on this and when it might be corrected?

Unfortunately after the One Tamriel release there have been several dungeons not registering boss kills and/or hardened mode. I know that earlier this week the PC/Mac had been updated/patched to fix a good chunk of these issues. But for those on consoles it does not appear any patch has been made but I'm sure the ESO team are working on it since they patched the CPU, I think they're probably already working on the consoles patch.

evedgebah

I duplicated it exactly and reliably. Here's what happens: Her aggro range is OUTSIDE of her RESET range. She aggros right next to the scroll, but resets if she notices you're outside of the stone circle "arena". Thus, she "resets" immediately and re-aggros, causing hard-mode to reset and the scroll to reappear. You have to be super fast moving in to the fight to keep hard mode engaged.

Easy Fix: Reduce her aggro range by about 10- meters.

Asardes

I finally managed to do the hard mode and get 2 keys from the dungeon last night. The achievement "Burial at Sea" was the only one that I was missing and that got updated to. I can confirm the bug mentioned above. She aggroes way too far, even before you pass trough the arch. This is clearly a bug. They can also put the scroll lower down the stairs to eliminate this problem.

camknox

lonewolf26 wrote: »

I think it may have something to do with resetting the fight after pulling the boss having not read the scroll or on a wipe.

Our group read the scroll, fought her and wiped. During the course of reviving one of our group pulled her before we could reread the scroll. We reset her by coming to the bottom of the stairs far enough. We then reread the scroll and beat the boss. However Glirion only rewarded us with a single key for our efforts.

This.

We wiped first try (after forgetting to read scroll). Read scroll. Won. 1 key.

camknox

GChaseXmas wrote: »

This just happened to a group I ran the dungeon with and we wiped after realizing we did not read the scroll the first time. And @ZOS_Finn when my group ran it there was no indication that the fight was going any differently than normal. Her health did not immediately drop (it went down as we attacked it as per usual) and no odd or out of place animation or lag/glitch was triggered. I had already beaten the dungeon on vet hardened mode but I would be curious if people did not see the in-game achievement not trigger. What it seemed like to my group was merely that Glirion only gave us one key instead of two. Hope that helps.

I hadn't beaten it before and got the achievement for hard mode even though failing to get the 2 keys.

pronkg

I ran it with my tank on hard mode. Wiped a couple times. Got 1 key.

Ran it on my DPS later on HM, didn't wipe and gotten 2 keys.

I think we can confirm it has something to do with wiping

inf.toniceb17_ESO

Bug is still there. You only get 2 keys if you kill boss on your first attempt. If group wipes you get one key even if you read the scroll.

Arundo

Just posting this here aswell, happened to us yesterday. Did a fight we wiped after wipe we went again and kill her. But no extra key or achievement for the HM.

xRIVALENx

Still not fixed after all this time, what a shame.

ZOS_GinaBruno

Hey guys! We're working on getting this issue fixed, but in the meantime, make sure everyone is alive and present when the Scroll is read, and also double check that Stormreeve Neidir's health is 5.9M when the fight begins. If it's around 4.2M (the HP for normal mode), you can reset the fight by running back down the stairs, then try activating the Scroll again.

xRIVALENx

Would it be possible to make the battle with Stormreeve Neidir start by having the player attack to initiate combat instead of having an aggro radius? Might correct some of the problems with this boss.

bottleofsyrup

Everyone was alive when we read the scroll, it did the animation for all of us, and it still didn't activate HM. Fix your game, ZOS.

Asardes

Well, at least something good came out of this bug - I realized that doing the daily pledges is a waste of time and I stopped doing them for good. I will only do them for a couple of weeks on chars that I need to train Untaunted and get the skill points from the quests. I'm really sick and tired of time consuming, repetitive content. Good riddance.

xRIVALENx

Still broken. Soon we will be going on two months.

bottleofsyrup

Asardes wrote: »

Well, at least something good came out of this bug - I realized that doing the daily pledges is a waste of time and I stopped doing them for good. I will only do them for a couple of weeks on chars that I need to train Untaunted and get the skill points from the quests. I'm really sick and tired of time consuming, repetitive content. Good riddance.

Same. The only reason I do them at all now is because I have alts that need the Undaunted XP. Once that's done I'm not doing pledges anymore unless someone asks me.

Asardes

I've actually found out I'm far more relaxed not needing to cram 6 pledges in 3-4 hours on 2 different chars. I can concentrate on doing things I've deferred doing in this game, like leveling other chars and learning to play their builds, thinking how to improve, and most importantly resting and relaxing while doing it. Pledges are a huge time and effort sink. And they have diminishing returns as you keep on piling gear. For example I have a bank character just for monster sets. And I only keep the divines and impenetrables, sometimes the infused heads if it's something useful for tanking or PvP. I have 155 slots filled ATM. I have 2 other bank chars with full inventories just from collecting dungeon and trial sets. And I'm equally stringent about traits and quality.