Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
Character locked.
So one of my characters has been locked since I came back to the game from a couple months hiatus. There is really nothing I can do on my side to fix this--I own the DLC in which he is parked: Imperial City. Knowledge base says to contact customer support for such an issue. I've had an in-game ticket open for a couple of days now. I submitted another this morning. How about some love?
Edited by Intervein on October 15, 2016 3:20PM
Usually found in Tech Support somewhere.
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Another day. Got an email today that said my character was reset--didn't work. Still cannot log into one of my Templars.Usually found in Tech Support somewhere.0