Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
[Login Issue]
Hello,
I am stuck in a login error loop. The game has sent me the one-time code email because presumably my IP has changed since the last time I logged in a couple of months ago. I enter the code correctly and it just comes up with "an error has occurred try again in a few minutes". When I try again it comes up with the IP changed one-time code message and I have to wait for another email, I enter the code and the same happens. I can log into my account perfectly fine on the forums and account management but not the game itself.
Anyone else encountered this rather frustrating problem?