Maintenance for the week of December 16:
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
• PC/Mac: No maintenance – December 16
• NA megaservers for patch maintenance – December 17, 4:00AM EST (9:00 UTC) - 12:00PM EST (17:00 UTC)
• EU megaservers for patch maintenance – December 17, 9:00 UTC (4:00AM EST) - 17:00 UTC (12:00PM EST)
The issues on the North American megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Successfully installed Update 12 but, my game crashes every time I try to launch
TaintedKurse
✭✭✭
Downloaded update 12 today. Pretty much as described every time I launch the game a few seconds later after the Bethesda logo pops up the game crashes and I get the "eso has encountered a fatal error (Error 11)" Would appreciate some help on the matter here is the error report
Description: Client Fatal Error
====================================================================
[reporter]
version = 0.01
[extra]
ProductName = eso
Version = eso.live.2.6.4.1363685
branch = live
client.executablebits = 64
client.mode = startup
client.renderertype = D3D11
client.session_start_timestamp = 2016-10-06T21:00:20.402Z
client.time_since_load = 0
client.timestamp = 2016-10-06T21:00:25.837Z -frme 312-
client.uptime = 5.4
computer.name = KYLECOMP
computer.user = Kyle Smith
cpu.arch = 9
cpu.count = 4
cpu.level = 6
cpu.type = 8664
data.depotid = 4000
data.dir = C:/Program Files (x86)/Zenimax Online/The Elder Scrolls Online/
data.syncm = databuild
data.version = 0.win.0.live.1363078
exe.buildnum = 1363685
exe.opt = release
exe.reltype = public
exe.type = client
fe.code = 11
fe.descrip = Client Fatal Error
gfx.description = 21.19.134.1
gfx.deviceid = 26544.538252386.128
gfx.driver = AMD Radeon (TM) R9 390 Series
gfx.vendorid = 4098
mem.system_physical = 16327
mem.total_current = 769
mem.total_peak = 787
mem.ws_current = 542
mem.ws_peak = 559
os.osbits = 64
os.platform = windows
os.version = 10.0.14393.
ptime = 5655
reportfield.ver = 3
version.major = 2
version.patch = 6
version.subpatch = 4
Description: Client Fatal Error
====================================================================
[reporter]
version = 0.01
[extra]
ProductName = eso
Version = eso.live.2.6.4.1363685
branch = live
client.executablebits = 64
client.mode = startup
client.renderertype = D3D11
client.session_start_timestamp = 2016-10-06T21:00:20.402Z
client.time_since_load = 0
client.timestamp = 2016-10-06T21:00:25.837Z -frme 312-
client.uptime = 5.4
computer.name = KYLECOMP
computer.user = Kyle Smith
cpu.arch = 9
cpu.count = 4
cpu.level = 6
cpu.type = 8664
data.depotid = 4000
data.dir = C:/Program Files (x86)/Zenimax Online/The Elder Scrolls Online/
data.syncm = databuild
data.version = 0.win.0.live.1363078
exe.buildnum = 1363685
exe.opt = release
exe.reltype = public
exe.type = client
fe.code = 11
fe.descrip = Client Fatal Error
gfx.description = 21.19.134.1
gfx.deviceid = 26544.538252386.128
gfx.driver = AMD Radeon (TM) R9 390 Series
gfx.vendorid = 4098
mem.system_physical = 16327
mem.total_current = 769
mem.total_peak = 787
mem.ws_current = 542
mem.ws_peak = 559
os.osbits = 64
os.platform = windows
os.version = 10.0.14393.
ptime = 5655
reportfield.ver = 3
version.major = 2
version.patch = 6
version.subpatch = 4
0
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SHADOW2KK✭✭✭✭✭
✭✭Repair the game, and reset the router.Once I was a lamb, playing in a green field. Then the wolves came. Now I am an eagle and I fly in a different universe.
Been taking heads since TeS 3 Morrowind..
Been enjoying PvP tears since 2014
LvL 50 - Dragon Knight EP [PC-EU] = Illuvutar = Ex The Wabbajack = (Stam DK)
LvL 50 - Night Blade DC [PC-EU] = Legendary Blades = Evil Ninja/Dueller = (StamBlade)
LvL 50 - Sorcerer DC [PC-EU] = Daemon Lord = (Mag Sorc)
LvL 50 - Dragon Knight DC [PC-EU] = Khal-Bladez = (Mag DK)
LvL 50 - Dragon Knight DC [PC-EU] = Tenakha Khan = (Stam DK)
LvL 50 - Templar DC [PC-EU]] = Blades The Disgruntled = (Stamplar)
LvL 50 - Night Blade DC [PC-EU] = Ghost Blades = (Assassin)
LvL 50 - Night Blade DC [PC-EU] = Malekith The Shadow = (Mag NB)
LvL 50 - Warden DC [PC-EU] = Crimson Blades = (Stamden)
Guild Master of The Bringers Of The Storm.
Harrods
Member Of The Old Guard
PC Closed Betas 2013
PC Mastah Race
Anook Page anook.com/shadow2kk
Been playing since Beta and Early Access1 -
Granamere✭✭✭If that does not help you might also want to try running eso64.exe directly without the launcher to see if that helps. If not you might want to try just the eso.exe.1 -
doublestuffed✭✭✭Running into this problem and currently on my second repair. Getting real ridiculous.Cranking The Hog - Mag NB AD NA PC
Baby Sauce - Temp AD NA PC
Hysterical Paroxysm - Stam Sorc AD NA PC
Krotch -Krickets - Stam DK EP NA PC
Red Fingerpaint - Magsorc EP NA PC
Warm Regards - Stamplar EP NA PC1 -
chess1ukb16_ESO✭✭✭✭Did you get this working?Ireniicus
GM - Tamriel Traders Guild (TTG); Divine Deals; Allmart & The Alchemist Emporium0 -
TaintedKurse✭✭✭Got it working eventually. When I initially tried to run the repair I had to run it twice and when it finished it still said I needed to repair so I reset my computer. However after the reset I repaired a third time and when it was finished the game was working and I could log in. Thanks for the help. Overall my issue is resolved.0