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Missing Crowns

Tee_Elle
Tee_Elle
This was closed without any response to the issue at all.

Can someone please contact me and let me know how to get the missing crowns.
Reference Number
160928-000174
Status
Updated
Created
09/28/2016 03:15 AM
Updated
10/04/2016 02:29 AM
Category
Billing
I have a Crown Store issue
  • Beardimus
    Beardimus
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    Open the case again I think, via Xbox. Reply to the first automated message you get back. Might have been closed in error or you didn't reply to the first email they sent in time.

    They will refund you the crowns for sure.
    Xbox One | EU | EP
    Beardimus : VR16 Dunmer MagSorc [RIP MagDW 2015-2018]
    Emperor of Sotha Sil 02-2018 & Sheogorath 05-2019
    1st Emperor of Ravenwatch
    Alts - - for the Lolz
    Archimus : Bosmer Thief / Archer / Werewolf
    Orcimus : Fat drunk Orc battlefield 1st aider
    Scalimus - Argonian Sorc Healer / Pet master

    Fighting small scale with : The SAXON Guild
    Fighting with [PvP] : The Undaunted Wolves
    Trading Guilds : TradersOfNirn | FourSquareTraders

    Xbox One | NA | EP
    Bëardimus : L43 Dunmer Magsorc / BG
    Heals-With-Pets : VR16 Argonian Sorc PvP / BG Healer
    Nordimus : VR16 Stamsorc
    Beardimus le 13iem : L30 Dunmer Magsorc Icereach
  • NewBlacksmurf
    NewBlacksmurf
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    Make sure to cancel your active subscription.....
    -open a ticket
    -wait 48 hours and try to re-sub using the sku in the xbox one store, not from the crown store.
    -PC (PTS)/Xbox One: NewBlacksmurf
    ~<{[50]}>~ looks better than *501
  • Tee_Elle
    Tee_Elle
    I reopened the ticket via the Support Page here and it was attended to within 4 hours after that.

    SOLVED
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