PLEASE COMBINE THE EU & US SERVER UNLOCKS!!!

dodgehopper_ESO

I am not the only person who finds this particularly annoying (and very crassly greedy) that unlocks I purchase for the US do not apply to the EU. I have friends in Europe who chose to play this game and they're on the EU server. I'm getting nickeled and dimed for every single unlock and purchase. Adding insult to injury, the new gold edition code apparently won't apply to old accounts if I'm to understand correctly. So let me get this straight, I pay full price for a new box I more or less don't need, so you can ask me to pay double for my DLC's? I'm tired of this. You're going to make boatloads of cash off of the gambling boxes and costumes and the rest of it. Why get greedy about these kinds of unlocks? @ZOS_GinaBruno @ZOS_JessicaFolsom I'd really appreciate it if you would pass this along. The same issue applies to things like the Alliance Unlock for new players, Imperial Unlock, etc. This is really unnecessary to charge people twice for these kinds of digital goods.

SanderBuraas

You are meant to play on one server based on your location. They are separate. If you still wish to play on both, don't expect any correlation between the two.

dodgehopper_ESO

Smepic wrote: »

You are meant to play on one server based on your location. They are separate. If you still wish to play on both, don't expect any correlation between the two.

This might very well be, but it isn't a different game. This is the only mmo I've played that does this unless the different locations were being produced by separate vendor. This game is not like this. If I buy the Imperial Edition box it applies to both. If I purchase Imperial Edition with Crowns I get less functionality. This is not fair from any perspective. I can accept perhaps the costume features being per server, but with DLC? No I think this is inappropriate as this is content being paid for to add to MY GAME.

Please understand, this is their business they're allowed to do what they want with it. As a customer I'm voicing discontent (and its not just my own here). They can do what they want with that.

PS4_ZeColmeia

Ok I see your point that an account wide purchase should be tied to an account, not a server. That said, it is an instance/server so I can understand why it doesn't work since you have to log in to the server to buy the items and while collections are account wide not every item in the crown store is account wide. This then is consistent that somethings are specific to a single character.

Oh yeah, and it's not like your characters exist in both servers so that is consistent as well

Vipstaakki

You should have chosen your server better.

dodgehopper_ESO

Vipstaakki wrote: »

You should have chosen your server better.

This doesn't even make sense. Team with friends from different sides of the globe, play on both servers. You do realize account information and account login are both on the same shared server, as well as your crowns? There really is no logical reason for this, I'm not entirely certain why you defend this. Even stranger still is the number of people I interact with who don't like this practice.

newtinmpls

It's like being a member of a club or even a workout franchise

Sure you can go to any location (server)

But you don't get to order drinks in once place and drink them at the other.

hrothbern

dodgehopper_ESO wrote: »

I am not the only person who finds this particularly annoying (and very crassly greedy) that unlocks I purchase for the US do not apply to the EU. I have friends in Europe who chose to play this game and they're on the EU server. I'm getting nickeled and dimed for every single unlock and purchase. Adding insult to injury, the new gold edition code apparently won't apply to old accounts if I'm to understand correctly. So let me get this straight, I pay full price for a new box I more or less don't need, so you can ask me to pay double for my DLC's? I'm tired of this. You're going to make boatloads of cash off of the gambling boxes and costumes and the rest of it. Why get greedy about these kinds of unlocks? @ZOS_GinaBruno @ZOS_JessicaFolsom I'd really appreciate it if you would pass this along. The same issue applies to things like the Alliance Unlock for new players, Imperial Unlock, etc. This is really unnecessary to charge people twice for these kinds of digital goods.

+1

Playing with friends all over the globe should not be hindered by such restrictions

Qyrk

The items bought from crown store would be nice to be shared across the two servers, BUT please do realise and this is confirmed by Matt Firor that this all boils down to a legal issue. It's not easy as just tweaking things in the servers, this is tied to a broader issue of tax (i.e. if you bought things in NA and if it was available to be used in EU servers, you are pretty much avoiding to pay VAT in EU regulations).

newtinmpls

hrothbern wrote: »

Playing with friends all over the globe should not be hindered by such restrictions

It's not.

Play with anyone all over the world on any server. Choose where to spend your money.

I play on both servers (with two accounts). Yes, I think a lot about where to spend my money and why.

And why not to.

silvereyes

Qyrk wrote: »

this is tied to a broader issue of tax.

That doesn't sound right. Crowns aren't currency. A crown store purchase is technically not even a sale in the TOS. No player owns crown store items. They are unlocks, as the OP said.

Qyrk

silvereyes wrote: »

Qyrk wrote: »

this is tied to a broader issue of tax.

That doesn't sound right. Crowns aren't currency. A crown store purchase is technically not even a sale in the TOS. No player owns crown store items. They are unlocks, as the OP said.

@silvereyes That wasn't my point at all. ZOS tracks different list of purchases on NA (non VAT applied) and EU server (this list attracts VAT), and therefore ZOS has to keep these 'purchases' and 'unlocks' separate in order to abide by legal taxation in EU.

EDIT: If you ever come up with a way to get around this, well feel free and suggest it to ZOS, but in the meantime, the reality is we cannot do this the same unlocks across servers.

dodgehopper_ESO

Qyrk wrote: »

The items bought from crown store would be nice to be shared across the two servers, BUT please do realise and this is confirmed by Matt Firor that this all boils down to a legal issue. It's not easy as just tweaking things in the servers, this is tied to a broader issue of tax (i.e. if you bought things in NA and if it was available to be used in EU servers, you are pretty much avoiding to pay VAT in EU regulations).

This might be understandable except the 'funny money' we buy things in game with (including DLC) are not taxable, but the currency we bought the funny money with (crowns) are. I don't see how this is a concern, particularly when I can buy a game in Europe and still have it apply in the US, and vice versa.

dodgehopper_ESO

Qyrk wrote: »

silvereyes wrote: »

Qyrk wrote: »

this is tied to a broader issue of tax.

That doesn't sound right. Crowns aren't currency. A crown store purchase is technically not even a sale in the TOS. No player owns crown store items. They are unlocks, as the OP said.

@silvereyes That wasn't my point at all. ZOS tracks different list of purchases on NA (non VAT applied) and EU server (this list attracts VAT), and therefore ZOS has to keep these 'purchases' and 'unlocks' separate in order to abide by legal taxation in EU.

EDIT: If you ever come up with a way to get around this, well feel free and suggest it to ZOS, but in the meantime, the reality is we cannot do this the same unlocks across servers.

Things like Imperial Edition, Any Alliance etc etc did crossover though.

lillybit

Qyrk wrote: »

silvereyes wrote: »

Qyrk wrote: »

this is tied to a broader issue of tax.

That doesn't sound right. Crowns aren't currency. A crown store purchase is technically not even a sale in the TOS. No player owns crown store items. They are unlocks, as the OP said.

@silvereyes That wasn't my point at all. ZOS tracks different list of purchases on NA (non VAT applied) and EU server (this list attracts VAT), and therefore ZOS has to keep these 'purchases' and 'unlocks' separate in order to abide by legal taxation in EU.

EDIT: If you ever come up with a way to get around this, well feel free and suggest it to ZOS, but in the meantime, the reality is we cannot do this the same unlocks across servers.

I don't see the logic in this. VAT is payable on the purchase of crowns, not the actual crown store purchases. You buy crowns in the country you're in, you pay that country's relevant tax. I don't see why it would be an issue what you spend those crowns on in game.
Saying you can't use things bought on the NA server on EU server because of tax issues is makes no sense when you can use the same crowns to repurchase the items on the EU server and still pay no tax. Conversely, those of us in the EU have already paid VAT on our crowns so if we the buy items on the NA server we've had to pay VAT on that purchase despite it not being VATable in the US.
Additionally, the EU is not one United nation. It's separate countries each with their own tax laws. The only way I could possibly see VAT being an issue is taking into consideration that the server is located in Germany but by that logic we should all be paying VAT to Germany.
You buy crowns, you pay tax on those crowns in the country you buy them. Denying the use of items you spend them on because you choose to play with a group of people who happen to be in different countries isn't a tax issue.

Rosveen

Nvm

captainwolfos

The unlocks (and even crown store purchases) being shared across servers is something I've been hoping for since they came out.

As mentioned, if you buy the Imperial Edition box, you get it on both servers. If you buy a subscription, you get it on both servers.

If you buy crowns, you get them on both servers, but if you buy something with the crowns, you only get whatever it is you bought on one server. This has never made any sense to me.

It's different if you have multiple accounts, but being as it's one account for two servers, surely it would make sense to share the unlocks across both?

Coatmagic

+1 ~ NO other game makes you pay for CONTENT per server (strictly referring to the DLC, NOT visual fluff items). It is a ridiculous cash grab, period. As previously stated, tax has nothing whatsoever to do with it, as accounts/crowns are paid for from your home state/country.

Ayantir

Support this,

All payed account wide content should be ACCOUNT wide and not SERVER wide.

Tandor

I agree it doesn't make sense, but it's the way it is. The solution for DLCs is to subscribe then you get them automatically on both servers for the cost of a single subscription.

Paulington

I mentioned this on the AMA based upon a conversation I had with the devs at Gamescom. The reason that was given was because of tax laws they need to keep separate databases for EU and NA purchases with Crowns so they can't keep them cross-server.

I wager it's the same kind of tax laws that prevent Blizzard sharing your card collection over all servers since they are bought with money.

It's not ZOS greed, this was emphasised a lot and if they could do it then they would, it seems to be a purely legal issue.

Docmandu

Qyrk wrote: »

The items bought from crown store would be nice to be shared across the two servers, BUT please do realise and this is confirmed by Matt Firor that this all boils down to a legal issue. It's not easy as just tweaking things in the servers, this is tied to a broader issue of tax (i.e. if you bought things in NA and if it was available to be used in EU servers, you are pretty much avoiding to pay VAT in EU regulations).

Yet I bought the game in EU and am able to play on the US server... how then is that not a problem?! I've paid VAT in EU for my purchase (heck even paid more since USD==EUR==GBP apparently)

Docmandu

Paulington wrote: »

I mentioned this on the AMA based upon a conversation I had with the devs at Gamescom. The reason that was given was because of tax laws they need to keep separate databases for EU and NA purchases with Crowns so they can't keep them cross-server.

I wager it's the same kind of tax laws that prevent Blizzard sharing your card collection over all servers since they are bought with money.

It's not ZOS greed, this was emphasised a lot and if they could do it then they would, it seems to be a purely legal issue.

Nothing is stopping them from giving "super deals" to people that have the EU (or US) item already... I'm sure there's always easy ways around legal stuff like that.

Ayantir

Paulington wrote: »

I mentioned this on the AMA based upon a conversation I had with the devs at Gamescom. The reason that was given was because of tax laws they need to keep separate databases for EU and NA purchases with Crowns so they can't keep them cross-server.

I wager it's the same kind of tax laws that prevent Blizzard sharing your card collection over all servers since they are bought with money.

It's not ZOS greed, this was emphasised a lot and if they could do it then they would, it seems to be a purely legal issue.

*** answer.

If it was true, all transactions made on US server for EU citizens (and maybe others) should be illegal.

Our country is stored on ZOS DB when you accept the EULA (remember that screen guys ?).

So the taxs should apply concording to this value to our country. Nothing More


And I don't talk about ZOS which should logicaly send all its revenues to Bethesda as being a subcompany of it, sending it to an another subcompany specially made for tax optimization like based in Luxembourg or Ireland for EU, that kind of things...

silvereyes

Ayantir wrote: »

And I don't talk about ZOS which should logicaly send all its revenues to Bethesda as being a subcompany of it, sending it to an another subcompany specially made for tax optimization like based in Luxembourg or Ireland for EU, that kind of things...

Bethesda and ZOS are both owned by Zenimax Media. Bethesda doesn't own ZOS any more than id Software owns ZOS.

dodgehopper_ESO

Paulington wrote: »

I mentioned this on the AMA based upon a conversation I had with the devs at Gamescom. The reason that was given was because of tax laws they need to keep separate databases for EU and NA purchases with Crowns so they can't keep them cross-server.

I wager it's the same kind of tax laws that prevent Blizzard sharing your card collection over all servers since they are bought with money.

It's not ZOS greed, this was emphasised a lot and if they could do it then they would, it seems to be a purely legal issue.

How then do other games do this? SWTOR for instance has DLC which carry across EU and NA (And once upon a time Asia). If this were a legality issue would it not then be a legal and financial problem for these companies?

ltketch01

id like to know why does teh game make me have to have 2 diffrent clients installed to play in both regions. and dont say because of patches as apart from Wow most others have 1 launcher then you choose teh server you want and they patch eu and us servers on diffrent days so worst case you update to latest and not able to play on the other for a day or 2

Alucardo

Smepic wrote: »

You are meant to play on one server based on your location. They are separate. If you still wish to play on both, don't expect any correlation between the two.

I'll be moving closer to the NA servers later this year. It's a bit unfair that I not only have to start from scratch (which I'm prepared to do), but I have to buy everything all over again.
I don't mind playing on one server based on my location. What I do have a problem with is re-purchasing everything I already own on the same account just because I decided to move. I'm seriously tempted to call the employer in the other country and tell him to not worry about it because I don't want to lose my ESO premiums.

dodgehopper_ESO

Its not about not being a subscriber either, it really just is a major inconvenience issue, and seems utterly pointless.

WhiteMage

I don't play on anything but NA PC (even though I own ESO for Xbox) but I still think they should make account unlocks persist across platforms. They are called account upgrades, after all. They should apply to your account. The entire account.

Forztr

Paulington wrote: »

I mentioned this on the AMA based upon a conversation I had with the devs at Gamescom. The reason that was given was because of tax laws they need to keep separate databases for EU and NA purchases with Crowns so they can't keep them cross-server.

I wager it's the same kind of tax laws that prevent Blizzard sharing your card collection over all servers since they are bought with money.

It's not ZOS greed, this was emphasised a lot and if they could do it then they would, it seems to be a purely legal issue.

I call BS on their reasoning since SWTOR lets you buy account unlocks that work on all servers. The only valid reason is the way they've programmed the system the purchased unlocks are stored only on the server and not on your account. They could change it if they wanted to but choose not to.