loosing hope, pls help

mwo1480

guys i dont know what to do anymore
my game is unplayable
ping is really high most of the time, fps is going crazy , from around 0-9 to around 40-70 (wich is wierd as i always played at 30 fps with same settings)
game stutters/laggs/freezes non stop
and get send back to login screen with out a notification why

i checked my specs , i should have no problem playing with the settings i use (as i played for almost a year)
my graphics card is not broken, my laptop does not overheat while gaming (he stays cool)
drivers are up to date
checked my laptop and i do not have any virusus or mallware or spywere etc.
none of my other games have problems exept eso

i tried ZOS solutions on their support page for those problems , but it did not work
i sended a (dont know name) from the support page in the game it self ( as i am almost sure the problem is at ZOS)
i repaired game from the launcher, but no help
i deleted and re installed game, but did not help
i googled to look if ppl had same problems and/or solutions for it , nothing
i sacrifice multiple humans to multiple deadric princes, but no help from them

it all started 14/09/16 (7days/ a week ago) after the emergency maintance

so my last chance is to ask you eso comunity most feared group of nirn

can anyone help me? does anyone know a solution?

(ps. dont say buy a new pc/laptop....i am an autistic guy who has a low income and is unable to work (atm atleast) and have to pay rent and stuff)

DHale

I would uninstall and reinstall a clean copy from your account if PC. I would not use any add ons and install one at a time then recheck. I found there were a ton of background programs running and cpu usuage outside game was high. I closed them all and removed them from msconfig start up. Night and day. I also put the game on an SSD. Oh and delete old all add ons. Get minion reinstall them fresh.

freespirit

Two things always worth a try......

Check if you have a file called eso_build_branch if you have delete it, it is often a source of corruption.

and secondly delete your usersettings file don't worry this one will rebuild when you login next.

Both can be found in Documents>Elder Scrolls Online>liveeu, however the first one may not even be there, if it is get rid of it.

I have known both of these to cause your sort of problems, good luck.

WhiteMage

If you are in a high lag environment, drop your sub-sampling quality to low. Sure, the graphics tank because things get pixilated but it will improve your performance a lot. The upside is there is no loading screen for adjusting sub sampling quality.

It's a band-aid fix, but hopefully you can squeeze some performance out of your computer when things get extra slow.

elvenmad

https://forums.elderscrollsonline.com/en-GB/discussion/165097/for-players-with-low-end-machines

https://forums.elderscrollsonline.com/en/discussion/135971/terrible-fps#latest

mwo1480

freespirit wrote: »

Two things always worth a try......

Check if you have a file called eso_build_branch if you have delete it, it is often a source of corruption.

and secondly delete your usersettings file don't worry this one will rebuild when you login next.

Both can be found in Documents>Elder Scrolls Online>liveeu, however the first one may not even be there, if it is get rid of it.

I have known both of these to cause your sort of problems, good luck.

thanks,
i tried and my fps went back to normal (+- 30 fps inside vunkhel guard auridon playing on AD char)
but badly the game still freezes/stutters/lag while walking every +- 5 seconds even tho the fps is around 30 when it happens

mwo1480

thank u all guys for your help,
sadly nothing helped

i did a little test and had my friend login with his account on my laptop and he does not have any problems with his account on it

so now i am sure the problem is at ZOS , and not on my pc

Daveheart

When you deleted your add-ons, did you do that from the use folder and also delete the saved variables and add-on settings file? If not those file would stop affect your characters but would not harm performance of your friend's characters. Old saved variables and add-on settings are the only local things that I can think of that might affect you and not your friend.

Nestor

mwo1480 wrote: »

my laptop

First thing to do is stop the Shovelware from loading with Windows

https://support.microsoft.com/en-us/kb/929135

Then, if you have not done so, open the ports you need to on your router. Google Router Make and Model and Port Triggering for specific instructions on how to do this

https://help.elderscrollsonline.com/app/answers/detail/a_id/1133/kw/

ZOS_DaryaK

We have moved this discussion to the PC Technical support forum where it should be more useful. If the suggestions above do not help, please please submit a ticket to our support team and be sure to include your game consultant.

Please note, tickets submitted in game as feedback do not get responded to.

Tonnopesce

Try as a last hope to use a vpn tunnel, if the problems are gone you have a trothling on the internet services as myself.

Carl-lan

Had a very similar problem myself a few weeks ago and it was my graphics card... I know you say it isn't broken though. Can you run any other games / programs that are graphics intensive?

Edit - Actually just read you said it could be account based - so doubt it would be the issue.