The Elder Scrolls Online

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Stupid ESO + nonsense? Seriously need some help.

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Treasure_Goblin
Treasure_Goblin
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I paid for ESO Plus a few days ago, 19th I think. 30 days, just to try it out. Got charged. Got my crowns, etc.

Today, I tried to add another 30 days, but nothing has happened. Not in my billing history, no crowns, but I got an email confirming my purchase, charged 0$... What the *** happened? Seriously, this is starting to aggravate me. I'm considering just cancelling my membership right now, but I can't find information anywhere regarding whether or not my ESO + bonuses will immediately be removed, or if they will last until the subscription I paid for runs out.
  • UltimaJoe777
    UltimaJoe777
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    You keep your benefits from ESO+ until the designated expiration date. As for extending ESO+ it's a subscription so it renews the same day each month using the initial means of payment used until you cancel the subscription.
    Guildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
    Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy
  • AzraelKrieg
    AzraelKrieg
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    What platform are you on?
    Gold Dragons Guildmaster PC-NACR2000+
    Kalthar Wolf-Brother – EP Templar - 50 Maeli Valen - EP NB - 50Naps-During-Trials – EP Templar - 50Rulnakh - EP Sorc - 50Azrael Krieg - EP NB – 50Uvithasa Telvanni – EP DK – 50More-Tail - EP Warden - 50Narile Galen - EP Sorc - 50Bone Soldier - EP Necro - 50Naps-During-Trails - EP Necro - 50
  • Treasure_Goblin
    Treasure_Goblin
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    AzraelKrieg wrote: »
    What platform are you on?

    PC
  • Treasure_Goblin
    Treasure_Goblin
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    UltimaJoe777 wrote: »
    You keep your benefits from ESO+ until the designated expiration date. As for extending ESO+ it's a subscription so it renews the same day each month using the initial means of payment used until you cancel the subscription.

    So, there's no way to just extend my membership and get more crowns right now?
  • AzraelKrieg
    AzraelKrieg
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    Treasure_Goblin wrote: »
    AzraelKrieg wrote: »
    What platform are you on?

    PC

    Seems odd.
    Treasure_Goblin wrote: »
    UltimaJoe777 wrote: »
    You keep your benefits from ESO+ until the designated expiration date. As for extending ESO+ it's a subscription so it renews the same day each month using the initial means of payment used until you cancel the subscription.

    So, there's no way to just extend my membership and get more crowns right now?

    That is correct. You'll get the crowns when it hits the date of renewal so if you purchased it on the 19th of this month, you won't get the next lot of crowns until the 19th of next month
    Gold Dragons Guildmaster PC-NACR2000+
    Kalthar Wolf-Brother – EP Templar - 50 Maeli Valen - EP NB - 50Naps-During-Trials – EP Templar - 50Rulnakh - EP Sorc - 50Azrael Krieg - EP NB – 50Uvithasa Telvanni – EP DK – 50More-Tail - EP Warden - 50Narile Galen - EP Sorc - 50Bone Soldier - EP Necro - 50Naps-During-Trails - EP Necro - 50
  • phairdon
    phairdon
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    Treasure_Goblin wrote: »
    UltimaJoe777 wrote: »
    You keep your benefits from ESO+ until the designated expiration date. As for extending ESO+ it's a subscription so it renews the same day each month using the initial means of payment used until you cancel the subscription.

    So, there's no way to just extend my membership and get more crowns right now?

    Only way to get more crowns would be to buy them from the store. You're next sub allocation will arrive on the due date.
    Your immersion is breaking my entitlement. Buff Sorc's. Darkshroud the cremator Death by furRubeus BlackFluffy knight BladesThe Fat PantherPsijic Fungal SausageFlesheater the VileCaspian Rafferty FernsbyArchfiend Warlock PiersThe Black BishopEvil Wizard Lizard (EU)Neberra Vestige Fajeon (EU)Salanis Deathstick (EU)Blood Mage Alchemist (EU)
  • Treasure_Goblin
    Treasure_Goblin
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    AzraelKrieg wrote: »
    Treasure_Goblin wrote: »
    AzraelKrieg wrote: »
    What platform are you on?

    PC

    Seems odd.
    Treasure_Goblin wrote: »
    UltimaJoe777 wrote: »
    You keep your benefits from ESO+ until the designated expiration date. As for extending ESO+ it's a subscription so it renews the same day each month using the initial means of payment used until you cancel the subscription.

    So, there's no way to just extend my membership and get more crowns right now?

    That is correct. You'll get the crowns when it hits the date of renewal so if you purchased it on the 19th of this month, you won't get the next lot of crowns until the 19th of next month

    So I wasn't charged for this little mishap then? So long as I cancel my auto renewal? And I'll still keep my benefits until the 17th-19th (whatever they consider 30 days) of next month? Or will it charge me in the future regardless?
    Edited by Treasure_Goblin on September 22, 2016 11:06PM
  • UltimaJoe777
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    Treasure_Goblin wrote: »
    AzraelKrieg wrote: »
    Treasure_Goblin wrote: »
    AzraelKrieg wrote: »
    What platform are you on?

    PC

    Seems odd.
    Treasure_Goblin wrote: »
    UltimaJoe777 wrote: »
    You keep your benefits from ESO+ until the designated expiration date. As for extending ESO+ it's a subscription so it renews the same day each month using the initial means of payment used until you cancel the subscription.

    So, there's no way to just extend my membership and get more crowns right now?

    That is correct. You'll get the crowns when it hits the date of renewal so if you purchased it on the 19th of this month, you won't get the next lot of crowns until the 19th of next month

    So I wasn't charged for this little mishap then? So long as I cancel my auto renewal? And I'll still keep my benefits until the 17th-19th (whatever they consider 30 days) of next month? Or will it charge me in the future regardless?

    You will not be charged again if you cancel auto-renewal. You also were not charged for your second attempt as indicated by it saying you were charged $0.
    Guildmaster of Power With Numbers in PS4 NA Server's Aldmeri Dominion.
    Proud Founder of the Yaysay cult! DOWN WITH THE NAYSAY CULT!! #ToxicRemedy
  • AzraelKrieg
    AzraelKrieg
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    If you cancel it now, you'll keep your benefits until the end of the 30 day period. You won't be charged for this mishap as the system has seen you have an active subscription.
    Gold Dragons Guildmaster PC-NACR2000+
    Kalthar Wolf-Brother – EP Templar - 50 Maeli Valen - EP NB - 50Naps-During-Trials – EP Templar - 50Rulnakh - EP Sorc - 50Azrael Krieg - EP NB – 50Uvithasa Telvanni – EP DK – 50More-Tail - EP Warden - 50Narile Galen - EP Sorc - 50Bone Soldier - EP Necro - 50Naps-During-Trails - EP Necro - 50
  • Treasure_Goblin
    Treasure_Goblin
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    UltimaJoe777 wrote: »
    Treasure_Goblin wrote: »
    AzraelKrieg wrote: »
    Treasure_Goblin wrote: »
    AzraelKrieg wrote: »
    What platform are you on?

    PC

    Seems odd.
    Treasure_Goblin wrote: »
    UltimaJoe777 wrote: »
    You keep your benefits from ESO+ until the designated expiration date. As for extending ESO+ it's a subscription so it renews the same day each month using the initial means of payment used until you cancel the subscription.

    So, there's no way to just extend my membership and get more crowns right now?

    That is correct. You'll get the crowns when it hits the date of renewal so if you purchased it on the 19th of this month, you won't get the next lot of crowns until the 19th of next month

    So I wasn't charged for this little mishap then? So long as I cancel my auto renewal? And I'll still keep my benefits until the 17th-19th (whatever they consider 30 days) of next month? Or will it charge me in the future regardless?

    You will not be charged again if you cancel auto-renewal. You also were not charged for your second attempt as indicated by it saying you were charged $0.
    AzraelKrieg wrote: »
    If you cancel it now, you'll keep your benefits until the end of the 30 day period. You won't be charged for this mishap as the system has seen you have an active subscription.

    thanks for the help, guys
  • Necrelios
    Necrelios
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    If you purchase a 3 or 6 month subscription, you do actually get all those crowns up front as soon as the payment goes through.
    Terms & Conditions ["We revoke permission to fictional legal constructs or private/public persons for selling of any private data, censorship, surveillance, personage or conversion as a trespass of law. We prohibit the practice of "procedural law" or corporate statues in place of divine law."]
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