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Region change in account screen and support login issue

Konstant_Tel_Necris
Konstant_Tel_Necris
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Hello dear support, please help my brother, he recently purchased ESO Imperial Edition and have two issues right now
1) When registered account he chose wrong region GB instead of RU and activated ESO Imperial Edition, now he has all prices in Crown Store in GBP instead of Russian rubles, and there is no region switch button in account management UI
2) He cannot register at official forums because didn't receive invitation code
3)He cannot log in into support page at https://help.elderscrollsonline.com/app/utils/login
Authentication Error
UserID and/or password was incorrect.
BTW I also have such issue, but I can log in into forum at last.
Edited by Konstant_Tel_Necris on March 14, 2021 4:27AM
  • carljokl
    carljokl
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    I think you would be better off contacting support: help.elderscrolls.com
    My Characters

    Xargothius: Breton - JOAT / Magsorc | Orchid the Fair: Orismer - Crafter / Heavy Tank | Voneri Vox: Dunmer - Magplar Healer | Rexorgiana: Imperial - Temptress / Magblade
    Phirkius: Altmer - MagSorc | Rexorigus: Imperial - Med Tank / StamKnight | Sven Svedishchef: Nord - Provisioner / Stamplar | Finds-All-Fungi: Argonian - Alchemist/ Stamblade
    Emerald-Wild-Guard: Bosmer - Wyrd / StamSorc | Nates Datum Festi: Imperial - Light Tank / StamKnight | Magnolia Desert-Blossom: Redguard - 2 Handed Stamplar | Shadow-Softpaw: Khajiit - StamBlade
    Sorcerer | Dragon Knight | Templar | Night Blade
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