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Sergeant's Mail Bug (Video Proof)

Toast_STS
Toast_STS
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The 5th trait bonus of Sergeant's Mail is removed from cleanse or any skill that removes negative effects. The only way to get the bonus back is to re-equip a piece of armor.

Here is a short video showing the issue. I have no buffs on and attack doing 4209 damage and then I cleanse, removing the sergeant's mail bonus, and I do 2570 damage.

https://www.youtube.com/watch?v=3NdE5MSP3D0

@ZOS_GinaBruno @ZOS_KaiSchober I think the bonus is being considered a negative effect and is being cleansed. Can I please get some acknowledgment on this? I have brought it up before to no avail but now i have proof.

Update 9/13/2016: From xbox patch notes today "Sergeant’s Mail: Fixed an issue where this item set’s 5-piece bonus could be purged from you."

You guys fixed this within in a month. I am astonished! Thanks ZOS!
VR14 DK Leaps-in-keeps
  • Iyas
    Iyas
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    Thank you for the vid
    Noricum/ Kitesquad/ PC/EU

    Kitesquad Vol. 1

    https://youtube.com/watch?v=6tGxK9KRrEI
  • Grimbim
    Grimbim
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    Noticed this as well. It's pretty annoying in pvp. I hope they will fix this soon.
    Edited by Grimbim on August 15, 2016 8:47AM
  • Dracane
    Dracane
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    Can someone give me any information about this set ?
    I googled it, and it says it gives 20% damage on fully charged heavy attacks. However, even his ticks deal more damage and it's not 20%, it's more like 80%.

    Can someone send me a screenshot of this set and tell me where I can get this ? Internet only shows years old data.
    Auri-El is my lord,
    Trinimac is my shield,
    Magnus is my mind.

    My debut album on YouTube: https://www.youtube.com/@Gleandra/videos
  • Toast_STS
    Toast_STS
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    @Dracane The 5th trait bonus adds ~1500 damage to each light/heavy attack. It's like the infallible aether but does a little more damage. My set is purple and the bonus is like 1550. Sorry, I am at work. I'll try and get you a screenshot later.
    Edited by Toast_STS on August 15, 2016 11:03AM
    VR14 DK Leaps-in-keeps
  • Dracane
    Dracane
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    Toast_STS wrote: »
    @Dracane The 5th trait bonus adds ~1500 damage to each attack. It's like infallible aether but does a little more damage. My set is purple and the bonus is like 1550. Sorry, I am at work. I'll try and get you a screenshot later.

    Yea just found a page that is up to date :)
    Still the tooltip is talking about fully charged heavy attacks, It shouldn't work on every single tick then imo.
    Auri-El is my lord,
    Trinimac is my shield,
    Magnus is my mind.

    My debut album on YouTube: https://www.youtube.com/@Gleandra/videos
  • Truewavesound
    Truewavesound
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    You need to /bug this in game if you want it to get attention...
  • Toast_STS
    Toast_STS
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    You need to /bug this in game if you want it to get attention...

    I am on xbox. I'll try to send a report but I've never gotten a response that way before.
    Edited by Toast_STS on August 15, 2016 12:33PM
    VR14 DK Leaps-in-keeps
  • Toast_STS
    Toast_STS
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    Ticket number 160815-000597. Thanks for the suggestion @Truewavesound
    VR14 DK Leaps-in-keeps
  • Toast_STS
    Toast_STS
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    Dracane wrote: »
    Toast_STS wrote: »
    @Dracane The 5th trait bonus adds ~1500 damage to each attack. It's like infallible aether but does a little more damage. My set is purple and the bonus is like 1550. Sorry, I am at work. I'll try and get you a screenshot later.

    Yea just found a page that is up to date :)
    Still the tooltip is talking about fully charged heavy attacks, It shouldn't work on every single tick then imo.

    They changed lightning and resto staff a while ago so that they would proc Mephalas. This may have been an unintended consequence but since then sets like this (Undaunted Unweaver etc) have buffed the channeled staff attacks.
    VR14 DK Leaps-in-keeps
  • Toast_STS
    Toast_STS
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    Here is a screenshot of the set on live Screenshot-Original.png?sv=2014-02-14&sr=c&sig=qHD9RLnpWQvLv2mCdJkrw9U05uhetoXQqsjwxs9MtJc%3D&st=2016-08-15T12%3A47%3A38Z&se=2016-08-15T13%3A52%3A38Z&sp=r&__gda__=1471269158_284c4ead85c56ec8ed2af2d26d47b99c
    VR14 DK Leaps-in-keeps
  • Synozeer
    Synozeer
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    Dracane wrote: »
    Toast_STS wrote: »
    @Dracane The 5th trait bonus adds ~1500 damage to each attack. It's like infallible aether but does a little more damage. My set is purple and the bonus is like 1550. Sorry, I am at work. I'll try and get you a screenshot later.

    Yea just found a page that is up to date :)
    Still the tooltip is talking about fully charged heavy attacks, It shouldn't work on every single tick then imo.

    The Undaunted Infiltrator set also does this, and it's always been that way since its inception. I'm sure it's not intended, but I don't expect they'll "fix" that part of it.
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  • ZOS_GinaBruno
    ZOS_GinaBruno
    Community Manager
    Thanks for the video, @Toast_STS! We'll take a look.
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  • Toast_STS
    Toast_STS
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    Great! Thanks for the quick response.
    VR14 DK Leaps-in-keeps
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