What the hell?

Olyboi

Just ring Xbox Support.Took me 3 minutes!

Kronuxx

Llyw wrote: »

I am trying to cancel my membership and could not find a cancel button, so I do a search and get



PC/Mac accounts



To cancel your ESO Plus membership on a PC/Mac account, you should log into your The Elder Scrolls Online: Tamriel Unlimited account here, and access the My Account page.

You can remove your ESO Plus membership by clicking on the Manage Membership button on the right, and selecting Cancel Membership.

So I go to account summery click Manage Membership.

Manage Membership

there I see.

1.Select Membership 2.Billing Address


Elder Scrolls Online

Member Since November 21, 2013

Account Status

Active - ESO Plus™ Recurring
That's all no cancel button, no info under billing address. ZOS what did you change and how do I now cancel membership?

I had the same exact issue. I was trying to cancel my subscription as I'm moving on to be honest. Guess what? No cancel button when I try to manage my membership. I send in a ticket and guess what ZOS sends back to me?

Essentially something along the lines of: "We are aware of an issue regarding the ability to cancel memberships. This is a bug and a fix will be implemented". A bug with cancelling memberships? Yeah right. And I guess the NSA never existed and the government doesn't have the tools or the resources to monitor us.

johu31

Bound on payment.

GreenhaloX

You should be scared to leave. If you do, then watch your back. There are a lot of dark brotherhood out there. Blades of woe.. wooohahahaha. Joking aside.. I'm sure it's just a temporary glitch or a little bit of an oversight that could be fixed. No businesses with reoccurring memberships want to lose it members and customers, but it would be worst for the business if they tried any scrupulous act as constraining or preventing options for those who wish to end their membership, which I'm certain is not the case with Zenimax. Give it some time for ZOS to look into it and fixed whatever issue it could be, if even there is such an issue, or maybe it could be a misunderstanding of where the actual place to cancel could be. In the meantime, just follow-up on your support ticket here and there.

Svartulv

Lol, never noticed that I actually can't cancel my subscription. I AM NOT SATISFIED

Seriously speaking, give ZOS the time to fix this bug, I'm sure it's nothing really bad here.

Danikat

It was definitely possible to cancel a subscription 4 days ago.

I bought a 30 day subscription 4 days ago and cancelled it the same day (so I keep the 30 days I bought but there will be no reoccurring payments) and it was really simple.

If I remember correctly I just clicked 'Manage Membership' on the account summary page and then clicked another button to cancel it. I got a confirmation page with some text about 'sorry to see you go, don't forget here's how to resub' and that was it.

LazerusKI

the account page is currently bugged. devs are working on it
seems like it happened in the past 24 hours.
https://forums.elderscrollsonline.com/en/discussion/comment/3257343/

LazerusKI wrote: »

there is no need to even edit the code.
you just need to highlight the

<form accept-charset="UTF-8" action="/account/billing/cancel-subscription" id="cancel-subscription" method="post">

part and uncheck the
"display: none" in the stylesheet.

press f12 in chrome
press strg+f in the code-part to open the searchbar
search for "cancel"
click on that code snippet mentioned above, there is only one
select the "styles" tab (its either right next to the code window or below it, based on your resolution)
right on top of it is a checkbox with "display: none"
uncheck it
done.
no need to change a single line of code

starkerealm

Kronuxx wrote: »

Llyw wrote: »

I am trying to cancel my membership and could not find a cancel button, so I do a search and get



PC/Mac accounts



To cancel your ESO Plus membership on a PC/Mac account, you should log into your The Elder Scrolls Online: Tamriel Unlimited account here, and access the My Account page.

You can remove your ESO Plus membership by clicking on the Manage Membership button on the right, and selecting Cancel Membership.

So I go to account summery click Manage Membership.

Manage Membership

there I see.

1.Select Membership 2.Billing Address


Elder Scrolls Online

Member Since November 21, 2013

Account Status

Active - ESO Plus™ Recurring
That's all no cancel button, no info under billing address. ZOS what did you change and how do I now cancel membership?

I had the same exact issue. I was trying to cancel my subscription as I'm moving on to be honest. Guess what? No cancel button when I try to manage my membership. I send in a ticket and guess what ZOS sends back to me?

Essentially something along the lines of: "We are aware of an issue regarding the ability to cancel memberships. This is a bug and a fix will be implemented". A bug with cancelling memberships? Yeah right. And I guess the NSA never existed and the government doesn't have the tools or the resources to monitor us.

Yeah, it's a personal conspiracy against you. They know you, personally, can't escape Kronuxx.

To be fair, this is way less shady then when TOR pulled their unsubscribe button from their forms. That happened right before the first wave of renewals was about to start after launch.

This? The button goes missing randomly, (and it was there as recently as last week)... yeah, that sounds more like a normal derp up.

The_Lex

Armitas wrote: »

You can check in anytime you like, but you can never leave.

"We are all just prisoners here, of our own device"

waterfairy

Armitas wrote: »

You can check in anytime you like, but you can never leave.

ha nice. The Gipsy Kings cover is better then the original which is rare.

ZOS_PeterT

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