First step, follow the guide here to install the Launcher:
https://forums.elderscrollsonline.com/en/discussion/136964/unable-to-install-on-imac-retina-5k
If you use the North America Megaserver, you will likely be met with the following:
This can sometimes be resolved by waiting up to 10 minutes or restarting the Launcher. If that does not work, try the following workaround:
Steps for players who use the North America Megaserver
- Go into settings by clicking the gear in the upper right corner of the Launcher.
- Change Megaserver to Europe and click Apply.
- Go into settings by clicking the gear in the upper right corner of the Launcher.
- Change megaserver to North America, and enable Show Public Test Environment and click Apply.
- Select the PTS server
- Select the North America server
- An install button should now be visible. Click install to begin the process.
After completing the install, you will most likely be met with the following:
Do not click Repair!
As soon as you are met with this error, force quit the launcher! To do this, follow the steps below.
- Press Command-Option-ESC.
- Select Launcher from the list and click Force Quit.
Next, do the following:
- Find your current Launcher at "/Applications/Zenimax Online".
- Rename the Launcher to Launcher.bak (optionally, you can just delete it).
- Place the Launcher below in the Zenimax Online folder.
Edited by seangcxqb14_ESO on August 11, 2016 5:32PM