Maintenance for the week of January 5:
• PC/Mac: No maintenance – January 5
• NA megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for maintenance – January 7, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
Please Help - I Can't Load Any Characters or Contact Customer Support
I currently cannot load into any of my characters on ESO. When I select a character the game crashes straight to the Xbox dashboard. This crashing issue started after I got crashed to the Xbox dashboard while doing the Spindleclutch dungeon, and has persisted ever since.
I don't know how to request customer support through the game because none of my characters will load to allow me to get to the screen to contact them. Please help.