The Elder Scrolls Online

Maintenance for the week of December 2:
• PC/Mac: NA and EU megaservers for patch maintenance – December 2, 4:00AM EST (9:00 UTC) - 9:00AM EST (14:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – December 4, 6:00AM EST (11:00 UTC) - 12:00PM EST (17:00 UTC)

Please Help - I Can't Load Any Characters or Contact Customer Support

Leave a Reply
GrumpyDuckling
GrumpyDuckling
✭✭✭✭✭
✭✭✭✭
I currently cannot load into any of my characters on ESO. When I select a character the game crashes straight to the Xbox dashboard. This crashing issue started after I got crashed to the Xbox dashboard while doing the Spindleclutch dungeon, and has persisted ever since.

I don't know how to request customer support through the game because none of my characters will load to allow me to get to the screen to contact them. Please help.
  • Balibe
    Balibe
    ✭✭✭✭
    File an online support ticket HERE. You will need to login with you forum credentials and not the game credentials.

    This support was great for me last week. I has a character get kicked to dashboard, less than 24hrs they had him moved .....
  • GrumpyDuckling
    GrumpyDuckling
    ✭✭✭✭✭
    ✭✭✭✭
    Balibe wrote: »
    File an online support ticket HERE. You will need to login with you forum credentials and not the game credentials.

    This support was great for me last week. I has a character get kicked to dashboard, less than 24hrs they had him moved .....

    Thank you for the link!
Sign In or Register to comment.