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We are currently investigating issues some players are having with the ESO Store and Account System. We will update as new information becomes available.
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https://forums.elderscrollsonline.com/en/discussion/comment/8235739/
In response to the ongoing issue, the ESO Store and Account System have been taken offline for maintenance.

Help

Hortator Indoril Nerevar
Hortator Indoril Nerevar
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Can someone who works at Zos help me... I was in SO. I dced and now when I try to log on it keeps saying my connection is bad and wont let me back into the game, on the rare occasion it does let me in I start in SO and when I try to teleport out it says the same error and kicks me again...

its not my connection, my net is fine and my friends can log onto other eso accounts and play while on my computer but it wont let me log onto my damn one...

Can someone do something please... Just spent money on the DLC and go back to work tomorrow doing 52 hour weeks again so last chance to play for age..
  • Hortator Indoril Nerevar
    Hortator Indoril Nerevar
    ✭✭✭✭✭
    Can someone who works at Zos help me... I was in SO. I dced and now when I try to log on it keeps saying my connection is bad and wont let me back into the game, on the rare occasion it does let me in I start in SO and when I try to teleport out it says the same error and kicks me again...

    its not my connection, my net is fine and my friends can log onto other eso accounts and play while on my computer but it wont let me log onto my damn one...

    Can someone do something please... Just spent money on the DLC and go back to work tomorrow doing 52 hour weeks again so last chance to play for age..

    Turns out a lot of people are having the same issue. Guess I cant play for a few months :/
  • ZOS_JessicaFolsom
    ZOS_JessicaFolsom
    Community Manager
    SO = Sanctum Ophidia, right? Are you getting an error number?
    Jessica Folsom
    Associate Director of Community - ZeniMax Online Studios
    Facebook | Twitter | Twitch | Tumblr | Instagram | YouTube | Support
    Staff Post
  • Tendrielle
    Tendrielle
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    To me, this seems to be the same error that appears in the overpopulated capitals during prime time. Maybe just too many players after patch for the hardware?
    Edited by Tendrielle on August 2, 2016 5:42AM
  • Jazbay_Grape
    Jazbay_Grape
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    This same thing happened to me in Cyrodiil about an hour ago. I had to throw in the towel and turn it off.
  • kadar
    kadar
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    Tendrielle wrote: »
    To me, this seems to be the same error that appears in the overpopulated capitals during prime time. Maye just too many players after patch for the hardware?

    Yup^
    This happened to me trying to port out of Aetherian Archive the other night. Group had disbanded so timer boots me to last place I was: Deshaan. But I can't load into Deshaan because the game kicks me to the login screen. I eventually had to login, throw open a guild roster, and port to the rift before the timer tried to kick me to Deshaan again. Hahahaha.
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