Maintenance for the week of March 3:
• PC/Mac: No maintenance – March 3
• ESO Store and Account System for maintenance – March 4, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
• PC/Mac: No maintenance – March 3
• ESO Store and Account System for maintenance – March 4, 6:00AM EST (11:00 UTC) - 4:00PM EST (21:00 UTC)
• NA megaservers for maintenance – March 5, 4:00AM EST (9:00 UTC) - 11:00AM EST (16:00 UTC)
• EU megaservers for maintenance – March 5, 9:00 UTC (4:00AM EST) - 16:00 UTC (11:00AM EST)
Move EU Maintenance time
Dread_Viking
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Move EU Maintenance time to 8 hours earlier. so it is in the middel of the night instead of in the middel of the day just so bs that you set the us and eu Maintenance at the same time
Don't worry girl I'm a Sorcerer, i got my Hardened Ward for protection
6
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chess1ukb16_ESO✭✭✭✭Never going to happen. This is about logistics and people their side. They implement when its best for their engineers/tech folks and that means same time for EU and NA so they do not have to work double shifts.Ireniicus
GM - Tamriel Traders Guild (TTG); Divine Deals; Allmart & The Alchemist Emporium9 -
So the EU servers are handled by people in the US. Well that makes sence, I'm from EU and I handle US servers (won't mention the company) so we're even
Edited by rosendoichinoveb17_ESO on August 1, 2016 10:03AM1 -
Dread_Viking✭✭✭✭it cant be that hard to do it other mmo's can do it why not esoDon't worry girl I'm a Sorcerer, i got my Hardened Ward for protection2
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Revenant_Spartan✭✭✭You do realise they will always update the US server first. So what will end up happening is what happens in that other popular MMO: US servers get updated tuesdays and EU gets updates early morning wednesday. So you end up waiting even longer. And besides, majority people are at work at this time of morning. Can't please the minority and screw a majority.Edited by Revenant_Spartan on August 1, 2016 10:07AM4 -
jeedrzej✭✭✭✭✭Dread_Viking wrote: »it cant be that hard to do it other mmo's can do it why not eso
Becouse it's ESO
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Enodoc✭✭✭✭✭
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They used to, but they changed it. I don't know why, but I assume it's so that the patch goes out on both at the same time.Dread_Viking wrote: »it cant be that hard to do it other mmo's can do it why not eso
Besides, the EU time is 10:00 CEST. That's the beginning of the working day. By the time everyone is home from work, the patch should be done.UESP: The Unofficial Elder Scrolls Pages - A collaborative source for all knowledge on the Elder Scrolls series since 1995
Join us on Discord - discord.gg/uesp2 -
Dread_Viking✭✭✭✭
They used to, but they changed it. I don't know why, but I assume it's so that the patch goes out on both at the same time.Dread_Viking wrote: »it cant be that hard to do it other mmo's can do it why not eso
Besides, the EU time is 10:00 CEST. That's the beginning of the working day. By the time everyone is home from work, the patch should be done.
what about for the ppl who work nights we are sufferingDon't worry girl I'm a Sorcerer, i got my Hardened Ward for protection1 -
Enodoc✭✭✭✭✭
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So are the people who live in Oceania, as this maintenance is during their prime time. The current times were probably decided on to have the least negative impact, and I would agree that overnight and during work-time are most likely to affect the least people.Dread_Viking wrote: »
what about for the ppl who work nights we are suffering
They used to, but they changed it. I don't know why, but I assume it's so that the patch goes out on both at the same time.Dread_Viking wrote: »it cant be that hard to do it other mmo's can do it why not eso
Besides, the EU time is 10:00 CEST. That's the beginning of the working day. By the time everyone is home from work, the patch should be done.UESP: The Unofficial Elder Scrolls Pages - A collaborative source for all knowledge on the Elder Scrolls series since 1995
Join us on Discord - discord.gg/uesp2 -
tat2mano✭✭✭✭Dont think this is gonna be the only upate this week,
every other month a new dlc but they hardly fix things that been buggin for ever,
guess after this dlc we can expect another emergency patch this week....1 -
freespirit✭✭✭✭✭
✭✭✭Dont think this is gonna be the only upate this week,
every other month a new dlc but they hardly fix things that been buggin for ever,
guess after this dlc we can expect another emergency patch this week....
And to be more accurate probably an emergency maintenance before the end of the day!!
When people say to me........
"You're going to regret that in the morning"
I sleep until midday cos I'm a problem solver!1 -
Paulington✭✭✭✭✭
✭✭I remember when EU got Imperial City a day after NA because they made the maintenance time more palatable for EU players and there was outcry over that too. Damned if you do, damned if you don't.
This maintenance time is designed to minimise disruption to the average player I expect and until Zenimax have a better patching system we are stuck with it unfortunately.4 -
Wolfshead✭✭✭✭Revenant_Spartan wrote: »You do realise they will always update the US server first. So what will end up happening is what happens in that other popular MMO: US servers get updated tuesdays and EU gets updates early morning wednesday. So you end up waiting even longer. And besides, majority people are at work at this time of morning. Can't please the minority and screw a majority.
Yes normal it is all true you say about people being at work during day time here EU but unders summer many have holidays and honest we have been sit here in EU wait for over 4 hour to get patch done and honest it is joke now other MMO i have or are playing dont have this downtime like ESO have.If you find yourself alone, riding in green fields with the sun on your face, do not be troubled; for you are in Elysium, and you're already deadWhat we do in life, echoes in eternity1 -
tat2mano✭✭✭✭Paulington wrote: »I remember when EU got Imperial City a day after NA because they made the maintenance time more palatable for EU players and there was outcry over that too. Damned if you do, damned if you don't.
This maintenance time is designed to minimise disruption to the average player I expect and until Zenimax have a better patching system we are stuck with it unfortunately.
I rather get DLC a few hours or even a day later and get maintenance at a region based considered time frame,
then this constant (mostly) weekly maintenance on a monday afternoon.
ZoS needs to check up on other MMORPG's for a decent patching system,
its the only MMORPG i ever played that shuts down all servers worldwide (per system,console/pc) at the same time weekly for a maintenance.
They chose the cheap way out of it..Edited by tat2mano on August 1, 2016 12:25PM2 -
ZOS_GinaBrunoCommunity ManagerWhen we have regular maintenances, we bring both the North American and European megaservers offline at the same time and (generally) back up at the same time. Unfortunately, there is no one ideal time that doesn't impact someone, but we do our best in starting at 4am EDT.8 -
Paulington✭✭✭✭✭
✭✭Paulington wrote: »I remember when EU got Imperial City a day after NA because they made the maintenance time more palatable for EU players and there was outcry over that too. Damned if you do, damned if you don't.
This maintenance time is designed to minimise disruption to the average player I expect and until Zenimax have a better patching system we are stuck with it unfortunately.
I rather get DLC a few hours or even a day later and get maintenance at a region based considered time frame,
then this constant (mostly) weekly maintenance on a monday afternoon.
ZoS needs to check up on other MMORPG's for a decent patching system,
its the only MMORPG i ever played that shuts down all servers worldwide (per system,console/pc) at the same time weekly for a maintenance.
They chose the cheap way out of it..
What works for you may not work for others. Bear in mind we have Russian players on the EU Megaserver that can be GMT+8 and this is a killer for them. It's a tough balance to strike.
However I do agree. I'd much rather Zenimax looked into a system like WoW has had in place since TBC where we can pre-DL/install the patch and then they just "flick a switch" to make everything accessible when the time comes.
Lots of possible improvements that we will hopefully see one day.1 -
stevepdodson_ESO888✭✭✭✭✭
✭ZOS_GinaBruno wrote: »When we have regular maintenances, we bring both the North American and European megaservers offline at the same time and (generally) back up at the same time. Unfortunately, there is no one ideal time that doesn't impact someone, but we do our best in starting at 4am EDT.
is today "regular maintenance" or installing a new DLC0 -
Drakoleon✭✭✭✭Every other MMO world wide adapts their timetables or their down time is 1-2 max.....
For EU ESO+ players that is (-)6-8 hours per week That sums in 288-384 playing hours yearly or 12-16 DAYS ESO+....but who cares? Right?1 -
ZOS_GinaBruno wrote: »When we have regular maintenances, we bring both the North American and European megaservers offline at the same time and (generally) back up at the same time. Unfortunately, there is no one ideal time that doesn't impact someone, but we do our best in starting at 4am EDT.
At 4AM EDT it looks like it favors the US player base only. Why not make it so that both player bases sacrifice their playtime equally like making the maintenance at 0 AM EDT3 -
CirithValaria✭✭✭✭
They used to, but they changed it. I don't know why, but I assume it's so that the patch goes out on both at the same time.Dread_Viking wrote: »it cant be that hard to do it other mmo's can do it why not eso
Besides, the EU time is 10:00 CEST. That's the beginning of the working day. By the time everyone is home from work, the patch should be done.
This is very true^^Motto:
“What we have done for ourselves alone dies with us...
What we have done for others and the world, it remains and is immortal...”
About me:
@Cirith-Valar'ia & @Lilith-Valar'ia (in-game)
| hardcore-casual | pc-eu / ps4-eu | pve | pvp | player since early beta | subscriber since early-launch |
| The Sanctum Sanctorum - founder & guild master |
Characters:@Cirith-Valar'ia(pc-eu)
Cirith Valar'ia | Dunmer (F) | Lady of Light, Templar DD (stamina) | (ex)VR 16 | Aldmeri Dominion (Master Crafter - all crafts, traits & styles.)
Nezghul Sithis | Breton (F) | Winter Ward, Warden Tank (magic) | lvl 50 | Aldmeri Dominion
Hakrate Hecate | Orc (F) | Dying Light, Templar DD (stamina, PvP) | lvl 50 | Aldmeri Dominion
Tummien-Vesien-Tulkki | Argonian (M) | Blood Shield, Nightblade Tank (magic) | (ex)VR 16 | Ebonheart Pact
Valonkantaja | Argonian (F) | Healer of the Hist, Templar Healer | (ex)VR 16 | Ebonheart Pact
Tulenvalaja | Argonian (M) | Guardian of the Hist, Dragonknight DD (magic) | (ex)VR 16 | Ebonheart Pact
Kuolon-Raatojen-Kaitsija | Argonian (M) | Corpsekeeper of the Hist, Necromancer Tank (magic) | lvl 20 | Ebonheart Pact
Kal-Mah | Argonian (F) | Spawn of Wamasu, Sorcerer Tank (magic) | (ex)VR 16 | Ebonheart Pact
Puutiainen | Bosmer (F) | Horny Ravager, Sorcerer DD (stamina) | (ex)VR 16 | Daggerfall Covenant
Musta-Surma | Khajiit (F) | Nightpawler, Nightblade DD - thief/murderer (stamina) | (ex)VR 16 | Daggerfall Covenant
T'Sok Shiar | Altmer (F) | Touched by Daedra, Sorcerer DD (magic) | (ex)VR 1 | Daggerfall Covenant (Master Cook - all recipes.)
S'auron | Khajiit (M) | Poison Paw, Dragonknight DD (stamina) | lvl 50 | Daggerfall Covenant
(1100CP)
@Lilith-Valar'ia(pc-eu)
Lilith Valar'ia | Dunmer (F) | Phœnix, Dragonknight Healer | lvl 25 | Aldmeri Dominion
Stormpaw | Khajiit (F) | Cpt. Pirate Puss, Sorcerer DD (stamina) | lvl 25 | Aldmeri Dominion
Iliath Valar'ia | Dunmer (F) | Storm Ward, Sorcerer Tank (magic) | lvl 25 | Aldmeri Dominion
Haudantakainen | Argonian (M) | Pale Avenger, Nightblade DD (magic) | lvl 25 | Ebonheart Pact
Kira Tal'Shiar | Breton (F) | Warrior of Light, Templar DD (magic) | lvl 10 | Ebonheart Pact
Sunpaw | Khajiit (M) | Crescent Moon Guardian, Templar Tank (stamina, PvP) | lvl 40 | Daggerfall Covenant
Shangri Shadowtusk | Orc (F) | Shadowtusk, Nightblade DD (stamina) | lvl 50 | Daggerfall Covenant
(180CP)
@CirithValaria(ps4-eu)
Topaz-dar | Khajiit (F) | Mysticat, Sorcerer DD (stamina) | lvl 5 | Aldmeri Dominion
Her-Frozen-Heart | Argonian (F) | Frozen Shield, Warden Tank (magicka) | lvl 5 | Daggerfall Covenant
Neazgûl | Redguard (F) | Bear Matron, Warden DD (stamina) | lvl 50 | Daggerfall Covenant
(160CP)0 -
Dread_Viking✭✭✭✭rosendoichinoveb17_ESO wrote: »ZOS_GinaBruno wrote: »When we have regular maintenances, we bring both the North American and European megaservers offline at the same time and (generally) back up at the same time. Unfortunately, there is no one ideal time that doesn't impact someone, but we do our best in starting at 4am EDT.
At 4AM EDT it looks like it favors the US player base only. Why not make it so that both player bases sacrifice their playtime equally like making the maintenance at 0 AM EDT
that is what i meanDon't worry girl I'm a Sorcerer, i got my Hardened Ward for protection0 -
Sunver✭✭✭Perfect solution - make a tool to swap servers. I have this kind of tool in the CallCenter I manage.
Its rather costly solution but using proper VM management its perfectly achievable.
Running two mirror servers - Main and Backup. When the time comes the Backup server holds the game and players can play. At the same time you update the Main server. Then you swap them(first updating the state of Main server - players, transactions etc.) and update the Backup server.
From what I know it takes around 15 minutes to swap.
The tool I have can swap the servers on the fly (didn't do that because I prefer the safer way, but I realize that its the only possible way in your case).
Think about it
When I consider thy heavens, the work of thy fingers, the moon and the stars, which thou hast ordained;
What is man, that thou art mindful of him? and the son of man, that thou visitest him?
For thou hast made him a little lower than the angels, and hast crowned him with glory and honour.
O LORD our Lord, how excellent is thy name in all the earth!1 -
Saint-Ange✭✭✭As I said before: Monday is the day off for many people that work on Saturday (services and shops) in Europe and that is why many game companies moved their weekly update to Tuesday. Even if such a move will not satisfy everybody and therefor change the downtime to a nightly one this will allow many to play during the second day off of their"week-end" (Sunday+Monday). There are 4 days the servers should be up for the Europeans: Monday, Wednesday (schools), Saturday, Sunday.1
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Waseem✭✭✭✭✭
✭a 24 hours maintenance will make the human population shut up
or a geography lesson every now and then
also some people did not hear of something called "night shifts" where people works at night
while others did not hear of people playing video games at 4 am
maybe ZOS should make log in to servers possible only at day and shut down the servers all night long ( 8 hours, so people get proper sleeping and less complaining- because its healthy)PC EU0 -
Djem✭✭✭Having it in the middle of the day but at the same moment as NA is better than having it during the night 24 hours after NA gets their patch. That's how it works in World of Warcraft for example and it is worse.Glarthir is crazy. Maybe harmless crazy, maybe not.
Dunmer Nightblade, Ebonheart Pact, EU PC Megaserver.0 -
Elsonso✭✭✭✭✭
✭✭✭✭✭Perfect solution - make a tool to swap servers. I have this kind of tool in the CallCenter I manage.
Its rather costly solution but using proper VM management its perfectly achievable.
Running two mirror servers - Main and Backup. When the time comes the Backup server holds the game and players can play. At the same time you update the Main server. Then you swap them(first updating the state of Main server - players, transactions etc.) and update the Backup server.
From what I know it takes around 15 minutes to swap.
The tool I have can swap the servers on the fly (didn't do that because I prefer the safer way, but I realize that its the only possible way in your case).
Think about it
A perfect solution, eh? How big is this server you have in your call center?
You do realize that it appears to take them 1 to 2 hours just to "Reboot the megaserver"? The megaserver is a pretty sizeable network of systems. That is a rather spendy proposition when you have to keep 6 backup megaservers around between patches, idling away playing Solitaire.
Heck, my fear is that they are cutting costs by slimming down the hardware to reduce the number of servers that make up the megaservers. The thought of them having hundreds of server systems sitting there doing nothing most of the time is inconceivable to me.0 -
tat2mano✭✭✭✭ZOS_GinaBruno wrote: »When we have regular maintenances, we bring both the North American and European megaservers offline at the same time and (generally) back up at the same time. Unfortunately, there is no one ideal time that doesn't impact someone, but we do our best in starting at 4am EDT.
There is ur first mistake,taking them down at the same time,
and the most ideal time is region/time based maintenance in the middle of the night sunday/monday.
Other MMORPG already did the research for you,
they actually can do maintenance on just one server instead of all...
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JmJ✭✭No matter what time that maintaince is done, its always bad time for someone, and we all get that. But still this kind of thinking that "we only care about the NA time" is really sad. Surely thery would be midle ground. That 4am EDT is more or less optimal time for NA part of view, but sadly that time is not that good for EU. It would not be unreasonable to ask that NA side might also lose couple hours becouse of this.3
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Djem✭✭✭ZOS_GinaBruno wrote: »When we have regular maintenances, we bring both the North American and European megaservers offline at the same time and (generally) back up at the same time. Unfortunately, there is no one ideal time that doesn't impact someone, but we do our best in starting at 4am EDT.
There is ur first mistake,taking them down at the same time,
and the most ideal time is region/time based maintenance in the middle of the night sunday/monday.
Other MMORPG already did the research for you,
they actually can do maintenance on just one server instead of all...
No, that is worse. I would rather get the new content the same time as everyone else, rather than arbitrarily get it later during the night just because some people have their free time in the middle of the day on a Monday.Glarthir is crazy. Maybe harmless crazy, maybe not.
Dunmer Nightblade, Ebonheart Pact, EU PC Megaserver.0 -
tat2mano✭✭✭✭rosendoichinoveb17_ESO wrote: »ZOS_GinaBruno wrote: »When we have regular maintenances, we bring both the North American and European megaservers offline at the same time and (generally) back up at the same time. Unfortunately, there is no one ideal time that doesn't impact someone, but we do our best in starting at 4am EDT.
At 4AM EDT it looks like it favors the US player base only. Why not make it so that both player bases sacrifice their playtime equally like making the maintenance at 0 AM EDT
You would have my vote for this.1
This discussion has been closed.