Guild store and bank missing from bank menu?

CombatPrayer

Is something going on with the guild store and bank system?

SirAndy

Is your in-game mail still working?

If not, you got "silenced", probably for bot-farming ...

CombatPrayer

I have received mail. I was just farming with someone, but I was not using bots. They invited me to farm because I mentioned my khajitt needed levels and was weak for dungeons. We were in a cave in AD area doing normal killing of spriggons and beattles. How that is bot farming I do not know, but I was most 100% definitely not bot farming and the person I was with was running with me. So I don't know how that is bot farming. I better have be silenced because I did not one EFFING thing wrong but run around a cave trying to get some levels on my character.

CombatPrayer

Who do I contact about this. I want this lifted immediately. I was not bot farming. I wouldn't even know how. dammit. This ESO pisses me off. They let people run around with damn JUMP mods that let them fly and make millions off of glitches and I play a 100% honest game working my butt off in my guilds to make money and playing normally and I get this silence crap. That is some real BS right there. Seriously, this *** better get lifted from me. I've just about had it with all the stupidity that is ESO from the broken dungeon finder to the stupid lockout timers when people decided they don't like a dungeon to the idiot childish guild wars that get good merchants guilds that I am in kicked from good locations because people use their millions that they probably got using exploits to outbid by outrageous sums. Unbelievable.

rhapsodious

You have to file a support ticket. Be sure it's under "Request Assistance" or whatever sounds closest to that and that you reply to the useless first email (it's a bot) asking for a human to look at your issue.

CombatPrayer

I don't have a request assistance option. I have character, item, quest, report player and other.

Their customer service takes days at best. I can't believe this. I really can't. I don't even know how I was pegged for this. I was just running around a cave in a group with someone killing stuff.

What happens to all the stuff in my craft bag when I drop ESO Plus because I think I've just hit my limit with giving ZOS any more money.

rhapsodious

autumnsongbird wrote: »

I don't have a request assistance option. I have character, item, quest, report player and other.

Their customer service takes days at best. I can't believe this. I really can't. I don't even know how I was pegged for this. I was just running around a cave in a group with someone killing stuff.

What happens to all the stuff in my craft bag when I drop ESO Plus because I think I've just hit my limit with giving ZOS any more money.

Second question: You can withdraw from it, but can't deposit any more.

First question: Sorry, I'm not in the game right now. There should be options along the lines of "Report Issue, Submit Bug, Request Assistance". I probably don't have it verbatim but there's definitely an option that's worded like "please help me" and not "hey, something's broken". So try seeing if it's under "other".

I think they're trying to implement anti-cheat measures but it's still giving a lot of false positives. Probably saw you going in a loop doing the same thing for a few hours and thought that no human could possibly be doing that. Which of course is wrong, but it's looking for a pattern of behavior.

CombatPrayer

I can withdraw and deposit from my own bank. But I cannot see guild store or guild bank. Other people do not hear my whispers.

Customer Service doesn't have a report issue for me. It has Character issue, Quest issue, Item issue, Report player, other. There is an unstuck option. I'm using a controller but I would think the interface would have the same options. Other is just a blank box. On the PC interface there isn't even an other options. Nice.....

I don't even think it was a few hours. Maybe an hour. Not that long. People do grind for hours. In MANY games. If this is what they tag as using bots, they really need to fix that. Lots of people farm. I've grouped with a few of them at other locations.

I submitted a ticket under other.

Thank you for your help. I appreciate it.

rhapsodious

autumnsongbird wrote: »

I can withdraw and deposit from my own bank. But I cannot see guild store or guild bank. Other people do not hear my whispers.

Yup, that's what it's ... well. It's not SUPPOSED to be doing that. But for what it is trying to do, it's accomplishing that. All social functions are disabled, like the game put you on ignore.

Customer Service doesn't have a report issue for me. It has Character issue, Quest issue, Item issue, Report player, other. There is an unstuck option. I'm using a controller but I would think the interface would have the same options. Other is just a blank box. On the PC interface there isn't even an other options. Nice.....

Damn. I wouldn't think that using a controller would make a difference, but I can check when I get home.

I don't even think it was a few hours. Maybe an hour. Not that long. People do grind for hours. In MANY games. If this is what they tag as using bots, they really need to fix that. Lots of people farm. I've grouped with a few of them at other locations.

Oh, definitely. I think that's the problem - they have an idea of what a bot would be doing, but it's way too eager to jump the gun right now. Definitely needs to be pulled back a notch or three.

Thank you for your help. I appreciate it.

No problem. I can't believe how frustrating that'd be... and considering I spent probably 90 minutes yesterday killing lurchers in an attempt to get the trophy, now I'm wary. Good luck getting through to support.