No eso+ after maintenance HELP!

N0TPLAYER2

Hello

Logging into Xbox today to do daily writs and daily sewer missions. I can't access eso plus, says I'm not a member of eso plus.
I've been subscribed a year and was just charged and given crowns on the 9th.

I've hard reset twice with the same issue.

Anyone else having this issue on Xbox one today after the maintenance?

Any tips on how to fix it? Last time this happened I simply hard reset, this time that's not working.

Thanks

Edit!

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working now. Not sure what was wrong before!

Ok an update. I called Microsoft, guy went through every possible option to fix this. In the end I cancelled and then rebought the sub.

And it still doesn't work!!!

I've been a subscriber since last July. Never had any issues.

The guy said it's possible it's an Xbox dashboard preview problem. I do have preview and had an update last night. Anyone else on preview but still working fine?

This isn't going to work! When i bought the service again it charged me but still shows inactive. I have no idea how to fix this.

Can you guys include those tags to get this to the attention of an admin? Thanks.

In the end I've spent $30 on eso plus since the 8th, and can't access it. I'm supposed to be refunded $15 but this just sucks. Please help! I can't even do proper writs!

Thrasher91604

Use a valid credit card.

AriokoSan

Hi. Last time this happened to me I had to contact Xbox to cancel my subscription, refund my money and get eso again. Usually when this happens to lasts a few hours then comes back but I went 4 days before I cancelled it and renewed it. I missed my crafting back so much!!

N0TPLAYER2

Anyone else with this problem? Or is it just me today.

starkerealm

N0TPLAYER2 wrote: »

Anyone else with this problem? Or is it just me today.

From what I understand, this is actually a Microsoft issue. You need to poke them with a stick.

alexkdd99

Good luck. A whole lot of people have had this issue. You must contact xbox support as someone pointed out. It is pretty wide spread, so much that the support person knew I was talking about eso when all I put as reason was that an in game subscription was not working.

NewBlacksmurf

ZOS needs to change their sku in line with Xbox store.
You can try working through support on Xbox's end but create a ticket to ZOS too


Good luck

DenMoria

Is MS still giving y'all problems?

Such a pain. Hope it gets solved without y'all having to constantly be doing this over and over again.

N0TPLAYER2

Ok an update. I called Microsoft, guy went through every possible option to fix this. In the end I cancelled and then rebought the sub.

And it still doesn't work!!!

I've been a subscriber since last July. Never had any issues.

The guy said it's possible it's an Xbox dashboard preview problem. I do have preview and had an update last night. Anyone else on preview but still working fine?

This isn't going to work! When i bought the service again it charged me but still shows inactive. I have no idea how to fix this.

Can you guys include those tags to get this to the attention of an admin? Thanks.

In the end I've spent $30 on eso plus since the 8th, and can't access it. I'm supposed to be refunded $15 but this just sucks. Please help! I can't even do proper writs!

N0TPLAYER2

Working now. Not sure of the problem but it's resolved. Thanks for all the input guys