I CAN`T LOG INTO THE GAME. It is asking me for an access code and i never get the email.

michaelTH · July 2016

I cant log into the game. It is asking me for an access code and i never get the email delivered.

My ticket id: 160701-004593.

My userid: MichaelTH2

I want to change the email on that account to the gmail account i have used in the ticket if its possible to hopefully be able to receive access code emails in the future.

Help please

michaelTH · July 2016

I made another ticket because im not sure if the first one i created had both of the email addresses in question.

The reference code is: 160702-002750

michaelTH · July 2016

@ZOS_DaryaK @ZOS_JessicaFolsom

michaelTH · July 2016

Im still not able to log in and play the game

HEEEEEEEEEEEEEEEELP

michaelTH · July 2016

Still haven't heard back on my reply ..............

Can you help please @ZOS_DaryaK?

michaelTH · July 2016

Got my email changed FINALLY but then she (Dina) just stops responding to my replies to the ticket.. It still doesn´t work with the new gmail address still unable to login!

Incident ticket: 160701-004593

michaelTH · July 2016

I solved it now .. I tried to do a password change after the email was changed by support staff and now i actually received an access code thats working.. So to others that might have this issue try to do a password change.