Maintenance for the week of January 19:
• PC/Mac: No maintenance – January 19
• NA megaservers for patch maintenance – January 21, 4:00AM EST (9:00 UTC) - 10:00AM EST (15:00 UTC)
• EU megaservers for patch maintenance – January 21, 9:00 UTC (4:00AM EST) - 15:00 UTC (10:00AM EST)
Launcher problems, Cant update game.
Hi all, i'm running into a very annoying issue and hope you could chime in!
So for some reason i can't install the game on my SSD even though i have 150gb of free space. I install the game on HDD (400gb free) then move the files to SSD and repair, but every patch breaks the game as i can't update the client. When i move the game back to HDD it repair and then update just fine.
I do not understand what is happening as i have sufficient free space, all the mentioned "fixes" (workarounds imho) from CS are applied to no avail.
I have opened a ticket about this several times but each ticket gets an auto reply and after i send my report they close my ticket due to "high ticket volume".
I mean you cant let the customer pay for problems in your CS. They won't even look at my report files and point me in a general direction which saddens me as i have never experience a CS this bad. And its pretty game breaking for me having to move>repair>update>move the game with every patch. Please don't tell me to not install the game on my SSD as this is an SSD i have bought solely for gaming and is separate from my windows SSD.
In summary:
Cant install/update game on SSD with 150 free space.
Can install and update game on HDD with 400gb free space.
I hope anyone has had the same problem or might have an idea for a fix!
I have attached my report file hoping the community might be more willing than CS.
Thank you in advance.
An agitated Redguard.