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Wrongly banned! why?

ИВАН_ВОДКА
hey guys im just shoked, i submitted a ticket number 160611-001047
but still i am in big desperade, i had only few lvl 5 or 7 heroes on my account, and today i just cannot login to the game and to the website also - "you have beed suspended from the site"

what i can do wrong anyway? i just playing abit and trading abit, thats all
lol

please @ZOS can you make my ticket top priority one?
im beggin you

thanks in advance!
  • ИВАН_ВОДКА
    P.S. its steam account and 2 weeks not left from time of when i redeem the code, so i can refund the money, but i wont do this

    how long investigation can takes usually?
  • Phinix1
    Phinix1
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    WAT
    Edited by Phinix1 on June 11, 2016 2:16PM
  • anitajoneb17_ESO
    anitajoneb17_ESO
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    Wrongly ?

    There's a discussion dated June 9th in your history : it has been moderated but I remember that post for its very heated tone.

    Maybe that's one of the reasons ?
  • ИВАН_ВОДКА
    what you guys advise - wait for investigation or refund the money? :'(
  • Rohamad_Ali
    Rohamad_Ali
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    Can't tell if serious or Khajiit RP .
  • ИВАН_ВОДКА
    Wrongly ?

    There's a discussion dated June 9th in your history : it has been moderated but I remember that post for its very heated tone.

    Maybe that's one of the reasons ?

    you cant see any difference between forum ban and game ban?
  • ИВАН_ВОДКА
    what i can do now, guys?
  • Abeille
    Abeille
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    If you already contacted support, all you can do is wait. They will tell you why you were banned.

    There are lots of things people can do that can get them banned even if they played just a little.
    Just so that everyone knows, my Altmer still can't have black hair. About a dozen of Altmer NPCs in the game have black hair. Just saying.

    Meet my characters:
    Command: Do the thing.

    Zadarri, Khajiit Fist of Thalmor: The thing was done, as commanded.
    Durza gra-Maghul, Orc blacksmith: The thing was done perfectly, in the most efficient way.
    Tegwen, Bosmer troublemaker: You can't prove I didn't do the thing.
    Sings-Many-Songs, Argonian fisher: Sure, I'll do the thing... Eventually. Maybe.
    Aerindel, Altmer stormcaller: After extensive research, I've come to the conclusion that doing the thing would be a waste of resources.
    Liliel, Dunmer pyromancer: Aerindel said I shouldn't do the thing. Something about "resources".
    Gyda Snowcaller, Nord cryomancer: I will find a way to do it that won't waste resources and make Aerindel proud of me.
    Beatrice Leoriane, Breton vampire: I persuaded someone else into doing the thing. You are welcome, dear.
    Sahima, Redguard performer: Doing the thing sounds awfully unpleasant and really not my problem.
    Ellaria Valerius, Imperial priestess: I'll pray to the Eight for the thing to be done, if it is Their will.
  • Rohamad_Ali
    Rohamad_Ali
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    what i can do now, guys?

    Call ZOS on Monday . Ask why you were banned .
  • ИВАН_ВОДКА
    how i can call from EU?
  • ИВАН_ВОДКА
    Abeille wrote: »
    If you already contacted support, all you can do is wait. They will tell you why you were banned.

    There are lots of things people can do that can get them banned even if they played just a little.

    like what?
  • Rohamad_Ali
    Rohamad_Ali
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    how i can call from EU?

    With a phone .
  • ИВАН_ВОДКА
    guys i have 3 days for refund, do you think support will answer to me earlier?
  • ИВАН_ВОДКА
    how i can call from EU?

    With a phone .

    there is no call support from ZOS in eu
  • Rohamad_Ali
    Rohamad_Ali
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    how i can call from EU?

    With a phone .

    there is no call support from ZOS in eu

    Then you should leave that place . I couldn't live in a place with no phone support ..
  • Turelus
    Turelus
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    Patiently wait for the ticket reply and make sure you stay calm and rational in your discussions with them.

    Make sure you give them any supporting evidence you have for your case etc.

    You can always try and PM a community manager on the forums to see if they can escalate a ticket but they may not do so.

    Lastly and you don't have to say anything here but if you have broken any rules in any way make sure you admit to it and start a discussion on how you can work you way back from it. I have known others who made stupid mistakes with RMT etc. have their suspensions removed but they really had to fight for it and the accounts have a black mark forever.
    @Turelus - EU PC Megaserver
    "Don't count on others for help. In the end each of us is in this alone. The survivors are those who know how to look out for themselves."
  • ИВАН_ВОДКА
    Turelus wrote: »
    Patiently wait for the ticket reply and make sure you stay calm and rational in your discussions with them.

    Make sure you give them any supporting evidence you have for your case etc.

    You can always try and PM a community manager on the forums to see if they can escalate a ticket but they may not do so.

    Lastly and you don't have to say anything here but if you have broken any rules in any way make sure you admit to it and start a discussion on how you can work you way back from it. I have known others who made stupid mistakes with RMT etc. have their suspensions removed but they really had to fight for it and the accounts have a black mark forever.

    thanks for the answer guys

    if you know any EU call numbers - please tell me!
  • Reykice
    Reykice
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    Refund then if lvl 7 buy again and start over...
  • Volkodav
    Volkodav
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    how i can call from EU?

    With a phone .

    there is no call support from ZOS in eu

    Then you should leave that place . I couldn't live in a place with no phone support ..

    You're not being very helpful,ya know.
  • ИВАН_ВОДКА
    Reykice wrote: »
    Refund then if lvl 7 buy again and start over...

    i love the acocunt name and hero name :'(
  • Reykice
    Reykice
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    how i can call from EU?

    With a phone .

    there is no call support from ZOS in eu

    Then you should leave that place . I couldn't live in a place with no phone support ..

    Yes but it has free health care, nobody can shoot you as nobody has guns, paid medical leave, birth control is legal, little to no racism and so on.

    So you can keep that phone support, its normal when the company is in your country.
  • BFT88
    BFT88
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    lol I doubt ZOS "wrongly" banned you in game. This post reeks of cheat engine.
  • Dromede
    Dromede
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    Reykice wrote: »
    how i can call from EU?

    With a phone .

    there is no call support from ZOS in eu

    Then you should leave that place . I couldn't live in a place with no phone support ..

    Yes but it has free health care, nobody can shoot you as nobody has guns, paid medical leave, birth control is legal, little to no racism and so on.

    So you can keep that phone support, its normal when the company is in your country.

    I think he was referring to a game as 'the place', not the country lol
    Skye Cloude - Sorc DPS, Master Crafter. Main, the bestest
    Lae Lenne - Templar Healer Trial grade.
    Dromede - Stamina Nightblade, she's a newb and doesn't know what she's doing
    V'oghatta - Stamplar pretending to be a tank
    Ulville Thonvella - aspiring Fire Mage, be careful around her fire sticks!
    Dromedaris - lost and not found. Named after a shoe, what else can you expect from her? A proper tank in her wildest dreams
    Swims-Naked - too pretty to grind, too silly to quest.
    Sun Flair - Dunmer Templar that can't spell for life. To bad she's too broke to afford a name change... Well, at least she's pretty...
  • Rohamad_Ali
    Rohamad_Ali
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    Volkodav wrote: »
    how i can call from EU?

    With a phone .

    there is no call support from ZOS in eu

    Then you should leave that place . I couldn't live in a place with no phone support ..

    You're not being very helpful,ya know.

    I know . I just figured with his advanced computer knowledge , figuring this out would be easy .

    He's been defending people using the CE for like 10 days straight now . So , if I'm not helping with stating the basics .. Oh well . Sympathy *** must of dried up .
  • Abeille
    Abeille
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    Abeille wrote: »
    If you already contacted support, all you can do is wait. They will tell you why you were banned.

    There are lots of things people can do that can get them banned even if they played just a little.

    like what?

    Like saying racist things on zone chat, for example, or trying to scam other people, asking someone for their account information. Not saying that you did something like this, these are only examples of things that only require you to talk to someone else to be reported and banned.
    Just so that everyone knows, my Altmer still can't have black hair. About a dozen of Altmer NPCs in the game have black hair. Just saying.

    Meet my characters:
    Command: Do the thing.

    Zadarri, Khajiit Fist of Thalmor: The thing was done, as commanded.
    Durza gra-Maghul, Orc blacksmith: The thing was done perfectly, in the most efficient way.
    Tegwen, Bosmer troublemaker: You can't prove I didn't do the thing.
    Sings-Many-Songs, Argonian fisher: Sure, I'll do the thing... Eventually. Maybe.
    Aerindel, Altmer stormcaller: After extensive research, I've come to the conclusion that doing the thing would be a waste of resources.
    Liliel, Dunmer pyromancer: Aerindel said I shouldn't do the thing. Something about "resources".
    Gyda Snowcaller, Nord cryomancer: I will find a way to do it that won't waste resources and make Aerindel proud of me.
    Beatrice Leoriane, Breton vampire: I persuaded someone else into doing the thing. You are welcome, dear.
    Sahima, Redguard performer: Doing the thing sounds awfully unpleasant and really not my problem.
    Ellaria Valerius, Imperial priestess: I'll pray to the Eight for the thing to be done, if it is Their will.
  • ИВАН_ВОДКА
    BFT88 wrote: »
    lol I doubt ZOS "wrongly" banned you in game. This post reeks of cheat engine.

    how can i use ce and for what reason, if i hadnt access to Cyrodiil, for PVE? to level from 3 to 7? lol

    imposible
  • BFT88
    BFT88
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    BFT88 wrote: »
    lol I doubt ZOS "wrongly" banned you in game. This post reeks of cheat engine.

    how can i use ce and for what reason, if i hadnt access to Cyrodiil, for PVE? to level from 3 to 7? lol

    imposible

    Same reason a certain someone used it to get to the top of the VMSA board. Come on now, you got in and meteored the world bosses to death in daggerfall and got caught, take your beating and have a nice day.
  • Asgari
    Asgari
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    My money is on stolen CD keys like a long time ago.
    Formerly @Persian_Princess .. Now @Asgari
    Princess Asgari | Sorc
    Asgari | NB
    -Asgari | Stamplar
    Ariana Kishi | DK | True Liberator of Haderus
    Banner Down!
    No Mercy
    Youtube: Asgari
  • ИВАН_ВОДКА
    BFT88 wrote: »
    BFT88 wrote: »
    lol I doubt ZOS "wrongly" banned you in game. This post reeks of cheat engine.

    how can i use ce and for what reason, if i hadnt access to Cyrodiil, for PVE? to level from 3 to 7? lol

    imposible

    Same reason a certain someone used it to get to the top of the VMSA board. Come on now, you got in and meteored the world bosses to death in daggerfall and got caught, take your beating and have a nice day.

    and how i can learn meteor with 7 lvl hero? again impossible
  • ИВАН_ВОДКА
    My money is on stolen CD keys like a long time ago.

    but it was steam purchase, not 3rd party sites
This discussion has been closed.