Group Finder - no sense of urgency

Riffler

Are they trying to fix it? Are they even aware it's still broken? Will it be fixed by the weekend? By Christmas?

Morathras

Group finder is like gap closers. they are not able to fix this xD

Wtrenga

Dunno but works just fine for me...even as a DD.

khele23eb17_ESO

Wtrenga wrote: »

Dunno but works just fine for me...even as a DD.

You're either on console and don't have DB yet or you queue with full groups.

pat02468prerb18_ESO

Don't worry, it will all be fixed in good time. Didn't they take something like a year to even get dungeon finder to work the first time?

Turelus

Riffler wrote: »

Are they trying to fix it?

Considering they took the servers offline and did an extra update to fix it I would say yes they are trying to fix it.

Riffler wrote: »

Are they even aware it's still broken?

Yes, see quote from Jessica below.

ZOS_JessicaFolsom wrote: »

The hotfix yesterday did not fully fix the ongoing issues with the Grouping Tool. We have additional fixes we're working on - sorry for the frustrations, everyone.

Riffler wrote: »

Will it be fixed by the weekend? By Christmas?

No ETA.

Reverb

It was broken for a year and a half initially. We had a few great months of it, I'll always remember those days fondly. Now we're back to the natural state of things.

The saddest part is the way it destroys trust in the groupfinder tool. In each of the complaint threads about it, there are people saying "it never worked". There have been a few bugs, but overall it worked beautifully the last few months. But it had been broken so long before that many players never bothered to try it after it got fixed. This reinforces that.

Wtrenga

khele23eb17_ESO wrote: »

Wtrenga wrote: »

Dunno but works just fine for me...even as a DD.

You're either on console and don't have DB yet or you queue with full groups.

I'm on PC EU and I have not queued with full groups...guess I'm just lucky :O

velocidad

Wtrenga wrote: »

khele23eb17_ESO wrote: »

Wtrenga wrote: »

Dunno but works just fine for me...even as a DD.

You're either on console and don't have DB yet or you queue with full groups.

I'm on PC EU and I have not queued with full groups...guess I'm just lucky :O

random or specific dungeon?

Wtrenga

velocidad wrote: »

Wtrenga wrote: »

khele23eb17_ESO wrote: »

Wtrenga wrote: »

Dunno but works just fine for me...even as a DD.

You're either on console and don't have DB yet or you queue with full groups.

I'm on PC EU and I have not queued with full groups...guess I'm just lucky :O

random or specific dungeon?

Both...though I don't use it a lot but it has worked fine since the hotfix.

GeneBox

I don't know what's fine but yesterday I've spent 3 hours as a healer in the queue (EU evening, around 5 or 6pm when I entered the queue) and not a single dungeon popped.

Riffler

Reverb wrote: »

The saddest part is the way it destroys trust in the groupfinder tool.

For me, it goes beyond that - it destroys my trust in the game - or at least the company that runs it. I know not everyone uses the group finder but for me, and many players, it's an essential part of the game. If it's not working, I don't want to play. I'll run a couple of crafting writs while I check whether it's going to work today, but if I wanted to relive my 1999 Everquest days and find groups by shouting in zone, I'd go and do it in Norrath for a more complete experience. The fact that they took days to acknowledge a problem, "fixed" it twice when it was actually working for me right up until they "fixed" it and now can't fix and don't appear to prioritise such a fundamental game system, don't seem to have a public list of known issues and are unwilling to talk to their customers like human beings means ESO is a game that's great when it's working but it's impossible to have any sort of faith that it will be working on any particular day.