Crashing all the time after Character selection

Tenofas

I run ESO on an old PC, at work during lunch break, just to check crafting, mails and mount training.
It worked (at the lowest settings) until few weeks ago... then I was not able to play any more. I thought it was the (very) old graphic card I had in this pc (Radeon HD 5770) which has no updated drivers any more, so I bought a newer one (GeForce GT 730) and updated all the drivers.
Well... nothing changed.
I can login, I can select the character I want to play with, but once I press "Play", the loading screen shows for a few seconds, then the game crashes.
My PC is very basic:
-CPU is an old Pentium Dual-core E5400@ 2.70GHz
-RAM just 3072MB
-DirectX 11
-Graphic card: Nvidia GeForce GT 730 with the latest driver (June 7th 2016).
-OS is Windows 7 Pro 32bit (6.1, build 7601)
(Just ask me if you need more info, I have no idea what other data could be useful to understand my problem)

Now, I have no idea what else could it be... anyone can give me some help? Is this PC too old?
Thanks in advance to whoever will answer!

ZOS_DaryaK

Hello Tenofas, please submit a ticket to our support team and be sure to include your game consultant. If this is happening on only some of your characters, please let the team know which characters it is affecting specifically.

helikaon999

I am having the exact same problem. I have checked my system and everything matches to the games requirements..ddi version 11 etc etc. I have tried re-installing, running the repairs from launcher, changing the graphics to a lower setting, editing the user txt file you name it I have tried it. I am so annoyed that after paying for this game I have yet to be able to play it. I submitted a support ticket on the 8th June and I have even attached the game consultant log and no response!!! I am so disappointed!!!