Maintenance for the week of October 13:
· [COMPLETE] NA megaservers for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
· [COMPLETE] EU megaservers for maintenance – October 15, 8:00 UTC (4:00AM EDT) - 16:00 UTC (12:00PM EDT)
· [COMPLETE] ESO Store and Account System for maintenance – October 15, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
Help I lost 100k!!!!!!!
I accidentally bought in Heavy when it was supposed to be medium. I have heard of of others submitting tickets and ZoS refunded their purchase before. I submitter a ticket and they said there is nothing they can do. Why do others get the benifit and I do not?