Maintenance for the week of July 21:
• PC/Mac: NA and EU megaservers for maintenance – July 21, 4:00AM EDT (8:00 UTC) - 12:00PM EDT (16:00 UTC)
• Xbox: NA and EU megaservers for patch maintenance – July 23, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
• PlayStation®: NA and EU megaservers for patch maintenance – July 23, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
The connection issues for the European megaservers have been resolved at this time. If you continue to experience difficulties at login, please restart your client. Thank you for your patience!
Major bugs in Direfrost Keep instance - now cannot log back in
Hello;
I used the group finder to random an instance, and entered Direfrost Keep with a group. We experienced the following bugs:
- The mobs were scaled to VR4, not VR16.
- None of my group members were upleveled / scaled.
- One of the group members could not loot any bosses.
- We kept getting teleported back to the start of the instance. This happened twice on the very first mobs in the dungeon, and once at the very end of the last boss.
I requeued and got Direfrost again.
- A random mob that does not exist in Direfrost appeared during the first fight (some sort of werewolf with a dragon's head, not a troll). It was untargettable.
- When this thing appeared, my client crashed to desktop instantly.
- Now, I cannot log in. It times out.
I realize this reads like a fever dream, but it is all true and I cannot log in to my game now. When I try to log in, I get a timeout error. I have waited ten minutes and I still get the same error. There is no more info in your error message; it just says "Login timeout" with no punctuation. I do not even get a link to the F1 / support.