Latest Maintenance = unable to login?

MaxwellC

Maintenance has concluded and when I click on my character to login I'm only given the "Requesting character load" which continues till I'm kicked for inactivity. Anyone else experiencing the same issues or am I the only one?
I've tried unplugging my Xbox and restarting, restarting my router, exiting the game, and restarting my console.

Nestor

On the PC, I try the Login Triple Step, although rebooting your console should have done the same thing. But, try this

1. Try to login, if it takes longer than normal, stop the login
2. Try to login again, you should get an immediate error message (this means the next step should work), cancel out of this
3. Try to login a third time, it should let you in.

I have no confirmation that this works on the consoles, but I do have to do this from time to time on the PC.

MaxwellC

Thanks for the info but I've tried something similar to that already since I can't stop the login I'd try closing the game then restarting the login process and I experience the problem regardless.

Smitch_59

I'm having a similar problem. I could load my lvl35 DK, but it was horribly laggy. Logged him off and am now tryin to load my lvl36 sorc. It just sits on the screen that says "Requesting character load."

Worked fine yesterday. This morning's server maintenance messed something up.

XB, NA server.

Rex-Umbra

Pretty sure they broke the server cause when i get into game all i can do is stare at load screens.

shootatme80

I tried logging in with my VR15 NB I was using until a few minutes before the update. I got stuck at "Requesting character load", reset and tried again with the same result. I selected my VR16 and had no problem logging in. Tried several times and I'm still unable to login with my VR15.

My VR15 is at Wayrest Outlaw Refuge.

Smitch_59

Well, so far I've successfully loaded 2 of the 3 characters I've tried. My lvl36 sorc won't load. I haven't tried my other 4 characters yet.

Nestor

Are the characters you can't load logged out in Cyrodiil or Rawkla or other heavily populated area?

@Smitch_59 @MaxwellCrystal @shootatme80 @Rex-Umbra

Rex-Umbra

I got in twice then got an infinite load screen going into Sentinal outlaw refuge. Force shut down waiting 10min got back in on a different character same thing happened going into vulkal guard outlaw refuge.

Nestor

I would not consider an outlaw refuge to be all that busy. Although, you can log out of a character in the refuge, then log back in to find the character outside of the refuge. Still Sentinal is not all that busy. Vulkhel Guard can be busy, but I have never heard of anyone having issues logging into that city.

Rex-Umbra

Just happened again Elden Root Refuge. I am DC so these are not populated areas the servers just won't load.

MaxwellC

@Nestor
Mine are both located in stormhaven atm

Rex-Umbra

ZOS acknowledge and fix this asap most console players do not use the forums but it's affecting a lot of players.

Lumenn

Dunno if it helps but hours after maintenance complete I logged in(Xbox na) and the "server will be closing in 10 minutes for maintenance" message came up. Was thinking maybe an emergency patch. Then it crashed, started back up, and was able to play.

ZOS_DaryaK

We've moved this discussion to the Xbox One Support forum.

ZOS_DaryaK

If anyone is still having issues please reply with the names of characters that are affected, the zone they are in, and which megaserver.

MaxwellC

XBL GT Maxwell (MAXWELL)
Character name(s) Maxwell Crystal | Max Crystal
North American Server
Daggerfall alliance located in Stormhaven.
@ZOS_DaryaK
For compensation can I buy the dro'amthra mount early ?

SammyShotBothSides

ZOS_DaryaK wrote: »

If anyone is still having issues please reply with the names of characters that are affected, the zone they are in, and which megaserver.

Sullena - Stormhaven - North American Megaserver - "Character load request time-out"

americansteel

Cant log into characters.

shynay21

xbox 1, na server, requesting char load stuck, my GT is shayshae boogie and im in stormhaven, toon name is sage dereaux

ZOS_JessicaFolsom

(x-posted from this thread)

We're currently investigating this, folks. In the meantime, @ZOS_DaryaK is gathering names of characters that are affected and the zone they are in (thank you!) You could help her out by posting that info. We'll keep you update as we learn more.

TrivialGinger

Character name: Red Willow
Zone: Stormhaven

shootatme80

Still stuck at "Requesting character load"
Xbox One/NA Server
GT: shootatme80
Name: Sinar Tavakhan
Location: AD Wayrest Outlaw Refuge

darkshardx

I can load my character, and can travel to SOME locations, but when i attempt to shrine back into Coldharbour to continue questing I get an infinite load screen. I've tried porting into CH from multiple wayshrines with the same result. I suspect this is much more widespread than just a few of our characters, but as was said, a lot of XBOX users don't come to these forums.

XBL GT: darkshardx
Character name(s) Eoloth
North American Server
Aldmeri Dominion currently located in Malabal Tor.

MaxwellC

@ZOS_JessicaFolsom
So about buying that dro'amthra mount early...

ZOS_JessicaFolsom

Update: We're performing a reboot of the North American Xbox One megaserver at 3PM EDT to address this issue.

ZOS_JessicaFolsom

MaxwellCrystal wrote: »

@ZOS_JessicaFolsom
So about buying that dro'amthra mount early...

Just two more days!

shocky1025

ZOS_DaryaK wrote: »

If anyone is still having issues please reply with the names of characters that are affected, the zone they are in, and which megaserver.

Shembuloc in Wrothgar Malestrom arena north American megaserver. I have ESO. 5k crowns as compensation for being unable to play what I pay for, right?

shocky1025

shocky1025 wrote: »

ZOS_DaryaK wrote: »

If anyone is still having issues please reply with the names of characters that are affected, the zone they are in, and which megaserver.

GT Shocky1025
Shembuloc in Wrothgar Malestrom arena north American megaserver. I have ESO. 5k crowns as compensation for being unable to play what I pay for, right?

RaEDe

Raede
Hew's Bane
NA
All was fine after morning maintenance but had the long loading screens after the afternoon "fix"

Lumenn

Well I can log in on all characters just logging or zoning into Auridon has super long load times.
Ulfuur
Sscorn
Daemyon
All NA Auridon.