So, Do I get a scroll refund?

Burning_Talons

Since I used a few scrolls thinking they stack only for them to not work at all when hsing a scroll will I be funded my scrolls back @ZOS_GinaBruno

NewBlacksmurf

Not sure but open a ticket first

Sunburnt_Penguin

Why did you use a few - surely one would've sufficed?

Burning_Talons

Sunburnt_Penguin wrote: »

Why did you use a few - surely one would've sufficed?

I went through 3 while grinding thinking they stacked im a console player so i dont have efficient addons telling me im not gaining extra

ADarklore

So my question is... if ZOS refunds the money for Crowns, should they also then prohibit those players that receive a refund from the extra two days of Cake buff? After all, that would be double-dipping in a sense. Because ZOS is giving us an extra 48 hours of 100% XP gain as compensation for the non-stacking problem... but now some people are wanting a refund for what they paid to gain 50% XP too.

Burning_Talons

ADarklore wrote: »

So my question is... if ZOS refunds the money for Crowns, should they also then prohibit those players that receive a refund from the extra two days of Cake buff? After all, that would be double-dipping in a sense. Because ZOS is giving us an extra 48 hours of 100% XP gain as compensation for the non-stacking problem... but now some people are wanting a refund for what they paid to gain 50% XP too.

I knew nothing of the extension. Even so I should still get a refund as players who didn't buy xp soirces still get the extension aswell.

Slurg

ADarklore wrote: »

So my question is... if ZOS refunds the money for Crowns, should they also then prohibit those players that receive a refund from the extra two days of Cake buff? After all, that would be double-dipping in a sense. Because ZOS is giving us an extra 48 hours of 100% XP gain as compensation for the non-stacking problem... but now some people are wanting a refund for what they paid to gain 50% XP too.

Most businesses - the ones that want to serve their customers - would want to compensate their customers for the inconvenience even if they get a little more out of the deal than they would have before.

Voxicity

Burning_Talons wrote: »

ADarklore wrote: »

So my question is... if ZOS refunds the money for Crowns, should they also then prohibit those players that receive a refund from the extra two days of Cake buff? After all, that would be double-dipping in a sense. Because ZOS is giving us an extra 48 hours of 100% XP gain as compensation for the non-stacking problem... but now some people are wanting a refund for what they paid to gain 50% XP too.

I knew nothing of the extension

Obliterate wrote: »

ZOS_JessicaFolsom wrote: »

Hi everyone!

We have an update for you on this issue. Please see our post, here. (Also quoted below.)

ZOS_JessicaFolsom wrote: »

Hi everyone,

When we pushed the anniversary event live last night, we discovered that the Jubilee Cake XP buff stacking was not working as we intended. We are currently testing a fix that, once implemented, will allow for the intended XP buff stacking so you can reach a total possible increase of 185%. We plan to roll out this fix tomorrow (4/5). We’ll provide the exact time tomorrow, and notify everyone when the hotfix is complete.

We will also be extending the ESO anniversary event by two days, so it will now end on Tuesday, April 12th at 8PM EDT.

In this post, you’ll find a brief explanation of how XP buff stacking works in ESO, how it is supposed to be working with the Jubilee Cake XP buff versus what is actually happening in-game right now, and what we’re doing to fix the current issue.

How XP Buff Stacking Works in ESO
In ESO, all XP buffs stack with each other, with the exception of Psijic Ambrosia and the Crown Experience Scroll. Not counting the Jubilee Cake, these are the different types of XP buffs currently in the game.

• Alliance War Keep buff – 5% XP buff (applies only to monster and player-character kills)
• Crown Experience Scroll – 50% XP buff (does not stack with Psijic Ambrosia)
• ESO Plus – 10% XP buff
• Grouping buff – 10% XP buff
• Psijic Ambrosia – 50% XP buff (does not stack with Crown Experience Scroll)
• Rings of Mara buff – 10% XP buff
• Exploration Trait XP buff – Varies depending on how many armor pieces have the Trait (applies only to exploration XP)

It is currently possible to stack XP buffs for a total possible increase of 85% for most types of content. There is normally a cap in place that prevents any event (a quest completion, a monster kill, etc.) from granting more than 10% of your total level value. For the anniversary event, that cap was raised from 10% to 30%.

How the Jubilee Cake XP Buff Works
The Jubilee Cake buff for the ESO anniversary event should be stacking with the following XP buffs:

• Alliance War Keep buff
• Crown Experience Scroll OR Psijic Ambrosia
• ESO Plus
• Grouping buff
• Rings of Mara buff
• Exploration Trait XP buff

With the Jubilee Cake buff, you should be getting an additional 100% plus the total possible 85% detailed above, for a grand total of 185%* as the highest possible XP buff increase during the anniversary event. That is not currently happening, though, and the percentage is capping out at 100%. We’re looking into why, as that is not intended.

*Please note: The Alliance War Keep XP buff applies only to monster and player-character kills, and the Exploration Trait XP buff applies only to exploration XP

As part of this hotfix, we will also be changing the Jubilee Cake buff so that it is not removed upon player-character death—this will make it a bit more useful in Cyrodiil and Imperial City.

Thank you all for your patience and dedication—now let’s eat some cake!

Burning_Talons

Vox wrote: »

Burning_Talons wrote: »

ADarklore wrote: »

So my question is... if ZOS refunds the money for Crowns, should they also then prohibit those players that receive a refund from the extra two days of Cake buff? After all, that would be double-dipping in a sense. Because ZOS is giving us an extra 48 hours of 100% XP gain as compensation for the non-stacking problem... but now some people are wanting a refund for what they paid to gain 50% XP too.

I knew nothing of the extension

Obliterate wrote: »

ZOS_JessicaFolsom wrote: »

Hi everyone!

We have an update for you on this issue. Please see our post, here. (Also quoted below.)

ZOS_JessicaFolsom wrote: »

Hi everyone,

When we pushed the anniversary event live last night, we discovered that the Jubilee Cake XP buff stacking was not working as we intended. We are currently testing a fix that, once implemented, will allow for the intended XP buff stacking so you can reach a total possible increase of 185%. We plan to roll out this fix tomorrow (4/5). We’ll provide the exact time tomorrow, and notify everyone when the hotfix is complete.

We will also be extending the ESO anniversary event by two days, so it will now end on Tuesday, April 12th at 8PM EDT.

In this post, you’ll find a brief explanation of how XP buff stacking works in ESO, how it is supposed to be working with the Jubilee Cake XP buff versus what is actually happening in-game right now, and what we’re doing to fix the current issue.

How XP Buff Stacking Works in ESO
In ESO, all XP buffs stack with each other, with the exception of Psijic Ambrosia and the Crown Experience Scroll. Not counting the Jubilee Cake, these are the different types of XP buffs currently in the game.

• Alliance War Keep buff – 5% XP buff (applies only to monster and player-character kills)
• Crown Experience Scroll – 50% XP buff (does not stack with Psijic Ambrosia)
• ESO Plus – 10% XP buff
• Grouping buff – 10% XP buff
• Psijic Ambrosia – 50% XP buff (does not stack with Crown Experience Scroll)
• Rings of Mara buff – 10% XP buff
• Exploration Trait XP buff – Varies depending on how many armor pieces have the Trait (applies only to exploration XP)

It is currently possible to stack XP buffs for a total possible increase of 85% for most types of content. There is normally a cap in place that prevents any event (a quest completion, a monster kill, etc.) from granting more than 10% of your total level value. For the anniversary event, that cap was raised from 10% to 30%.

How the Jubilee Cake XP Buff Works
The Jubilee Cake buff for the ESO anniversary event should be stacking with the following XP buffs:

• Alliance War Keep buff
• Crown Experience Scroll OR Psijic Ambrosia
• ESO Plus
• Grouping buff
• Rings of Mara buff
• Exploration Trait XP buff

With the Jubilee Cake buff, you should be getting an additional 100% plus the total possible 85% detailed above, for a grand total of 185%* as the highest possible XP buff increase during the anniversary event. That is not currently happening, though, and the percentage is capping out at 100%. We’re looking into why, as that is not intended.

*Please note: The Alliance War Keep XP buff applies only to monster and player-character kills, and the Exploration Trait XP buff applies only to exploration XP

As part of this hotfix, we will also be changing the Jubilee Cake buff so that it is not removed upon player-character death—this will make it a bit more useful in Cyrodiil and Imperial City.

Thank you all for your patience and dedication—now let’s eat some cake!

Read edit

ADarklore

Slurg wrote: »

ADarklore wrote: »

So my question is... if ZOS refunds the money for Crowns, should they also then prohibit those players that receive a refund from the extra two days of Cake buff? After all, that would be double-dipping in a sense. Because ZOS is giving us an extra 48 hours of 100% XP gain as compensation for the non-stacking problem... but now some people are wanting a refund for what they paid to gain 50% XP too.

Most businesses - the ones that want to serve their customers - would want to compensate their customers for the inconvenience even if they get a little more out of the deal than they would have before.

Most businesses aren't an online MMO that most likely doesn't have an easy way of tracking and refunding who used what item at what time either... seems to me this would be a logistical nightmare in figuring out how to refund/return whatever buff was used. Heck, even I used a couple of XP Scrolls before learning they weren't stacking, but am I asking for a refund, NO. Reason... ZOS didn't have to give us this Cake for FREE, and I also figure that I was still getting 50% more XP than I would have been getting without the cake. Guess I'm just one of those people who like to see the glass as half-full and doesn't go through life feeling like the world is trying to rip me off every step of the way and that I need some type of compensation when mistakes occur.

Acharnor

In my opinion it would be great for those folks who wasted a scroll to get a replacement or something. The extra couple days is fantastic and more than makes up for the shot of Psijic Ambrosia I quaffed to no effect. I think it is just the right thing to do! Can't wait for that fix and to really get leveling tonight.

neville_bart0s

ADarklore wrote: »

Slurg wrote: »

ADarklore wrote: »

So my question is... if ZOS refunds the money for Crowns, should they also then prohibit those players that receive a refund from the extra two days of Cake buff? After all, that would be double-dipping in a sense. Because ZOS is giving us an extra 48 hours of 100% XP gain as compensation for the non-stacking problem... but now some people are wanting a refund for what they paid to gain 50% XP too.

Most businesses - the ones that want to serve their customers - would want to compensate their customers for the inconvenience even if they get a little more out of the deal than they would have before.

Most businesses aren't an online MMO that most likely doesn't have an easy way of tracking and refunding who used what item at what time either... seems to me this would be a logistical nightmare in figuring out how to refund/return whatever buff was used. Heck, even I used a couple of XP Scrolls before learning they weren't stacking, but am I asking for a refund, NO. Reason... ZOS didn't have to give us this Cake for FREE, and I also figure that I was still getting 50% more XP than I would have been getting without the cake. Guess I'm just one of those people who like to see the glass as half-full and doesn't go through life feeling like the world is trying to rip me off every step of the way and that I need some type of compensation when mistakes occur.

STFU kid, the man paid for something and he didnt get it. he and everyone else that used XP scrolls when they were bugged should be refunded.

OldManJim

Considering I had to pay to get the XP scrolls, I also would like the one I wasted to be replaced.

Eshelmen

Can I just say I bought 10 scrolls( even though I didn't) and get refunded too?

ADarklore

neville_bart0s wrote: »

ADarklore wrote: »

Slurg wrote: »

ADarklore wrote: »

So my question is... if ZOS refunds the money for Crowns, should they also then prohibit those players that receive a refund from the extra two days of Cake buff? After all, that would be double-dipping in a sense. Because ZOS is giving us an extra 48 hours of 100% XP gain as compensation for the non-stacking problem... but now some people are wanting a refund for what they paid to gain 50% XP too.

Most businesses - the ones that want to serve their customers - would want to compensate their customers for the inconvenience even if they get a little more out of the deal than they would have before.

Most businesses aren't an online MMO that most likely doesn't have an easy way of tracking and refunding who used what item at what time either... seems to me this would be a logistical nightmare in figuring out how to refund/return whatever buff was used. Heck, even I used a couple of XP Scrolls before learning they weren't stacking, but am I asking for a refund, NO. Reason... ZOS didn't have to give us this Cake for FREE, and I also figure that I was still getting 50% more XP than I would have been getting without the cake. Guess I'm just one of those people who like to see the glass as half-full and doesn't go through life feeling like the world is trying to rip me off every step of the way and that I need some type of compensation when mistakes occur.

STFU kid, the man paid for something and he didnt get it. he and everyone else that used XP scrolls when they were bugged should be refunded.

Kid? I'm FAR from being a kid... and I work 12-hour days... so nobody is paying my way. However, I also am not going to shed tears or throw a fit over losing a few dollars... I'm more thankful they are even offering this and have extended the duration than concerned about recompense. Yet, we see these posts all the time... "OMG, the servers were down for a few hours for maintenance, I should receive a portion of my subscription refunded."

Slurg

ADarklore wrote: »

Slurg wrote: »

ADarklore wrote: »

So my question is... if ZOS refunds the money for Crowns, should they also then prohibit those players that receive a refund from the extra two days of Cake buff? After all, that would be double-dipping in a sense. Because ZOS is giving us an extra 48 hours of 100% XP gain as compensation for the non-stacking problem... but now some people are wanting a refund for what they paid to gain 50% XP too.

Most businesses - the ones that want to serve their customers - would want to compensate their customers for the inconvenience even if they get a little more out of the deal than they would have before.

Most businesses aren't an online MMO that most likely doesn't have an easy way of tracking and refunding who used what item at what time either... seems to me this would be a logistical nightmare in figuring out how to refund/return whatever buff was used. Heck, even I used a couple of XP Scrolls before learning they weren't stacking, but am I asking for a refund, NO. Reason... ZOS didn't have to give us this Cake for FREE, and I also figure that I was still getting 50% more XP than I would have been getting without the cake. Guess I'm just one of those people who like to see the glass as half-full and doesn't go through life feeling like the world is trying to rip me off every step of the way and that I need some type of compensation when mistakes occur.

That's what customer support is there for. You may not want a refund from this particular business but if others do there is no earthly reason they shouldn't ask for some form of compensation if they open a support ticket. It's not about the world being unfair, it's about this company making a mistake.

Oldmanlawlor

I have taken out a ticket on this very issue.

I am sure that we were not purposely lied to. But I have requested for my scrolls to be replaced.

Voxicity

Burning_Talons wrote: »

Vox wrote: »

Burning_Talons wrote: »

ADarklore wrote: »

So my question is... if ZOS refunds the money for Crowns, should they also then prohibit those players that receive a refund from the extra two days of Cake buff? After all, that would be double-dipping in a sense. Because ZOS is giving us an extra 48 hours of 100% XP gain as compensation for the non-stacking problem... but now some people are wanting a refund for what they paid to gain 50% XP too.

I knew nothing of the extension

Obliterate wrote: »

ZOS_JessicaFolsom wrote: »

Hi everyone!

We have an update for you on this issue. Please see our post, here. (Also quoted below.)

ZOS_JessicaFolsom wrote: »

Hi everyone,

When we pushed the anniversary event live last night, we discovered that the Jubilee Cake XP buff stacking was not working as we intended. We are currently testing a fix that, once implemented, will allow for the intended XP buff stacking so you can reach a total possible increase of 185%. We plan to roll out this fix tomorrow (4/5). We’ll provide the exact time tomorrow, and notify everyone when the hotfix is complete.

We will also be extending the ESO anniversary event by two days, so it will now end on Tuesday, April 12th at 8PM EDT.

In this post, you’ll find a brief explanation of how XP buff stacking works in ESO, how it is supposed to be working with the Jubilee Cake XP buff versus what is actually happening in-game right now, and what we’re doing to fix the current issue.

How XP Buff Stacking Works in ESO
In ESO, all XP buffs stack with each other, with the exception of Psijic Ambrosia and the Crown Experience Scroll. Not counting the Jubilee Cake, these are the different types of XP buffs currently in the game.

• Alliance War Keep buff – 5% XP buff (applies only to monster and player-character kills)
• Crown Experience Scroll – 50% XP buff (does not stack with Psijic Ambrosia)
• ESO Plus – 10% XP buff
• Grouping buff – 10% XP buff
• Psijic Ambrosia – 50% XP buff (does not stack with Crown Experience Scroll)
• Rings of Mara buff – 10% XP buff
• Exploration Trait XP buff – Varies depending on how many armor pieces have the Trait (applies only to exploration XP)

It is currently possible to stack XP buffs for a total possible increase of 85% for most types of content. There is normally a cap in place that prevents any event (a quest completion, a monster kill, etc.) from granting more than 10% of your total level value. For the anniversary event, that cap was raised from 10% to 30%.

How the Jubilee Cake XP Buff Works
The Jubilee Cake buff for the ESO anniversary event should be stacking with the following XP buffs:

• Alliance War Keep buff
• Crown Experience Scroll OR Psijic Ambrosia
• ESO Plus
• Grouping buff
• Rings of Mara buff
• Exploration Trait XP buff

With the Jubilee Cake buff, you should be getting an additional 100% plus the total possible 85% detailed above, for a grand total of 185%* as the highest possible XP buff increase during the anniversary event. That is not currently happening, though, and the percentage is capping out at 100%. We’re looking into why, as that is not intended.

*Please note: The Alliance War Keep XP buff applies only to monster and player-character kills, and the Exploration Trait XP buff applies only to exploration XP

As part of this hotfix, we will also be changing the Jubilee Cake buff so that it is not removed upon player-character death—this will make it a bit more useful in Cyrodiil and Imperial City.

Thank you all for your patience and dedication—now let’s eat some cake!

Read edit

I don't care about what you had to say, was just pointing you to where it says there's an extension.

Burning_Talons

Vox wrote: »

Burning_Talons wrote: »

Vox wrote: »

Burning_Talons wrote: »

ADarklore wrote: »

So my question is... if ZOS refunds the money for Crowns, should they also then prohibit those players that receive a refund from the extra two days of Cake buff? After all, that would be double-dipping in a sense. Because ZOS is giving us an extra 48 hours of 100% XP gain as compensation for the non-stacking problem... but now some people are wanting a refund for what they paid to gain 50% XP too.

I knew nothing of the extension

Obliterate wrote: »

ZOS_JessicaFolsom wrote: »

Hi everyone!

We have an update for you on this issue. Please see our post, here. (Also quoted below.)

ZOS_JessicaFolsom wrote: »

Hi everyone,

When we pushed the anniversary event live last night, we discovered that the Jubilee Cake XP buff stacking was not working as we intended. We are currently testing a fix that, once implemented, will allow for the intended XP buff stacking so you can reach a total possible increase of 185%. We plan to roll out this fix tomorrow (4/5). We’ll provide the exact time tomorrow, and notify everyone when the hotfix is complete.

We will also be extending the ESO anniversary event by two days, so it will now end on Tuesday, April 12th at 8PM EDT.

In this post, you’ll find a brief explanation of how XP buff stacking works in ESO, how it is supposed to be working with the Jubilee Cake XP buff versus what is actually happening in-game right now, and what we’re doing to fix the current issue.

How XP Buff Stacking Works in ESO
In ESO, all XP buffs stack with each other, with the exception of Psijic Ambrosia and the Crown Experience Scroll. Not counting the Jubilee Cake, these are the different types of XP buffs currently in the game.

• Alliance War Keep buff – 5% XP buff (applies only to monster and player-character kills)
• Crown Experience Scroll – 50% XP buff (does not stack with Psijic Ambrosia)
• ESO Plus – 10% XP buff
• Grouping buff – 10% XP buff
• Psijic Ambrosia – 50% XP buff (does not stack with Crown Experience Scroll)
• Rings of Mara buff – 10% XP buff
• Exploration Trait XP buff – Varies depending on how many armor pieces have the Trait (applies only to exploration XP)

It is currently possible to stack XP buffs for a total possible increase of 85% for most types of content. There is normally a cap in place that prevents any event (a quest completion, a monster kill, etc.) from granting more than 10% of your total level value. For the anniversary event, that cap was raised from 10% to 30%.

How the Jubilee Cake XP Buff Works
The Jubilee Cake buff for the ESO anniversary event should be stacking with the following XP buffs:

• Alliance War Keep buff
• Crown Experience Scroll OR Psijic Ambrosia
• ESO Plus
• Grouping buff
• Rings of Mara buff
• Exploration Trait XP buff

With the Jubilee Cake buff, you should be getting an additional 100% plus the total possible 85% detailed above, for a grand total of 185%* as the highest possible XP buff increase during the anniversary event. That is not currently happening, though, and the percentage is capping out at 100%. We’re looking into why, as that is not intended.

*Please note: The Alliance War Keep XP buff applies only to monster and player-character kills, and the Exploration Trait XP buff applies only to exploration XP

As part of this hotfix, we will also be changing the Jubilee Cake buff so that it is not removed upon player-character death—this will make it a bit more useful in Cyrodiil and Imperial City.

Thank you all for your patience and dedication—now let’s eat some cake!

Read edit

I don't care about what you had to say, was just pointing you to where it says there's an extension.

Okay Mr.Grumps I thought you were the guy who I was talking too

Voxicity

Burning_Talons wrote: »

Vox wrote: »

Burning_Talons wrote: »

Vox wrote: »

Burning_Talons wrote: »

ADarklore wrote: »

So my question is... if ZOS refunds the money for Crowns, should they also then prohibit those players that receive a refund from the extra two days of Cake buff? After all, that would be double-dipping in a sense. Because ZOS is giving us an extra 48 hours of 100% XP gain as compensation for the non-stacking problem... but now some people are wanting a refund for what they paid to gain 50% XP too.

I knew nothing of the extension

Obliterate wrote: »

ZOS_JessicaFolsom wrote: »

Hi everyone!

We have an update for you on this issue. Please see our post, here. (Also quoted below.)

ZOS_JessicaFolsom wrote: »

Hi everyone,

When we pushed the anniversary event live last night, we discovered that the Jubilee Cake XP buff stacking was not working as we intended. We are currently testing a fix that, once implemented, will allow for the intended XP buff stacking so you can reach a total possible increase of 185%. We plan to roll out this fix tomorrow (4/5). We’ll provide the exact time tomorrow, and notify everyone when the hotfix is complete.

We will also be extending the ESO anniversary event by two days, so it will now end on Tuesday, April 12th at 8PM EDT.

In this post, you’ll find a brief explanation of how XP buff stacking works in ESO, how it is supposed to be working with the Jubilee Cake XP buff versus what is actually happening in-game right now, and what we’re doing to fix the current issue.

How XP Buff Stacking Works in ESO
In ESO, all XP buffs stack with each other, with the exception of Psijic Ambrosia and the Crown Experience Scroll. Not counting the Jubilee Cake, these are the different types of XP buffs currently in the game.

• Alliance War Keep buff – 5% XP buff (applies only to monster and player-character kills)
• Crown Experience Scroll – 50% XP buff (does not stack with Psijic Ambrosia)
• ESO Plus – 10% XP buff
• Grouping buff – 10% XP buff
• Psijic Ambrosia – 50% XP buff (does not stack with Crown Experience Scroll)
• Rings of Mara buff – 10% XP buff
• Exploration Trait XP buff – Varies depending on how many armor pieces have the Trait (applies only to exploration XP)

It is currently possible to stack XP buffs for a total possible increase of 85% for most types of content. There is normally a cap in place that prevents any event (a quest completion, a monster kill, etc.) from granting more than 10% of your total level value. For the anniversary event, that cap was raised from 10% to 30%.

How the Jubilee Cake XP Buff Works
The Jubilee Cake buff for the ESO anniversary event should be stacking with the following XP buffs:

• Alliance War Keep buff
• Crown Experience Scroll OR Psijic Ambrosia
• ESO Plus
• Grouping buff
• Rings of Mara buff
• Exploration Trait XP buff

With the Jubilee Cake buff, you should be getting an additional 100% plus the total possible 85% detailed above, for a grand total of 185%* as the highest possible XP buff increase during the anniversary event. That is not currently happening, though, and the percentage is capping out at 100%. We’re looking into why, as that is not intended.

*Please note: The Alliance War Keep XP buff applies only to monster and player-character kills, and the Exploration Trait XP buff applies only to exploration XP

As part of this hotfix, we will also be changing the Jubilee Cake buff so that it is not removed upon player-character death—this will make it a bit more useful in Cyrodiil and Imperial City.

Thank you all for your patience and dedication—now let’s eat some cake!

Read edit

I don't care about what you had to say, was just pointing you to where it says there's an extension.

Okay Mr.Grumps I thought you were the guy who I was talking too

I'm not grumpy, I just simply didn't read or intend to read what you had to say cause I was just flicking through stuff during load screens. Saw your comment about the extension so thought I'd help out by quoting the source.

daemonios

ADarklore wrote: »

neville_bart0s wrote: »

ADarklore wrote: »

Slurg wrote: »

ADarklore wrote: »

So my question is... if ZOS refunds the money for Crowns, should they also then prohibit those players that receive a refund from the extra two days of Cake buff? After all, that would be double-dipping in a sense. Because ZOS is giving us an extra 48 hours of 100% XP gain as compensation for the non-stacking problem... but now some people are wanting a refund for what they paid to gain 50% XP too.

Most businesses - the ones that want to serve their customers - would want to compensate their customers for the inconvenience even if they get a little more out of the deal than they would have before.

Most businesses aren't an online MMO that most likely doesn't have an easy way of tracking and refunding who used what item at what time either... seems to me this would be a logistical nightmare in figuring out how to refund/return whatever buff was used. Heck, even I used a couple of XP Scrolls before learning they weren't stacking, but am I asking for a refund, NO. Reason... ZOS didn't have to give us this Cake for FREE, and I also figure that I was still getting 50% more XP than I would have been getting without the cake. Guess I'm just one of those people who like to see the glass as half-full and doesn't go through life feeling like the world is trying to rip me off every step of the way and that I need some type of compensation when mistakes occur.

STFU kid, the man paid for something and he didnt get it. he and everyone else that used XP scrolls when they were bugged should be refunded.

Kid? I'm FAR from being a kid... and I work 12-hour days... so nobody is paying my way. However, I also am not going to shed tears or throw a fit over losing a few dollars... I'm more thankful they are even offering this and have extended the duration than concerned about recompense. Yet, we see these posts all the time... "OMG, the servers were down for a few hours for maintenance, I should receive a portion of my subscription refunded."

Actually an MMO more than any other business can know everything its users are doing. It's called data mining/business intelligence. I'm sure they know exactly who bought and used scrolls in the past 2 days and I agree there should be a refund since they were bought and used under the assumption that they would stack.

P.S. I never used one myself since I never spent a crown in the store, but still think people who did should be refunded. If ZOS wants to play real people money games, they need to accept sometimes they'll be liable for refunds.

Ritzey01

ZOS is extending the time for using the Cake by 2 days, if you used scrolls totaling more time than 2 days i am sure they will refund them to you.

Mcwoods55

Do you know how hard it would be to go through and refund everyone for their loss? I am on PS4 and used 3 scrolls the first night it hit as well (600 crown) and I am not yelling for a refund. It would be nice but I think the extra 2 days is sufficient. Maybe do a flash sell on scrolls 50% off for a day ( and because they love us they should do assistants too! LOL).

NewBlacksmurf

ADarklore wrote: »

So my question is... if ZOS refunds the money for Crowns, should they also then prohibit those players that receive a refund from the extra two days of Cake buff? After all, that would be double-dipping in a sense. Because ZOS is giving us an extra 48 hours of 100% XP gain as compensation for the non-stacking problem... but now some people are wanting a refund for what they paid to gain 50% XP too.

Why would anyone who used any scroll or potion not be refunded?

It literally wasn't giving them any exp bonuses as they said it would. I don't understand how 0% bonus when the expected amount is 50% or more could be considered double dipping in any means or logic.

Please elaborate

bigted209

1 scroll=2 hours. Psyjic Ambrosia is what, 30 mins I think? They are giving us an additional 48 hours. I think that more than makes up for the "loss".

This is coming from someone who used a scroll in conjunction as well under the guise of what was told to us. Chalk it up and move on, so many bigger things to worry about

vyndral13preub18_ESO

I guess im confused? Why do people keep posting, I used scrolls and you dont see me asking for money back!

What exactly does that have to do with anything? Some people dont ask for money back when they dont get what they asked for at a resturant. Some people dont ask for money back when they get an item home from the store and it is broke .

None of that changes the fact that those people that do ask for their money back should get their money back.

jamesharv2005ub17_ESO

Burning_Talons wrote: »

Since I used a few scrolls thinking they stack only for them to not work at all when hsing a scroll will I be funded my scrolls back @ZOS_GinaBruno

I bet if you open a ticket they will refund either scrolls or crowns. They refunded my friend who didnt research the assistant banker before he bought it.