Update 47 is now available for testing on the PTS! You can read the latest patch notes here: https://forums.elderscrollsonline.com/en/discussion/680228
Maintenance for the week of July 7:
· [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – July 9, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – July 9, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
· [COMPLETE] ESO Store and Account System for maintenance – July 9, 12:00PM EDT (16:00 UTC) - 3:00PM EDT (19:00 UTC)
· [COMPLETE] Xbox: NA and EU megaservers for patch maintenance – July 9, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
· [COMPLETE] PlayStation®: NA and EU megaservers for patch maintenance – July 9, 6:00AM EDT (10:00 UTC) - 12:00PM EDT (16:00 UTC)
· [COMPLETE] ESO Store and Account System for maintenance – July 9, 12:00PM EDT (16:00 UTC) - 3:00PM EDT (19:00 UTC)
ZOS please start offering bounties on bugs
HeroOfNone
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✭
✭
A simple suggestion: Start offering bounties for folks that report and document bugs. Rewards can include gold, bags, crowns, or useful game items that won't cost you anything monetarily. This could be expanded to anyone using the feedback system, but starting small seems better. We've talk about similar rewards for PTS testing, but it's time we do something.
Your largest group of testers are right here, in the player community, but a lot don't report because:
- It's a hassle to report
- They want to continue to benefit from it
- They think it's already a known bug
- They don't see a benefit to reporting it
- the PTS download is too large (PTS feedback)
Offering a reward mitigates this and gives reasons for folks to interact more in the feedback system.
It should be apparent from the last PTS that community involvement in bug tracking is also down. A major update on the Thieves Guild DLC but most of the feedback on the forums was about PVP and abilities. The number of posts and apparent testers on the PTS server as compared to the Imperial City PTS is only a fraction. This may also account for a lot of the bugs thst made it to the live server, by comparison.
If you need a simple solution for this:
1. Submitting anything into the feedback system results in a once a day reward of 300 gold. It can be positive, negative, a bug, whatever, as long as it's not repeating a prior ticket.
2. New confirmed bugs will prompt a service tech to reward a coffer of goods to the user. A crafting bundle, thieving bundle, dungeon bundle, or a rewards for the worthy bundle, depending on the nature of the bug.
3. Submitting feedback from the PTS server will trigger a 100 to 500 crown reward during major patch or DLC updates
4. Finding major bugs on PTS may result in additional crown rewards, after confirmed with support.
5. At the end of a major DLC, raffle off two or three feedback submitters to get crowns equal to the next DLC's collectors edition, just one feedback ticket on PTS needed to enter
Hopefully this will increase the feedback and get players more invested again.
Edited by HeroOfNone on March 23, 2016 2:22PM Your largest group of testers are right here, in the player community, but a lot don't report because:
- It's a hassle to report
- They want to continue to benefit from it
- They think it's already a known bug
- They don't see a benefit to reporting it
- the PTS download is too large (PTS feedback)
Offering a reward mitigates this and gives reasons for folks to interact more in the feedback system.
It should be apparent from the last PTS that community involvement in bug tracking is also down. A major update on the Thieves Guild DLC but most of the feedback on the forums was about PVP and abilities. The number of posts and apparent testers on the PTS server as compared to the Imperial City PTS is only a fraction. This may also account for a lot of the bugs thst made it to the live server, by comparison.
If you need a simple solution for this:
1. Submitting anything into the feedback system results in a once a day reward of 300 gold. It can be positive, negative, a bug, whatever, as long as it's not repeating a prior ticket.
2. New confirmed bugs will prompt a service tech to reward a coffer of goods to the user. A crafting bundle, thieving bundle, dungeon bundle, or a rewards for the worthy bundle, depending on the nature of the bug.
3. Submitting feedback from the PTS server will trigger a 100 to 500 crown reward during major patch or DLC updates
4. Finding major bugs on PTS may result in additional crown rewards, after confirmed with support.
5. At the end of a major DLC, raffle off two or three feedback submitters to get crowns equal to the next DLC's collectors edition, just one feedback ticket on PTS needed to enter
Hopefully this will increase the feedback and get players more invested again.
4
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The Uninvited✭✭✭✭✭
✭HeroOfNone wrote: »It should be apparent from the last PTS that community involvement in bug tracking is also down. A major update on the Thieves Guild DLC but most of the feedback on the forums was about PVP and abilities. The number of posts and apparent testers on the PTS server as compared to the Imperial City PTS is only a fraction. This may also account for a lot of the bugs thst made it to the live server, by comparison.
To be honest, there seemed to be almost no bugs on the PTS Thieves guild update. The one that made it to the live servers is definitely not the same.Pandora's Promise (rip) | LND | Pactriotic | IKnowWhatUDidLastWinter's | The Uninvited |
Ride the paranoia | All life is pain | Only the grave is real1 -
HeroOfNone✭✭✭✭✭
✭The Uninvited wrote: »HeroOfNone wrote: »It should be apparent from the last PTS that community involvement in bug tracking is also down. A major update on the Thieves Guild DLC but most of the feedback on the forums was about PVP and abilities. The number of posts and apparent testers on the PTS server as compared to the Imperial City PTS is only a fraction. This may also account for a lot of the bugs thst made it to the live server, by comparison.
To be honest, there seemed to be almost no bugs on the PTS Thieves guild update. The one that made it to the live servers is definitely not the same.
Seperate issue but it's still an important to note the PTS install does seem to be different.
But there were bugs that were brought up on live that appeared back on PTS as well, along with lacking feedback for almost anything thieves guild related. More testers and consistent patching to live still benefits us all.Edited by HeroOfNone on March 23, 2016 2:53PM1 -
Miwerton✭✭✭Well that is one thing that would be great, But the main problem lies with the managment at zos.
Since there next to no comunication between the various deparments in zos, leading to the ones addresing coding, don't really know what is broken and what work they simply have to grind out something fast because of deadlines, which rarely gives good results.
At least one thing that would be good were if it was a better bug section, where the list of all confirmed bugs, and skills/abilties not working the way they are said to were listed.0 -
Samadhi✭✭✭✭✭
✭✭✭HeroOfNone wrote: »...
Your largest group of testers are right here, in the player community, but a lot don't report because:
- It's a hassle to report
- They want to continue to benefit from it
- They think it's already a known bug
- They don't see a benefit to reporting it
- the PTS download is too large (PTS feedback)
...
My biggest deterrent from bothering to report bugs any longer is that they take forever to get fixed, or sometimes never get fixed anyway.
The biggest incentive ZOS could give me to resume and continue reporting bugs is timely solutions to bugs that players report.
If ZOS could fix bugs with the haste that they nerf parts of the game based on a handful of feedback, their game would be golden in terms of QA.
As a player and a paying customer, I should not have to be part of the "largest group of testers."
However, would be willing to accept that role, if playing that role was actually met with a frequency of results.
Just want to see this game do well."If you want others to be happy, practice compassion. If you want to be happy, practice compassion." -- the 14th Dalai Lama
Wisdom is doing Now that which benefits you later.
2 -
HeroOfNone✭✭✭✭✭
✭Well that is one thing that would be great, But the main problem lies with the managment at zos.
Since there next to no comunication between the various deparments in zos, leading to the ones addresing coding, don't really know what is broken and what work they simply have to grind out something fast because of deadlines, which rarely gives good results.
At least one thing that would be good were if it was a better bug section, where the list of all confirmed bugs, and skills/abilties not working the way they are said to were listed.
Feel that's getting way off topic and we're looking for reasons to bash ZOS. I'm unaware how much they talk internally, as I'm sure you do, but I can infer there is some sort of communication, otherwise changes like no stamina when blocking would result in impossible dungeons. The change to allow a 64 bit client seems to be a major one, but they gave us the same amount of time to test as with IC & prior updates, which also had major changes. The thing I see lacking this go around is the lack of participation on part of the community.
A better bug tracking system would be nice howevwr, but I addressed issues like that in more detail on my Communication with ZOS (suggestions & recommendations) post.0 -
HeroOfNone✭✭✭✭✭
✭HeroOfNone wrote: »...
Your largest group of testers are right here, in the player community, but a lot don't report because:
- It's a hassle to report
- They want to continue to benefit from it
- They think it's already a known bug
- They don't see a benefit to reporting it
- the PTS download is too large (PTS feedback)
...
My biggest deterrent from bothering to report bugs any longer is that they take forever to get fixed, or sometimes never get fixed anyway.
The biggest incentive ZOS could give me to resume and continue reporting bugs is timely solutions to bugs that players report.
If ZOS could fix bugs with the haste that they nerf parts of the game based on a handful of feedback, their game would be golden in terms of QA.
As a player and a paying customer, I should not have to be part of the "largest group of testers."
However, would be willing to accept that role, if playing that role was actually met with a frequency of results.
Just want to see this game do well.
If an issue is not reported, it may never be fixed, since they don't know there is an issue. The bounty is a reward to help lessen the burden of being affected for the bug and to thank you for taking the time to report it. If you have to be delayed for 10 minutes because of a bug affected you like this and you need to F1 to fill out the reporr, it only seems right you be compensated for that time right?
As for the testers groups; The customers are the largest test group you have in any application, though not always the most skilled. Still, some think way outside of the box and find things anone else would overlook and it should be encouraged.0 -
Samadhi✭✭✭✭✭
✭✭✭HeroOfNone wrote: »HeroOfNone wrote: »...
Your largest group of testers are right here, in the player community, but a lot don't report because:
- It's a hassle to report
- They want to continue to benefit from it
- They think it's already a known bug
- They don't see a benefit to reporting it
- the PTS download is too large (PTS feedback)
...
My biggest deterrent from bothering to report bugs any longer is that they take forever to get fixed, or sometimes never get fixed anyway.
The biggest incentive ZOS could give me to resume and continue reporting bugs is timely solutions to bugs that players report.
If ZOS could fix bugs with the haste that they nerf parts of the game based on a handful of feedback, their game would be golden in terms of QA.
As a player and a paying customer, I should not have to be part of the "largest group of testers."
However, would be willing to accept that role, if playing that role was actually met with a frequency of results.
Just want to see this game do well.
If an issue is not reported, it may never be fixed, since they don't know there is an issue. The bounty is a reward to help lessen the burden of being affected for the bug and to thank you for taking the time to report it. If you have to be delayed for 10 minutes because of a bug affected you like this and you need to F1 to fill out the reporr, it only seems right you be compensated for that time right?
As for the testers groups; The customers are the largest test group you have in any application, though not always the most skilled. Still, some think way outside of the box and find things anone else would overlook and it should be encouraged.
Even if an issue is reported, it may never be fixed.
Do not, personally at least, care about receiving any compensation for reporting a bug's existence. Simply want the bug to be fixed.
There has not been enough consistency in seeing them fixed for me to keep bothering though."If you want others to be happy, practice compassion. If you want to be happy, practice compassion." -- the 14th Dalai Lama
Wisdom is doing Now that which benefits you later.
0 -
Miwerton✭✭✭HeroOfNone wrote: »Well that is one thing that would be great, But the main problem lies with the managment at zos.
Since there next to no comunication between the various deparments in zos, leading to the ones addresing coding, don't really know what is broken and what work they simply have to grind out something fast because of deadlines, which rarely gives good results.
At least one thing that would be good were if it was a better bug section, where the list of all confirmed bugs, and skills/abilties not working the way they are said to were listed.
Feel that's getting way off topic and we're looking for reasons to bash ZOS. I'm unaware how much they talk internally, as I'm sure you do, but I can infer there is some sort of communication, otherwise changes like no stamina when blocking would result in impossible dungeons. The change to allow a 64 bit client seems to be a major one, but they gave us the same amount of time to test as with IC & prior updates, which also had major changes. The thing I see lacking this go around is the lack of participation on part of the community.
A better bug tracking system would be nice howevwr, but I addressed issues like that in more detail on my Communication with ZOS (suggestions & recommendations) post.
What I was going from was the reports on the work enviroment in zos, where those working have stated that fact of little communication between the departments, which they also have said they would like to have fixed, as it would make the work go smoother with less conflicts that could have all been avoided with better comunication.0 -
Benie✭✭✭The only "reward" I want is knowing ZoS will fix the issue I report, which is why I'm paying for ESO+ (hoping it'll give them more money to invest in the game).
I don't need to be handed a box of chocolates for 'being a good boy' after reporting a bug. I expect ZoS to do their jobs as developers.Edited by Benie on March 23, 2016 4:24PM--Char info updated as of March 23rd, 2016 - PC NA--
Benie - VR1 Argonian Stam DragonKnight (2H Sword/Bow/WW)
Beniee - VR3 Nord Mag Sorcerer (Destruction Staff)
Well-known hotbar button spammer1 -
notimetocare✭✭✭✭✭
✭HeroOfNone wrote: »A simple suggestion: Start offering bounties for folks that report and document bugs. Rewards can include gold, bags, crowns, or useful game items that won't cost you anything monetarily. This could be expanded to anyone using the feedback system, but starting small seems better. We've talk about similar rewards for PTS testing, but it's time we do something.
Your largest group of testers are right here, in the player community, but a lot don't report because:
- It's a hassle to report
- They want to continue to benefit from it
- They think it's already a known bug
- They don't see a benefit to reporting it
- the PTS download is too large (PTS feedback)
Offering a reward mitigates this and gives reasons for folks to interact more in the feedback system.
It should be apparent from the last PTS that community involvement in bug tracking is also down. A major update on the Thieves Guild DLC but most of the feedback on the forums was about PVP and abilities. The number of posts and apparent testers on the PTS server as compared to the Imperial City PTS is only a fraction. This may also account for a lot of the bugs thst made it to the live server, by comparison.
If you need a simple solution for this:
1. Submitting anything into the feedback system results in a once a day reward of 300 gold. It can be positive, negative, a bug, whatever, as long as it's not repeating a prior ticket.
2. New confirmed bugs will prompt a service tech to reward a coffer of goods to the user. A crafting bundle, thieving bundle, dungeon bundle, or a rewards for the worthy bundle, depending on the nature of the bug.
3. Submitting feedback from the PTS server will trigger a 100 to 500 crown reward during major patch or DLC updates
4. Finding major bugs on PTS may result in additional crown rewards, after confirmed with support.
5. At the end of a major DLC, raffle off two or three feedback submitters to get crowns equal to the next DLC's collectors edition, just one feedback ticket on PTS needed to enter
Hopefully this will increase the feedback and get players more invested again.
The only reward a player should need is a game they can play. Might sound rude, but its just logical. No game company can produce bugfree content without testing content, and the vast majority of companies don't that the resource to pay testers internally.
To answer each of your points:
-It is the players problem they are too lazy to report. They make the game worse with laziness.
-Again, their problem for being stupid. Best solution is to start banning exploiters.
-Again, their stupidity. Even if the bug is known, any person can report what happened for them and give valuable info.
-Again, their the stupid ones that don't understand feedback is needed for the game to be debugged.
-Again, their own stupidity for constantly deleting the pts files.
See where this is going? If players want a good game, they have to help the company. ZoS is smaller than most, the game is smaller that most. If players don't care to help and just want to cry, the game will die. Want a good game? Contribute. Want a bad game? As for handouts for pretending you want a good game.0 -
mr_wazzabi✭✭✭✭✭
✭It would be nice to get a kuta or tempering alloy for every bug that's confirmed once it gets to the devs =DEdited by mr_wazzabi on March 23, 2016 4:51PMBosmer Stamina NB
Altmer Magicka TEMP
Dunmer DK both stam/mag (depends what I feel like)
Altmer Magicka NB
Breton Magicka Sorc
Redguard Stam Sorc
Max CP0 -
HeroOfNone✭✭✭✭✭
✭HeroOfNone wrote: »HeroOfNone wrote: »...
Your largest group of testers are right here, in the player community, but a lot don't report because:
- It's a hassle to report
- They want to continue to benefit from it
- They think it's already a known bug
- They don't see a benefit to reporting it
- the PTS download is too large (PTS feedback)
...
My biggest deterrent from bothering to report bugs any longer is that they take forever to get fixed, or sometimes never get fixed anyway.
The biggest incentive ZOS could give me to resume and continue reporting bugs is timely solutions to bugs that players report.
If ZOS could fix bugs with the haste that they nerf parts of the game based on a handful of feedback, their game would be golden in terms of QA.
As a player and a paying customer, I should not have to be part of the "largest group of testers."
However, would be willing to accept that role, if playing that role was actually met with a frequency of results.
Just want to see this game do well.
If an issue is not reported, it may never be fixed, since they don't know there is an issue. The bounty is a reward to help lessen the burden of being affected for the bug and to thank you for taking the time to report it. If you have to be delayed for 10 minutes because of a bug affected you like this and you need to F1 to fill out the reporr, it only seems right you be compensated for that time right?
As for the testers groups; The customers are the largest test group you have in any application, though not always the most skilled. Still, some think way outside of the box and find things anone else would overlook and it should be encouraged.
Even if an issue is reported, it may never be fixed.
Do not, personally at least, care about receiving any compensation for reporting a bug's existence. Simply want the bug to be fixed.
There has not been enough consistency in seeing them fixed for me to keep bothering though.
They fix a good number of issues, which you can observe in the patch notes section, however knowing the total number reported is a seperate issue which I've addressed earlier . While I'd like most issues solved ASAP, you've got to be realistic that dome things are simple or large, and take varying degrees of time to fix. Early reports though will help speed that up though.HeroOfNone wrote: »Well that is one thing that would be great, But the main problem lies with the managment at zos.
Since there next to no comunication between the various deparments in zos, leading to the ones addresing coding, don't really know what is broken and what work they simply have to grind out something fast because of deadlines, which rarely gives good results.
At least one thing that would be good were if it was a better bug section, where the list of all confirmed bugs, and skills/abilties not working the way they are said to were listed.
Feel that's getting way off topic and we're looking for reasons to bash ZOS. I'm unaware how much they talk internally, as I'm sure you do, but I can infer there is some sort of communication, otherwise changes like no stamina when blocking would result in impossible dungeons. The change to allow a 64 bit client seems to be a major one, but they gave us the same amount of time to test as with IC & prior updates, which also had major changes. The thing I see lacking this go around is the lack of participation on part of the community.
A better bug tracking system would be nice howevwr, but I addressed issues like that in more detail on my Communication with ZOS (suggestions & recommendations) post.
What I was going from was the reports on the work enviroment in zos, where those working have stated that fact of little communication between the departments, which they also have said they would like to have fixed, as it would make the work go smoother with less conflicts that could have all been avoided with better comunication.
If you have any articles on this please share, I've only heard a few discussions about their working environment. Still that shouldn't affect players reporting of bugs, and is a differenttopic that may deserve it's own post.The only "reward" I want is knowing ZoS will fix the issue I report, which is why I'm paying for ESO+ (hoping it'll give them more money to invest in the game).
I don't need to be handed a box of chocolates for 'being a good boy' after reporting a bug. I expect ZoS to do their jobs as developers.notimetocare wrote: »HeroOfNone wrote: »A simple suggestion: Start offering bounties for folks that report and document bugs. Rewards can include gold, bags, crowns, or useful game items that won't cost you anything monetarily. This could be expanded to anyone using the feedback system, but starting small seems better. We've talk about similar rewards for PTS testing, but it's time we do something.
Your largest group of testers are right here, in the player community, but a lot don't report because:
- It's a hassle to report
- They want to continue to benefit from it
- They think it's already a known bug
- They don't see a benefit to reporting it
- the PTS download is too large (PTS feedback)
Offering a reward mitigates this and gives reasons for folks to interact more in the feedback system.
It should be apparent from the last PTS that community involvement in bug tracking is also down. A major update on the Thieves Guild DLC but most of the feedback on the forums was about PVP and abilities. The number of posts and apparent testers on the PTS server as compared to the Imperial City PTS is only a fraction. This may also account for a lot of the bugs thst made it to the live server, by comparison.
If you need a simple solution for this:
1. Submitting anything into the feedback system results in a once a day reward of 300 gold. It can be positive, negative, a bug, whatever, as long as it's not repeating a prior ticket.
2. New confirmed bugs will prompt a service tech to reward a coffer of goods to the user. A crafting bundle, thieving bundle, dungeon bundle, or a rewards for the worthy bundle, depending on the nature of the bug.
3. Submitting feedback from the PTS server will trigger a 100 to 500 crown reward during major patch or DLC updates
4. Finding major bugs on PTS may result in additional crown rewards, after confirmed with support.
5. At the end of a major DLC, raffle off two or three feedback submitters to get crowns equal to the next DLC's collectors edition, just one feedback ticket on PTS needed to enter
Hopefully this will increase the feedback and get players more invested again.
The only reward a player should need is a game they can play. Might sound rude, but its just logical. No game company can produce bugfree content without testing content, and the vast majority of companies don't that the resource to pay testers internally.
To answer each of your points:
-It is the players problem they are too lazy to report. They make the game worse with laziness.
-Again, their problem for being stupid. Best solution is to start banning exploiters.
-Again, their stupidity. Even if the bug is known, any person can report what happened for them and give valuable info.
-Again, their the stupid ones that don't understand feedback is needed for the game to be debugged.
-Again, their own stupidity for constantly deleting the pts files.
See where this is going? If players want a good game, they have to help the company. ZoS is smaller than most, the game is smaller that most. If players don't care to help and just want to cry, the game will die. Want a good game? Contribute. Want a bad game? As for handouts for pretending you want a good game.
To both of you: thank you for reporting the bugs that you have and contributing to the game. You are contributing to improvement of the game as a whole.
That said however, there are some that will always report bugs & some on the fence about reporting bugs. This simple recognizes some of these individuals on dome small way and help push others into the habit of reporting/testing things. I hardly see a downside of rewarding good behavior of those that take the time to fill out a bug report and help discover something new.0