Loggin issues 03/19/2016

covenant_merchant

@Kerafyrm lmao thought nobody watched his streams. I'll be sure to tell him that

shosho86

I am also unable to log in. Various error codes but in general i get the 201.

rosendoichinoveb17_ESO

I have also experienced the same issues as reported above. I also reviewed the "game consultant" test results., and here are the problematic parts:

Pinging launcher.bethesda.net [159.100.230.100] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 159.100.230.100:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

I did not notice anything abnormal about the other tracert or ping tests.

Re-ran the test twice, and antivirus and firewall services were disabled for the sake of testing.
I also flushed the DNS without any positive results!

does someone have a different IP for the "launcher.bethesda.net", so that I can add it to my hosts file?

covenant_merchant

Best error so far: "no valid internet connection"

Patouf

ESO is good but it is the worst for technical issues and progz'... and soon the worst for lead design.

Fortunately, LORE, immersion and community worth the risk !

Kerafyrm

kasa-obake wrote: »

@Kerafyrm lmao thought nobody watched his streams. I'll be sure to tell him that

Thanks

Amateur

form time to time i can login, i see characters, but after loading the game i can walk a few mins - nothing works and game redirect me back on login screen

Odanen

This time i'm entered the game and start to play... for a 2 minute. Then unknown error and cant login again.

Kerafyrm

kasa-obake wrote: »

Best error so far: "no valid internet connection"

yeah that one always top the charts .
still stuck with numbered errors for now ...

This kind of issues shouldn't go unoticed for so long, that's quite a shame really

sidebyside

[EU] I have the same problem too either error 200 or 201. Once managed to log but after 3-4 minutes it kicked me out and no luck anymore.
Damn I have to give up playing this game from Linux but as it seems I am unable to play it from windows as well

iritnem

Are we getting some compensation from ZOS because server goes off unexpectedly?

Kerafyrm

iritnem wrote: »

Are we getting some compensation from ZOS because server goes off unexpectedly?

I doubt that.

Rosvira

I love all these errors, everytime I get a new one it fills me with excitement

berlinsquirrelb16_ESO

Same Problem here. This is not the first time i encounter this kind of difficulties. Its the 3rd now since I started playing again in January`16....

iritnem

Kerafyrm wrote: »

iritnem wrote: »

Are we getting some compensation from ZOS because server goes off unexpectedly?

I doubt that.

Pay money

Be treated like a dog

Stay ok with that

covenant_merchant

@Rosvira Same here, I am just watching my screen and trembling with anticipation every time the "loading" gets replaced by an error. How wonderfully diverse and educational they all are.
Imagine now my disappointment when I stopped receiving errors. Now it just says an ordinary "unable to connect. retry in a few moments".
Great job Zeni Even your errors fail.

rosendoichinoveb17_ESO

kasa-obake wrote: »

Best error so far: "no valid internet connection"

It is not a bad internet connection. did you read my whole post? I said that all other traceroute tests and ping test went through.

Also the issue is intermittent. Here is the most recent tracert:
tracert: launcher.bethesda.net
1 2 ms 2 ms 2 ms home-77-70-58-1.megalan.bg [77.70.58.1]
2 92 ms 91 ms 92 ms 10.251.206.133
3 89 ms 91 ms 91 ms blackhole.prolexic.com [80.81.193.70]
4 41 ms 41 ms 43 ms unknown.prolexic.com [72.52.48.192]
5 87 ms 87 ms 111 ms unknown.prolexic.com [72.52.48.197]
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
...

ThePenthesilea

I was able to log in after trying 10 times or so. Errors were 108, 200, 201, 301, login timeout, "error...wait a few minutes".
Unfortunatly after 5' I was kicked out . Ingame email is very slow to respond and my toon isnt able to run. Getting into Cyrodill took way longer then usual.

Hope you'll find the cause of the trouble soon...*fingers crossed here

Shunq

iritnem wrote: »

Kerafyrm wrote: »

iritnem wrote: »

Are we getting some compensation from ZOS because server goes off unexpectedly?

I doubt that.

Pay money

Be treated like a dog

Stay ok with that

maybe we should pay money for another game

Amateur

perhaps this is due to DDOS atacks, i can login from time to time, with huuuge lags and ping 999+

Alexium

rosendoichinoveb17_ESO wrote: »

...
3 89 ms 91 ms 91 ms blackhole.prolexic.com [80.81.193.70]
...

I know it! Big Black Hole is our trouble.

Sorry me for this joke but it is all what I can to do now.

ZOS_GinaBruno

Hey guys! Just letting you know that we're aware of the situation, and are on it.

Amateur

looks like issue resolved - i was able to login

Kerafyrm

Amateur wrote: »

looks like issue resolved - i was able to login

resolved maybe not, but was abble to login again with long loading times

ZOS_GinaBruno

The issues aren't quite resolved yet, but again, we are actively working on it. We'll let you know as soon as everything is good to go!

ZOS_GinaBruno

And with that, it appears as though all issues are resolved. Let us know if you still aren't able to log in, and thanks for your patience!

Joo1973

ZOS_GinaBruno wrote: »

And with that, it appears as though all issues are resolved. Let us know if you still aren't able to log in, and thanks for your patience!

Unable to log in to US mega server from Victoria, Australia. Getting same errors as the EU guys did. Errors were 108, 200, 201, 301 and 210 patch error

tracert launcher.bethesda.net

1 <1 ms <1 ms <1 ms 192.168.0.1
2 24 ms 24 ms 25 ms melbpri-lns12.mel.vic.m2core.net.au [123.2.2.254]
3 26 ms 25 ms 25 ms 33.2.2.123.network.m2core.net.au [123.2.2.33]
4 25 ms 24 ms 24 ms Bundle-Ether18.lon77.melbourne.telstra.net [139.130.198.249]
5 25 ms 25 ms 25 ms bundle-ether11.exi-core10.melbourne.telstra.net [203.50.11.113]
6 60 ms 39 ms 40 ms bundle-ether12.chw-core10.sydney.telstra.net [203.50.11.124]
7 39 ms 40 ms 40 ms bundle-ether1.oxf-gw11.sydney.telstra.net [203.50.6.93]
8 42 ms 39 ms 39 ms bundle-ether1.sydo-core03.sydney.reach.com [203.50.13.98]
9 40 ms 43 ms 39 ms i-0-1-0-15.sydo-core04.bi.telstraglobal.net [202.84.222.54]
10 176 ms 177 ms 178 ms i-0-2-0-7.1wlt-core01.bx.telstraglobal.net [202.84.143.149]
11 * 216 ms * i-0-0-0-0.tlot02.bi.telstraglobal.net [202.40.149.142]
12 215 ms * * xe-11-2-0.edge1.losangeles6.level3.net [4.68.62.9]
13 * * 246 ms ae-4-90.edge2.Dallas1.Level3.net [4.69.145.203]
14 246 ms 246 ms * ae-4-90.edge2.Dallas1.Level3.net [4.69.145.203]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.

ping launcher.bethesda.net

Pinging launcher.bethesda.net [198.20.198.100] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 198.20.198.100:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Been trying for 5 hours now, I don't think you guys knew we were having trouble here also. cheers!

-Davlin

Auldjohn

Same here. Running Repair on EU. Will test again when that is complete, then test NA login.

Weird error about unable to initialize rendering. Not exact error message. If it occurs again I'll take a screenshot.

fimberhele

ZOS_GinaBruno wrote: »

And with that, it appears as though all issues are resolved. Let us know if you still aren't able to log in, and thanks for your patience!

And with that it appears that the issues are still happpening, I have repaired the game, reinstalled it, reapired it again and I don't have addons.

I still keep being logged out from the game (no error meessage)

chansschanssnrb19_ESO

ZOS_GinaBruno wrote: »

And with that, it appears as though all issues are resolved. Let us know if you still aren't able to log in, and thanks for your patience!

I still have exactly the same problems today again. So the issue is NOT fixed!