The issue is resolved, and the North American PC/Mac megaserver is now available. Thank you for your patience!
Hotfix 3/15 – DX11 Error Messaging (PC/Mac NA & EU) [COMPLETE]
ZOS_JessicaFolsom
Community Manager
This morning, we applied a hotfix to the PC/Mac North American and European megaservers to improve messaging for systems that are not DirectX 11 compatible. With today’s hotfix, when you load up ESO on a system that is not DirectX 11 compatible you will now get a pop-up message instead of simply crashing when pressing “Play.” The pop-up error says the following:
The hotfix will prompt a small file download of 140MB.Your DirectX version is unsupported. Get Help.
https://help.elderscrollsonline.com/app/answers/detail/a_id/32155
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