I am trying to switch my account on PS4 to another user on my PS4. I keep getting a error messeage "That user ID has already been linked to a different Sony Entertainment Network Account." I have already followed the steps to unlink the old account I just can not link the new one

Can support please help me fix this problem. No luck on getting any response on my support ticket.
Edited by Flutterberry3 on March 15, 2016 6:24AM