Screwing over loyal customers

clayboy7447_ESO

I would just like to thank the developers of ESO for the screwing i received upon downloading the latest update to my favorite game, and probably my favorite gaming series of all time. I have played the game since beta and now am being forced to pay at least $185 by my figures to possibly in a litlle while be screwed again because i can not afford a directx 13 or 15 or whatever the next requirement of my once favorite game may be, to paly a game i have loved since the first time i logged in at beta testing and have dedicated time to developing my character.

KallistaBlackheart

dx11 has been out for over six years. welcome to pc gaming. the rest of us who keep up our rigs would like the games we play to keep up as well.

good day.

seipher09

Pretend eso came out for Xbox one but you only have a Xbox 360. Same principle. Sadly things in gaming have to evolve. Luckily graphics cards you can find fairly priced. I'd recommend looking on newegg.com for an evga one or xfx one.

CP5

seipher09 wrote: »

Pretend eso came out for Xbox one but you only have a Xbox 360. Same principle. Sadly things in gaming have to evolve. Luckily graphics cards you can find fairly priced. I'd recommend looking on newegg.com for an evga one or xfx one.

Thing is, if you bought something that was labeled "Xbox 360" but then one day the cover magically changed to say "Xbox One" it would be a different story. ZOS did nothing to keep the pc community updated on their shift, and if you bought a game for one console and then had to buy a new one seemingly out of nowhere, how decent of ZOS is that?

KallistaBlackheart

CP5 wrote: »

seipher09 wrote: »

Pretend eso came out for Xbox one but you only have a Xbox 360. Same principle. Sadly things in gaming have to evolve. Luckily graphics cards you can find fairly priced. I'd recommend looking on newegg.com for an evga one or xfx one.

Thing is, if you bought something that was labeled "Xbox 360" but then one day the cover magically changed to say "Xbox One" it would be a different story. ZOS did nothing to keep the pc community updated on their shift, and if you bought a game for one console and then had to buy a new one seemingly out of nowhere, how decent of ZOS is that?

they have been talking about it for about a year now.....

sadownik

KallistaBlackheart wrote: »

CP5 wrote: »

seipher09 wrote: »

Pretend eso came out for Xbox one but you only have a Xbox 360. Same principle. Sadly things in gaming have to evolve. Luckily graphics cards you can find fairly priced. I'd recommend looking on newegg.com for an evga one or xfx one.

Thing is, if you bought something that was labeled "Xbox 360" but then one day the cover magically changed to say "Xbox One" it would be a different story. ZOS did nothing to keep the pc community updated on their shift, and if you bought a game for one console and then had to buy a new one seemingly out of nowhere, how decent of ZOS is that?

they have been talking about it for about a year now.....

They have been talking about ditching dx 10 support for the game? Do tell where and when?

jamesharv2005ub17_ESO

$35 plus shipping.



http://www.amazon.com/MSI-Profile-PCI-Express-R6450-MD1GD3-LP/dp/B004X6ABTM

CP5

sadownik wrote: »

KallistaBlackheart wrote: »

CP5 wrote: »

seipher09 wrote: »

Pretend eso came out for Xbox one but you only have a Xbox 360. Same principle. Sadly things in gaming have to evolve. Luckily graphics cards you can find fairly priced. I'd recommend looking on newegg.com for an evga one or xfx one.

Thing is, if you bought something that was labeled "Xbox 360" but then one day the cover magically changed to say "Xbox One" it would be a different story. ZOS did nothing to keep the pc community updated on their shift, and if you bought a game for one console and then had to buy a new one seemingly out of nowhere, how decent of ZOS is that?

they have been talking about it for about a year now.....

They have been talking about ditching dx 10 support for the game? Do tell where and when?

If they did talk about it they did so with the transparency of mud. Please, KallistaBlackheart, could you point out some links showing ZOS's attempts to give players any sort of heads up about being physically unable to play the game coming packed in this update?

Korax

KallistaBlackheart wrote: »

dx11 has been out for over six years. welcome to pc gaming. the rest of us who keep up our rigs would like the games we play to keep up as well.

good day.

I agree with you @KallistaBlackheart on this. A DX10 card is pretty old by any standards. I got an almost 6 year old DX11 card (2x NV 460 GTX) and that card in itself I have to clock settings back to enjoy the game. I'm even thinking its time to upgrade.

Why?

Because maybe any other game I'm thinking about playing would also Require a little bit more power like maybe Wolfenstein, Fallout 4 or the upcoming DOOM.

An MMOs are usually "Evergreen", unlike SP games that gets frozen-in-time after a few patches (if any). Its not like I've been expecting World of Warcraft still to support my then-flagship ATI X850XT (2004), just because WoW came out in 2005 and expecting it in 2016 to still work for me.

I'd suggest, those that have problems to buy the cheapest DX11 you can lay your hands on that has sufficient power to carry you until DX12 cards are readily available. I'm waiting for that exact thing, so I'm hanging on to my 6-year old DX11 ones till then. I'm quite sure once you got a DX12 card, you should be good to go for the next odd half decade or so.

I wouldn't even be surprized if Blizzard drops DX9 & DX10 and updates their engine for DX11 and newer only when Legion gets launched. Its not like Windows XP or Vista even feature anymore.

I'm assuming here those that do have these DX10 issues that can't buy a cheap DX11 replacement card are also not ESO Plus subscribers, like myself which can't afford that at this time.

A proper heads-up though would have been nice.

Kattemynte

Yes, having to pay to upgrade your computer to play the game can be annoying. But really, with the advancing technologies most games will not be using DX 9 or even 10 here in a couple years so upgrading now just means you will not be forced to upgrade again for another few years. Even cheap cards will be useful for these upcoming changes.

Kwivur

Poor guy...

Danikat

I'd like to know where and when they announced this change too.

I follow ESO on Facebook, I'm on the forums fairly regularly and of course I log into the game but the first I heard about it was when the patch notes announced the change had already happened.

Fortunately this particular change doesn't affect me, but I am now very concerned that I might miss out on changes that will prevent me from playing.

sadownik

Danikat wrote: »

I'd like to know where and when they announced this change too.

I follow ESO on Facebook, I'm on the forums fairly regularly and of course I log into the game but the first I heard about it was when the patch notes announced the change had already happened.

Fortunately this particular change doesn't affect me, but I am now very concerned that I might miss out on changes that will prevent me from playing.

Same here, i can log in and play (ofc all the plethora of bugs, crashes, lag excluded) but i wish such information was given directly to the consumers.

They do use mail for crown store full and promotions, cant imagine why they didnt use it for 1 short mail -" Hey dude make sure your GPU is dx 11 compatible otherwise you wont play the game after TG dlc hits. Best regards, Z."

FleetwoodSmack

The closest thing I've found is that they changed the system requirements page back in October of last year (just before they updated it this last time). While I share these frustrations, it's been confirmed by Gina that "Nvidia Geforce cards should be 400 series and above, and AMD HD Radeon should be 5000 series" will be able to launch the game. Some of the cards that fall around these points are dirt cheap. 20-30 dollars in some cases.

While I have to buy a new rig for proprietary issues, you shouldn't be spending more than 40 bucks if you're on a tight budget.

TheBrownWiener

I would just like to thank the developers of ESO for getting rid of 14-year-old technology and paving the way for a better visual experience for the vast majority of its loyal customers.

CP5

TheBrownWiener wrote: »

I would just like to thank the developers of ESO for getting rid of 14-year-old technology and paving the way for a better visual experience for the vast majority of its loyal customers.

Yes, because every good business knows that better lense flares >> players being able to use their product.

FleetwoodSmack

CP5 wrote: »

TheBrownWiener wrote: »

I would just like to thank the developers of ESO for getting rid of 14-year-old technology and paving the way for a better visual experience for the vast majority of its loyal customers.

Yes, because every good business knows that better lense flares >> players being able to use their product.

It's one argument that I keep seeing. What they don't get is how they post it isn't constructive. Rather than trying to diffuse things, they just don't care. It's not their problem, so in their mind, why should they care? I'm on board with your point though. Most definitely. Sadly I don't think ZOS will be a little more active in telling us critical information like this. I just feel bad for Gina. =/

CP5

IndyWendieGo wrote: »

CP5 wrote: »

TheBrownWiener wrote: »

I would just like to thank the developers of ESO for getting rid of 14-year-old technology and paving the way for a better visual experience for the vast majority of its loyal customers.

Yes, because every good business knows that better lense flares >> players being able to use their product.

It's one argument that I keep seeing. What they don't get is how they post it isn't constructive. Rather than trying to diffuse things, they just don't care. It's not their problem, so in their mind, why should they care? I'm on board with your point though. Most definitely. Sadly I don't think ZOS will be a little more active in telling us critical information like this. I just feel bad for Gina. =/

Gina gets thrown to the wolves way more often than she should be. But if ZOS tried keeping the wolves feed (by keeping us informed) it wouldn't get as bad.

FleetwoodSmack

CP5 wrote: »

IndyWendieGo wrote: »

CP5 wrote: »

TheBrownWiener wrote: »

I would just like to thank the developers of ESO for getting rid of 14-year-old technology and paving the way for a better visual experience for the vast majority of its loyal customers.

Yes, because every good business knows that better lense flares >> players being able to use their product.

It's one argument that I keep seeing. What they don't get is how they post it isn't constructive. Rather than trying to diffuse things, they just don't care. It's not their problem, so in their mind, why should they care? I'm on board with your point though. Most definitely. Sadly I don't think ZOS will be a little more active in telling us critical information like this. I just feel bad for Gina. =/

Gina gets thrown to the wolves way more often than she should be. But if ZOS tried keeping the wolves feed (by keeping us informed) it wouldn't get as bad.

Exactly. I mean I'm out of the game for at least a week. So I've just been trying keep people from getting too discouraged and passing information that tends to get buried. Especially that tidbit she gave about cards (rather than what was stated on the system requirements page). Gina deserves a raise for this as much as she's trying to help people.

CP5

IndyWendieGo wrote: »

CP5 wrote: »

IndyWendieGo wrote: »

CP5 wrote: »

TheBrownWiener wrote: »

I would just like to thank the developers of ESO for getting rid of 14-year-old technology and paving the way for a better visual experience for the vast majority of its loyal customers.

Yes, because every good business knows that better lense flares >> players being able to use their product.

It's one argument that I keep seeing. What they don't get is how they post it isn't constructive. Rather than trying to diffuse things, they just don't care. It's not their problem, so in their mind, why should they care? I'm on board with your point though. Most definitely. Sadly I don't think ZOS will be a little more active in telling us critical information like this. I just feel bad for Gina. =/

Gina gets thrown to the wolves way more often than she should be. But if ZOS tried keeping the wolves feed (by keeping us informed) it wouldn't get as bad.

Exactly. I mean I'm out of the game for at least a week. So I've just been trying keep people from getting too discouraged and passing information that tends to get buried. Especially that tidbit she gave about cards (rather than what was stated on the system requirements page). Gina deserves a raise for this as much as she's trying to help people.

Second that, if only ZOS's other departments could put some weight into PR.

DHale

You wanted them to fix our game it's what they are trying to do. So get a new computer or graphic card I bought a gaming laptop just to play this game so shad ap.

FleetwoodSmack

CP5 wrote: »

IndyWendieGo wrote: »

CP5 wrote: »

IndyWendieGo wrote: »

CP5 wrote: »

TheBrownWiener wrote: »

I would just like to thank the developers of ESO for getting rid of 14-year-old technology and paving the way for a better visual experience for the vast majority of its loyal customers.

Yes, because every good business knows that better lense flares >> players being able to use their product.

It's one argument that I keep seeing. What they don't get is how they post it isn't constructive. Rather than trying to diffuse things, they just don't care. It's not their problem, so in their mind, why should they care? I'm on board with your point though. Most definitely. Sadly I don't think ZOS will be a little more active in telling us critical information like this. I just feel bad for Gina. =/

Gina gets thrown to the wolves way more often than she should be. But if ZOS tried keeping the wolves feed (by keeping us informed) it wouldn't get as bad.

Exactly. I mean I'm out of the game for at least a week. So I've just been trying keep people from getting too discouraged and passing information that tends to get buried. Especially that tidbit she gave about cards (rather than what was stated on the system requirements page). Gina deserves a raise for this as much as she's trying to help people.

Second that, if only ZOS's other departments could put some weight into PR.

One can hope! Maybe if enough of us request more PR with vital information like this on the forums, the roll out for DX12 (when they're more available) won't be as rough and everyone who doesn't have that card can plan ahead.

CP5

DHale wrote: »

You wanted them to fix our game it's what they are trying to do. So get a new computer or graphic card I bought a gaming laptop just to play this game so shad ap.

Because this is the most stable build of ESO we have ever seen, am I right?