Maintenance for the week of July 14:
• PC/Mac: No maintenance – July 14

Crash up on launch fix for dx9/dx10 users.

marten_philip
marten_philip
✭✭✭
Hello everyone!

[Snip]

Dx9 and Dx10 users aren't able to launch the game anymore.

Now there naturally is a fix well actually away around this.
You'll be bale to run the game and log-in etc. But you'll most likely will experience heavy heavy graphical lag.

And the way you do this is by opening your run.exe by holding down the windows button + r on your keyboard.
And typing down dxcpl in it.

It allows you to customize grpahical.exe settings and even force dx11 applications to be executed.

Just simply click on edit list browse the eso.exe> select okay > mark Force Wrap > apply and okay.

Now you're capable of running the game on a dx9 and dx10 card without getting the error.

But as I mentioned earlier you won't be able to enjoy the game as you once did for it'll mostlikely lag like HELL.


Good luck have fun.

But my tip is deinstall.

Edited to remove misinformation
Edited by ZOS_GregoryV on March 9, 2016 10:30PM
  • Over9KThespian
    Zeni scammed no one. From the get-go when you purchased the game, both on the ToS and the System Requirements it states that Zeni holds the rights to change the system requirements henceforth, making your "complaint" (if we can call It that) invalid. There was no false pretense.
    It is an MMO, and as times change, the game changes, and to be able to include new and more optimised features, both hardware and software needs to be updated and upgraded.
    Your workaround will not offer a playable experience as it is forcing dx11 rendering at the expense of other resources. The only way to go is to get a dx11-compliant GPS, which is not expensive nowadays, or if you don't want the hassle of PC upgrading, downgrade yourself to console.
    Edited by Over9KThespian on March 8, 2016 4:14PM
  • sadownik
    sadownik
    ✭✭✭✭✭
    Zeni scammed no one. From the get-go when you purchased the game, both on the ToS and the System Requirements it states that Zeni holds the rights to change the system requirements henceforth, making your "complaint" (if we can call It that) invalid. There was no false pretense.
    It is an MMO, and as times change, the game changes, and to be able to include new and more optimised features, both hardware and software needs to be updated and upgraded.
    Your workaround will not offer a playable experience as it is forcing dx11 rendering at the expense of other resources. The only way to go is to get a dx11-compliant GPS, which is not expensive nowadays, or if you don't want the hassle of PC upgrading, downgrade yourself to console.

    Indeed you poor folks, busy times huh?

    So is the Order of ZOS, The Hoy Knights of Zenimax, who yield their Blades of Discourse while donning their Armor of Unabashed Zeal in their never-ending crusade to ensure the righteous name of the infallible and eternally tenable Elder Scrolls Online: Tamriel Unlimited be only revered and praised and never criticized or denounced. As long as they watch over the vanilla lands of these fair forums, there will always be those who will defend the honor of the ESO: TU so that it's light may shine ever so brightly. May all who stare into that light feel the delirium of unwavering joy and awe as they stand in it's never-ending transcendence.
  • marten_philip
    marten_philip
    ✭✭✭
    Zeni scammed no one. From the get-go when you purchased the game, both on the ToS and the System Requirements it states that Zeni holds the rights to change the system requirements henceforth, making your "complaint" (if we can call It that) invalid. There was no false pretense.
    It is an MMO, and as times change, the game changes, and to be able to include new and more optimised features, both hardware and software needs to be updated and upgraded.
    Your workaround will not offer a playable experience as it is forcing dx11 rendering at the expense of other resources. The only way to go is to get a dx11-compliant GPS, which is not expensive nowadays, or if you don't want the hassle of PC upgrading, downgrade yourself to console.

    no[pe not described on the box. And since you'r enot allowed to open the product pre-puchase these specifications are all you get. So yep bought under false pretense.

    It's good to know that you're using a dx11 card and you'r enot experiencing a problem but quite a majority of the community does.

    So please spare us your brown-nosing and only offer proper problem solving advice.


    for the excuse of adding more features has no direc tinfluence on the dx settings.

    And there are many other mmo's that keep these setings optional.

    With the top leading company doing this exactly. henche the reason why it's the leading company in mmo gaming.
    ( Blizzard's world of warcraft )

    It allows you to choose dx9 to 11 and old graphical settings or new.

    The choices zennimax/bethesda made were in bad taste and not customer friendly and partially under false pretense.

    For any copy currently stocked in stores all state that it supports dx 9 to 11.
    Which in fact it only supports dx11 yup totally legitimate marketing.


  • Over9KThespian
    As far as I, and many others, know ZoS had been planning this change for about a year
    sadownik wrote: »
    Zeni scammed no one. From the get-go when you purchased the game, both on the ToS and the System Requirements it states that Zeni holds the rights to change the system requirements henceforth, making your "complaint" (if we can call It that) invalid. There was no false pretense.
    It is an MMO, and as times change, the game changes, and to be able to include new and more optimised features, both hardware and software needs to be updated and upgraded.
    Your workaround will not offer a playable experience as it is forcing dx11 rendering at the expense of other resources. The only way to go is to get a dx11-compliant GPS, which is not expensive nowadays, or if you don't want the hassle of PC upgrading, downgrade yourself to console.

    Indeed you poor folks, busy times huh?

    So is the Order of ZOS, The Hoy Knights of Zenimax, who yield their Blades of Discourse while donning their Armor of Unabashed Zeal in their never-ending crusade to ensure the righteous name of the infallible and eternally tenable Elder Scrolls Online: Tamriel Unlimited be only revered and praised and never criticized or denounced. As long as they watch over the vanilla lands of these fair forums, there will always be those who will defend the honor of the ESO: TU so that it's light may shine ever so brightly. May all who stare into that light feel the delirium of unwavering joy and awe as they stand in it's never-ending transcendence.

    Sorry to disappoint you, but I just started playing ESO about less than a month ago, and had been following it since launch. The DX9 discontinued support is truthfully annoying for many, but it's been over 6 years since DX11 came to be. An MMO is at its core a game. And just like other games, MMOs are not obligated to adhere only the hardware it launched with. Get over it. I pity you for now being able to face such encounters with reason. Hiding behind such sarcastic tones must make you feel good..... yet false.

    Zeni scammed no one. From the get-go when you purchased the game, both on the ToS and the System Requirements it states that Zeni holds the rights to change the system requirements henceforth, making your "complaint" (if we can call It that) invalid. There was no false pretense.
    It is an MMO, and as times change, the game changes, and to be able to include new and more optimised features, both hardware and software needs to be updated and upgraded.
    Your workaround will not offer a playable experience as it is forcing dx11 rendering at the expense of other resources. The only way to go is to get a dx11-compliant GPS, which is not expensive nowadays, or if you don't want the hassle of PC upgrading, downgrade yourself to console.

    no[pe not described on the box. And since you'r enot allowed to open the product pre-puchase these specifications are all you get. So yep bought under false pretense.

    It's good to know that you're using a dx11 card and you'r enot experiencing a problem but quite a majority of the community does.

    So please spare us your brown-nosing and only offer proper problem solving advice.


    for the excuse of adding more features has no direc tinfluence on the dx settings.

    And there are many other mmo's that keep these setings optional.

    With the top leading company doing this exactly. henche the reason why it's the leading company in mmo gaming.
    ( Blizzard's world of warcraft )

    It allows you to choose dx9 to 11 and old graphical settings or new.

    The choices zennimax/bethesda made were in bad taste and not customer friendly and partially under false pretense.

    For any copy currently stocked in stores all state that it supports dx 9 to 11.
    Which in fact it only supports dx11 yup totally legitimate marketing.


    As far as I, and many others, know ZoS had been planning this change for about a year. It had been communicated beforehand. Yes, many MMO's still support older DX, and that's precisely why many of them remain in the same place, locked in time. You call out WoW as a shiny example? They struggle to offer new and innovative features precisely because they're catering to a community of generations past, where compatibility is key. DX11 has been out since 2009! That's over 6 years. In PC Gaming you tend to need to upgrade hardware every 3-5 years to stay in the mid-high range.

    Just because ESO is an MMO doesn't mean it needs to remain locked in time with the hardware it supported at launch. You want a better experience in a game? You upgrade as the game upgrades. Otherwise you play one of the MMOs that stick to their own community, in the past.


    ZoS won't change a thing, and I'm sorry we can't all run modern games on decade old hardware, but that's technology for you - deal with it.
  • marten_philip
    marten_philip
    ✭✭✭
    As far as I, and many others, know ZoS had been planning this change for about a year
    sadownik wrote: »
    Zeni scammed no one. From the get-go when you purchased the game, both on the ToS and the System Requirements it states that Zeni holds the rights to change the system requirements henceforth, making your "complaint" (if we can call It that) invalid. There was no false pretense.
    It is an MMO, and as times change, the game changes, and to be able to include new and more optimised features, both hardware and software needs to be updated and upgraded.
    Your workaround will not offer a playable experience as it is forcing dx11 rendering at the expense of other resources. The only way to go is to get a dx11-compliant GPS, which is not expensive nowadays, or if you don't want the hassle of PC upgrading, downgrade yourself to console.

    Indeed you poor folks, busy times huh?

    So is the Order of ZOS, The Hoy Knights of Zenimax, who yield their Blades of Discourse while donning their Armor of Unabashed Zeal in their never-ending crusade to ensure the righteous name of the infallible and eternally tenable Elder Scrolls Online: Tamriel Unlimited be only revered and praised and never criticized or denounced. As long as they watch over the vanilla lands of these fair forums, there will always be those who will defend the honor of the ESO: TU so that it's light may shine ever so brightly. May all who stare into that light feel the delirium of unwavering joy and awe as they stand in it's never-ending transcendence.

    Sorry to disappoint you, but I just started playing ESO about less than a month ago, and had been following it since launch. The DX9 discontinued support is truthfully annoying for many, but it's been over 6 years since DX11 came to be. An MMO is at its core a game. And just like other games, MMOs are not obligated to adhere only the hardware it launched with. Get over it. I pity you for now being able to face such encounters with reason. Hiding behind such sarcastic tones must make you feel good..... yet false.

    Zeni scammed no one. From the get-go when you purchased the game, both on the ToS and the System Requirements it states that Zeni holds the rights to change the system requirements henceforth, making your "complaint" (if we can call It that) invalid. There was no false pretense.
    It is an MMO, and as times change, the game changes, and to be able to include new and more optimised features, both hardware and software needs to be updated and upgraded.
    Your workaround will not offer a playable experience as it is forcing dx11 rendering at the expense of other resources. The only way to go is to get a dx11-compliant GPS, which is not expensive nowadays, or if you don't want the hassle of PC upgrading, downgrade yourself to console.

    no[pe not described on the box. And since you'r enot allowed to open the product pre-puchase these specifications are all you get. So yep bought under false pretense.

    It's good to know that you're using a dx11 card and you'r enot experiencing a problem but quite a majority of the community does.

    So please spare us your brown-nosing and only offer proper problem solving advice.


    for the excuse of adding more features has no direc tinfluence on the dx settings.

    And there are many other mmo's that keep these setings optional.

    With the top leading company doing this exactly. henche the reason why it's the leading company in mmo gaming.
    ( Blizzard's world of warcraft )

    It allows you to choose dx9 to 11 and old graphical settings or new.

    The choices zennimax/bethesda made were in bad taste and not customer friendly and partially under false pretense.

    For any copy currently stocked in stores all state that it supports dx 9 to 11.
    Which in fact it only supports dx11 yup totally legitimate marketing.


    As far as I, and many others, know ZoS had been planning this change for about a year. It had been communicated beforehand. Yes, many MMO's still support older DX, and that's precisely why many of them remain in the same place, locked in time. You call out WoW as a shiny example? They struggle to offer new and innovative features precisely because they're catering to a community of generations past, where compatibility is key. DX11 has been out since 2009! That's over 6 years. In PC Gaming you tend to need to upgrade hardware every 3-5 years to stay in the mid-high range.

    Just because ESO is an MMO doesn't mean it needs to remain locked in time with the hardware it supported at launch. You want a better experience in a game? You upgrade as the game upgrades. Otherwise you play one of the MMOs that stick to their own community, in the past.


    ZoS won't change a thing, and I'm sorry we can't all run modern games on decade old hardware, but that's technology for you - deal with it.

    And yes it's still the largest community mmo based.
    Yet another invalid argument.

    And if I'm not notified by any messages regarding any critical system changes and requirements beforehand than I have not been informed about them.

    Just because they release information on certain data sources, does not mean everyone is being informed or up to date nor notified.


    And it still doesn't take away that all their retail products in stores are still advertised as dx9 and 10 compatible.

    And there's no need to be locked in time. As I said features can be adaptive or optional.

    It's an all out bad choice of programming.

    And the people whom actually did buy an dx11 cards before hand, are now just brown nosing zennimax and bethesda.

    And don't you think there's a good reason why blizzard doesn't bring forced major upgrades to their engine and systems?

    It's because they take more care of their community.

    Now I'm bored with wow. the game no longer challenges me, but system and service still is 10 times better than EsO.

    So don't think I'm actually here to promote wow.

    I'm simply pointing out that they should do a better job when it comes to innovating and changing content.
    Or at least change the retail products beforehand rather than misleading people.

    For my copy still states that the game is supported for dx9 and 10.


    It's what I bought and it's what I aspect to be able to play.

    And in this case I can't.

    now if I would have purchased a digital version and actually been fully introduced to possible future changes and probabilities than I would not have bought the game or at least waited a while before more games became dx11 only.

    But that's not the case.

    I purchased a instore sealed copy that only had reassurance of being dx9 and 10 compatible.

    And now 2 years later it's not.


    FACT


    And if I were to go to a store now, to buy the game it would still reassure me that it'll be dx9 and 10 compatible.





    Edited by marten_philip on March 8, 2016 7:30PM
  • marten_philip
    marten_philip
    ✭✭✭
    But than again, I created this topic to share the workaround for dx9 and 10 users.

    So spare me your nagging on the offtopic nonsense!
  • tonemd
    tonemd
    ✭✭✭✭
    You now that annoying TOS that pops up from time to time after MAJOR updates. You know the one you click past so you can get into the game. Read it.

    Yeah it sucks that Zenimax has chosen to move its tech forward when some people aren't ready, but that is their prerogative, and it's what we agreed to. Only thing you can do is , upgrade or move on.


    Well, I guess you could also get other affected users to create a big noise on this forum and ESPECIALLY Reddit. But considering how console focused the player base is becoming, you better be quick about it.
    Edited by tonemd on March 8, 2016 8:16PM
  • Elsonso
    Elsonso
    ✭✭✭✭✭
    ✭✭✭✭✭
    Hello everyone!

    Dx9 and Dx10 users aren't able to launch the game anymore.

    Now there naturally is a fix well actually away around this.
    You'll be bale to run the game and log-in etc. But you'll most likely will experience heavy heavy graphical lag.

    And the way you do this is by opening your run.exe by holding down the windows button + r on your keyboard.
    And typing down dxcpl in it.

    It allows you to customize grpahical.exe settings and even force dx11 applications to be executed.

    Just simply click on edit list browse the eso.exe> select okay > mark Force Wrap > apply and okay.

    Now you're capable of running the game on a dx9 and dx10 card without getting the error.

    Good luck have fun.

    The better way to handle this would be the upgrade to a video adapter than can handle DX11, rather than trying to keep older hardware running. They upgraded their system requirements around the time that Imperial City came out to require a DirectX 11 compliant graphics adapter, so we have known that this day is coming for a long time now.

    The good news is that we will probably be at DX11 for a while now before they move up to DX12, but if I was buying today, I would make sure that I could run DX12.
    XBox EU/NA:@ElsonsoJannus
    PC NA/EU: @Elsonso
    PSN NA/EU: @ElsonsoJannus
    Total in-game hours: 10992
    X/Twitter: ElsonsoJannus
  • TheBrownWiener
    TheBrownWiener
    ✭✭✭
    At some point in history, we had to yield the roads from horses to cars as well.
  • Avianographer
    Avianographer
    ✭✭
    While I completely disagree with the reasoning behind it, I'll at least help by posting some nice screenshots of what @marten_philip is suggesting.

    So, against my better judgement, here is an album of images that walk you through performing the steps he detailed.
  • eagardh_ESO
    eagardh_ESO
    ✭✭
    Zeni scammed no one. From the get-go when you purchased the game, both on the ToS and the System Requirements it states that Zeni holds the rights to change the system requirements henceforth, making your "complaint" (if we can call It that) invalid. There was no false pretense.
    It is an MMO, and as times change, the game changes, and to be able to include new and more optimised features, both hardware and software needs to be updated and upgraded.
    Your workaround will not offer a playable experience as it is forcing dx11 rendering at the expense of other resources. The only way to go is to get a dx11-compliant GPS, which is not expensive nowadays, or if you don't want the hassle of PC upgrading, downgrade yourself to console.

    I personally am affected by this change, and feel it was underhanded not to warn everyone DURING testing of the Thieves Guild DLC that was on PTS. The news of this should been out in January, not now. I will NOT purchase new equipment to play the game nor will I ever purchase or play any Console Games. I saw in the 80's the absolute rip off that console gaming systems were and I will not use them now.

    Soon I will upgrade my computer System, but it won't be at the point of a Game crashing that encourages me to do it.

    There are many, and I mean MANY mmorpgs and other online games that still allow use of DX9 and DX10 computer hardware and I will enjoy them and spend my money with those Companies.

    Enjoy ESO and see everyone on other MMOs.
    Edited by eagardh_ESO on March 9, 2016 4:56PM
  • NerfPlease
    NerfPlease
    ✭✭✭
    @marten_philip please help
    i havent dxcpl so i downloaded one
    but there is no device subsection for some reason

    9800 gt

    Mz0d1jQ.png
  • [Deleted User]
    The user and all related content has been deleted.
  • ZOS_GregoryV
    Greetings all,

    We will be closing this thread as this thread began with providing misinformation.
    Conspiracy Theories and Misinformation: We do not tolerate the deliberate and malicious spreading of false info or conspiracy theories about ZeniMax Online Studios, its game(s), or its employees. This does not include honest mistakes; rather, this rule pertains to those who go out of their way to spread harmful or malicious rumors about ZeniMax Online Studios and its employees, or The Elder Scrolls Online.

    We would also like to inform everyone that there is currently a thread open where everyone has voiced what complications may have arisen with this change over. Please visit the following thread: Anyone else have a problem with the DX11 move?

    Edited for clarity.
    Edited by ZOS_GregoryV on March 9, 2016 11:10PM
    The Elder Scrolls Online: Tamriel Unlimited - ZeniMax Online Studios
    Forum Rules | Code of Conduct | Terms of Service | Home Page | Help Site
    Staff Post
This discussion has been closed.