Cannot log into ESO Account

Brightxdawn

The requested URL was rejected. Please consult with your administrator.
over and over what the heck?

Brightxdawn

We're sorry, the page you're looking for cannot be found.
Die angeforderte Seite konnte leider nicht gefunden werden.
Désolé, la page que vous cherchez est introuvable.

I am NA server not german what the heck?????????????????????????????
So I can't buy crowns today?

ZOS_JessicaFolsom

Where are you trying to buy crowns from?

Brightxdawn

California

ZOS_JessicaFolsom

What URL?

Brightxdawn

From the account URL here on the forums up top.

The link im getting is
https://account.elderscrollsonline.com/$$

ZOS_JessicaFolsom

Not seeing that URL. Are you able to show us a screenshot?

In the meantime, are you able to log in and get to this page? https://account.elderscrollsonline.com/store

Brightxdawn

As soon as i clicked https://account.elderscrollsonline.com/store I am directed to this https://account.elderscrollsonline.com/store$$

here is a screenshot
http://tinypic.com/r/242wv38/9

ZOS_JessicaFolsom

Brightxdawn wrote: »

As soon as i clicked https://account.elderscrollsonline.com/store I am directed to this https://account.elderscrollsonline.com/store$$

here is a screenshot
http://tinypic.com/r/242wv38/9

What browser are you using?

Brightxdawn

Google chrome

ZOS_JessicaFolsom

Brightxdawn wrote: »

Google chrome

At a bit of a loss, to be honest. We've tried that on our end too, and are getting to the page fine. Could you try a different web browser?

Brightxdawn

I am on firefox now. I can get into the account page which the url is this...

https://account.elderscrollsonline.com/?_ga=1.45151268.127739676.1457396042&q=00000000-0000-0000-0000-000000000000&p=1729fd09-9493-44dd-994b-7293ab98a01a&ts=1457396095&c=zenimaxonline&e=live&rt=AfterEvent&h=7607fc29975bc12bb7ad17d123cd5081$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

and it wont let me sign in.....

and now im getting this, The requested URL was rejected. Please consult with your administrator.

Your support ID is: 15854186069089346952

Brightxdawn

Btw I am on PC. I just logged into ESO.com on my macbook using safari and had 0 problems. I bought the crowns so I am at least a bit happier.

But why am I not able to use these sites with chrome or firefox on my PC?

Brightxdawn

Still getting this when I click on account

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 5745086029100203418

ZOS_JessicaFolsom

Could you please try the troubleshooting steps that @ZOS_Cori provided in the other thread you created? We checked with our Web team, and they had the same advice (to clear your cache and cookies, and try again.)

ZOS_CoriJ wrote: »

Hey Bright,

Can you please try clearing your cache and cookies and giving a log in another try? Also let us know if trying another browser helps. Keep in mind that crowns for consoles must be purchased through your console's store and not your game account on our website. We do still want you to be able to access your account however if you are having access issues.

Keep us updated on how things are going.

Sneakyfool

Brightxdawn wrote: »

California

Absolute comedy gold, and completely unintended. Makes it all the more funnier.

Thanks friend.

Elsir

Why are there $ signs in the URL? When I click the links you give with the $ signs in it, I get the error, but removing the $ signs works fine.

Brightxdawn

I have no idea why the $ are in it. That is what I am getting when i click on the account link at the top of the page.

I cleared everything cookies cache etc. and I am still getting this

The requested URL was rejected. Please consult with your administrator.

Your support ID is: 5745086029101979923

Elsir

If the $ signs are being added automatically when you manually click a link, and the pages are appearing properly in another browser as you stated, then it sounds like you have an addon or something in Chrome that is trying to manage links you click in some fashion and adding information it shouldn't be. IE: Those $ signs.

Brightxdawn

I only have 1 add on which is kaspersky anti virus. Ive had 0 problems accessing these sites before today so.....

Elsir

That's odd. Are you (not clicking the link) able to manually enter https://account.elderscrollsonline.com/store into the address bar of the browser and get to the page correctly or does it still automatically add those $ signs? At this stage, I am focusing my questions around this $ sign issue because they are not part of any official links on the official websites, including the "Account" link at the top of the forums. It is never added. Something is adding them when it shouldn't be and showing you that error page.

Vyshan

I can't login to my Account either. URLs keep getting $$ added to them, for some reason, in Chrome. In Firefox, the account login page auto-refreshes every 0.25 seconds, so I can't type my login info, either.

If you put a # in the address bar for the account login page, you can watch as the page keeps adding $'s after it, one by one by one.