Where has my ESO Plus gone???????

ducket1

So I have just logged in and I cant get into any of the DLC because it says I need to purchase them or have ESO plus. This is taken out each month and it has already been paid for this month so please sort this issue.

No way am I setting it up again as I guarantee I will start getting charged twice a month for it!!!

DragonSamurai360

ducket1 wrote: »

So I have just logged in and I cant get into any of the DLC because it says I need to purchase them or have ESO plus. This is taken out each month and it has already been paid for this month so please sort this issue.

No way am I setting it up again as I guarantee I will start getting charged twice a month for it!!!

Try power cycling your Xbox One then try to access the DLC's again. I also recommend at the time you temporarily unplug your Xbox One as instructed in the power cycling instructions to also try restarting your internet modem, or try turning your modem off and then on again so the connection resets. http://support.xbox.com/en-US/xbox-one/console/power-cycle-console

Hope this helps you, good luck

DragonSamurai360

ducket1 wrote: »

Yes I did what you mentioned and it worked for me

Many Thanks

Your Welcome Enjoy the game & ESO PLUS benefits.

DragonSamurai360

ducket1 wrote: »

So I have just logged in and I cant get into any of the DLC because it says I need to purchase them or have ESO plus. This is taken out each month and it has already been paid for this month so please sort this issue.

No way am I setting it up again as I guarantee I will start getting charged twice a month for it!!!

I am guessing since you selected my answer it fixed your issue? I just want to confirm as I can try and find more answers if you need them.

ducket1

Yes I did what you mentioned and it worked for me

Many Thanks