The Elder Scrolls Online

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Not receiving ESO mails

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Lemnia
Lemnia
✭
I'm writing this from my friend's account because I can't access my own. I'm not receiving any mails from ESO including access code. Can someone please help me, I already sent a ticket but I don''t know the number of it because I can't access my account to see. I've also sent a ticket from this account too. It's been 3 days and I still can't play the game because of this problem.
  • Lemnia
    Lemnia
    ✭
    :'(
  • Nestor
    Nestor
    ✭✭✭✭✭
    ✭✭✭✭✭
    Have you gone into your account page here and made sure the email address is what you expect it to be?

    Do you have any spam filters or junk mail folders in your email client? The mail sometimes ends up in there.
    Enjoy the game, life is what you really want to be worried about.

    PakKat "Everything was going well, until I died"
    Gary Gravestink "I am glad you died, I needed the help"

  • Lemnia
    Lemnia
    ✭
    The email is ok. There isn't any mails in junk or spam folder. I just can't receive eso mails at all, I even added them as safe senders and still nothing. I've received an email from eso team that they believe that the issue has been resolved, and I don't know how did they come to that conclusion. So frustrating.
    Edited by Lemnia on February 10, 2016 10:24PM
  • Lemnia
    Lemnia
    ✭
    May I also add that I haven't received any invitation code for this forum so I must write these posts from my friend's account.
    Edited by Lemnia on February 10, 2016 10:04PM
  • Lemnia
    Lemnia
    ✭
    still no response, I'm disappointed.
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